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June 2023 by Patricia Rizzo
Good professional outlet. Disappointed I was charged full price for Christmas nail wraps in June when all other Christmas wraps were depleted discounted
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January 2023 by Brian E Bunting
Was just in this store to purchase a new blow dryer! When I opened the blow dryer I wanted to purchase I noticed that the blow dryer had been used. It was obviously bought then used and then returned and just put back on the shelf to sell. When I said something to the sales consultant she said we don’t accept returns and I tried to simply show her that this blow dryer was not in fact, brand new, and she did not believe and tried to argue with.. So that’s why I’m giving one star!! poor management, poor customer service. They should be ashamed of themselves!
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January 2023 by Jordyn S.
This photo was taken at 4:23. They don't have the doors open until 5 o'clock, like they are supposed to. Now I get there 30 minutes before they close again and now they have a sign that says we will be back in 30 minutes, which will be at 5. Unbelievable
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December 2022 by Lena Radzwill
(I went there and I find looked door and a note at the front door saying that the ONLY employee working over there was in the BATHROOM and it will take 10 min to opend it again but After I been waiting for 30 min to by my supply then the employee finally opended the door with ATTITUDE and Rude and UPSET and refuse to give me a service just because I complain about that.this place is a MESS AND I won't never come back!!!.) ? ??agree with this review . I was in the store at the same time. The employee was extremely rude, cursing at people refusing service. Never see anything like that.THE WORST SERVICE EVER ‼️
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December 2022 by Altay Ali
This place always close , it says store hour until 6 but l went 5 pm guess what closed, they should really update google hour .
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December 2022 by Pedro Blanco
I went there and I find looked door and a note at the front door saying that the ONLY employee working over there was in the BATHROOM and it will take 10 min to opend it again but After I been waiting for 30 min to by my supply then the employee finally opended the door with ATTITUDE and Rude and UPSET and refuse to give me a service just because I complain about that.this place is a MESS AND I won't never come back!!!.
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November 2022 by william mcdougall
Aweful!Inconsistent hoursLack of merchandiseLack of customer service
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July 2022 by Robyn Itay
I have tried all morning to call this store. A few hours now. I have called at least 10-15 times. They do not answer their phones at all. I need a product and online it shows only 1 of them is left in stock but I live out west and I am not about to drive all the way out there only to find the last product has been sold. Do not shop here. Terrible customer service.
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May 2022 by Christian Hernan
Unfortunately, I have to do this because I think it is very important for the company and the clients. Every time I saw the same terrible customer service from one of the employees, today was the day I confirmed the name of this person, look for a badge and not only is the name written, but it is also the manager, so, even more, should be observed the service. Their responses to a client are, for example: if the item isn't there one it's because we don't have it, he doesn't do eye contact to the client to say good morning, good afternoon or thank you very much for your purchases, etc. an idea for him would be to perfect work in a place where he does not have to attend to the public or a self check out.
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October 2021 by Elena Gokun
Horrible customer service . I had to repeat myself 10x and the rude front desk person had a horrible attitude and obviously dislikes her job. Don’t be in customer service if you don’t know how to be pleasant . Her name is Christina . Will never go back to this store. Also they had the wrong prices and low on items , very unprofessional and unorganized and dirty.
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September 2021 by Deanna Kahn
Christina is a pleasure! I’ve been shopping at cosmoprof for years and I’ve never had anyone so friendly and helpful. I always look forward to seeing her beautiful face! Thank you for making my shopping experience so perfect.
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August 2021 by Britany Bain
I’ve been going to this location for about 6 years and never felt the need to leave a review…because, well…it’s just like any other Cosmo Prof. But listen, Cristina…I absolutely love her! She’s so attentive and salon knowledgeable!! Every time I come, she suggests an awesome product to try, and was genuinely interested in helping me. Such great customer service. Thanks Cristina! (If you read this!)
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June 2021 by Jennifer Robin
Clean , organized and helpful staff.
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May 2021 by Fredis Corado
Hi i love cosmoprof everyone that work at this stores are very and extremely helpful we all leave hqppy when we go to this beautiful store thanks
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April 2021 by Jos. TLuna
Great Location
