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September 2023 by Lisa G.
Terrible!! Unethical and Sneaky practice. 7 day grace period isn't 7 days only 5 count and then $1000 fee to get your $ back (even though in the 7 day grace period). Beware
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December 2022 by Mike H.
I find that the most common answer to most requests is: Sorry we can't help you I have done business with them for years and have finally got to the point of no more accepting of poor service Also never allow them to manage or guide you in any investments. You don't get the full picture and once committed they do not help. Many say all banks are the same. I am moving on.
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October 2022 by Google user
Fantasic Bank service with Full Time Emplyees ( Bankers) and Great Notarty Services for Banking needs
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March 2022 by Mike Engineer
Fantasic Bank service with Full Time Emplyees ( Bankers) and Great Notarty Services for Banking needs
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January 2020 by Saturn P.
Worst customer service went there to open an account no AAA's was told we don't open new accounts 30 min before closing lol
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June 2019 by Valentina V.
the worst card ever i got citi bank double cash paid my bill on time and before time. they allocated me 4,000.00 and then take the 2,000.00 away!!! for what reason i can see if i was deliquint on my payment. however i paid before time on every payment how is that possible!!! you base your finanaical relationship by paying on time!! they literraly stole money out of my account after they apprvoved me te 4,000.00 and then three months later took the money out of my card they are a bunch of thieves!!! run for your life from these people!!!
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February 2019 by Mia C.
Don't bank with citibank. If you have an account with them I would urge you to immediately get your funds out of the bank And move them somewhere else. Someone used my card for fraud transactions. Now 3 weeks after they refused to help....they have frozen my bank account and today makes a week that they have left me without access to my money. How can a bank leave you without access to your money like this? They are going to learn that they should they should stop doing this to people!!!Google about all of the lawsuits that Citibank has had to pay out due to their crooked practices. They are trying to steal from people because they are almost broke. This is due to all of the millions of dollars that they have had to pay out for being dishonest.I will continue to post reviews in every City that they have branches to alert people until they release my funds. Not to mention they need to dispute the fraudulent transactions with visa. For all I know they disputed them and kept the money for themselves. They had to pay out $700 million in a lawsuit where they had taken balances from peoples credit cards and put it into their account and stole from the deceased and the poor.
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October 2018 by Norman G.
Worst Bank I have ever seen. I went in to pay off my credit card in cash and they wouldn't take it. Teller said they quit taking cash payments a few months ago. OMG! In all my years I have never seen a BANK! that wouldn't take cash! I am done with them. I paid off my card and cancelled it! I will never do business with this bank again. I can understand why everyone does business online. You can't get service in person anymore!
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July 2017 by Robert Alarcon
This Branch is terrible !!! Also the bank
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November 2016 by Tere S
Not only this branch is disgusting but the ethics of CITIBANK have changed. THEY DO STEAL FROM YOU with unethical , sneak orchestrated over draft fees. NEVER ACCOUNTABLE. And when they need to fix their mistake , firtavle they DO NOT ADMIT it was the way they do business but after a few time " they say they did as a courtesy and can not do it anymore" (although it was on their part). The customer service DOES NOT EVEN TRY TO BE RESPECTFUL OR CORDIAL.