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March 2024 by Robbie Stephenson
Service is always very quick here when getting prescriptions filled and staff is always friendly.
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January 2024 by Jorge V
Either team members lack of training processing or applying secondary insurance to Rx’s or simply don’t want to bother. Just picked up my prescription and provided my secondary insurane coverage and they didn’t know how to apply it.The sales assistant tried his best; however, he didn’t know to do it. He asked for help but was turned away by the others and was told it couldn't be found. I think these other assocites, didn't want to bother in helping us. Ironically, this same extra coverage was used throughout whole 2023 at this pharmacy and never encountered a problem.Btw, I picked three Rxs Wednesday night at CVS in Wilton Manors and there was no issue processing my meds.
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January 2024 by Katia Cales
Heidi was the first cvs pharmacy rep to ever provide customer service with a smile! No location ever! Thank you Heidi for attending me so late and still served me with a smile!
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December 2023 by Stephen Drummond
CVS personnel, including the pharmacist and Heidi behind the counter were very helpful in filling our "vacation override". They both resolved issues we had with Optum Rx. We're very appreciative of their help and professionalism.
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December 2023 by Tom Moran
Pretty poor pharmacy. Staff is generally a bit on the rude side, whether in person or via phone. A little customer service training would go a long way. Of course, like most pharmacies, they are likely a bit understaffed compared to demand. But that is no reason to be rude and unhelpful. Called today and asked when meds would be ready, and difficult to pin them down to even having them sometime today. And this was after they couldn't find the first set of prescriptions (similar stories in other reviews) that I went to pick up. "They will be done by 4:00" and then literally hung up on me.Pretty sure that when I go pick up meds, there will likely be two sets.
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October 2023 by Marc L.
This are just about the worst CVS Pharmacy location that we go to. The pharmacy techs will normally ignore you as you are standing there, and then some are just miserable that they have to be there. We pulled up to the drive-thru yesterday at 1:26pm, and then noticed that they go to lunch from 1:30pm - 2:00pm. As we were about to drive off, they came on the speaker to say that they would right with us. After a while, they came back on and then brought our son's prescriptions. As I took the bag out of the tray in the drive-thru drawer, and was thanking her & telling her to enjoy her lunch, she pulled the drawer back in & slammed down the cover on her side and rolled down the blind in the window. That was so rude and uncalled for! They just cannot get anyone there who is pleasant. I would rather drive an extra few miles to go to another location.
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September 2023 by Lisa M.
I was dropping of a rx for my mom. I was on the line for drop off. This horrific person was saying ma'am ma'am, but she was standing at a different window then she claps her hands over her head to get my attention. I walk over to her and I said I know you weren't just clapping your hands at me. And she said I sure did. Do this lazy person instead of walking up to me at pickup window decides yelling across cvs to get my attention is a better tactic. In what dumb brain? I went off on her because if you're not going to a professional I'll treat you as the hood rat you are. This other young lady came to assist because the hood rat was spewing nonsense. Saying she was a professional, what a laugh. I asked the young lady what the hood rats name was and the hood rat yells my name is Bianca and I'm head tech. The clincher is as I'm walking away she tells the young woman that damn if she helps and damn if she don't. I walked back and I told her if she needed to say something that she can tell me herself. She said she wasn't talking to me. But she was talking about me and I'm not going to take that nonsense from this hood rat. Had she just walked over like a professional none of this would of happened.
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August 2023 by David T.
DO NOT PAY EXTRA for the delivery service. After paying the CVS premium for delivery service, which was very convenient, CVS recently changed their same day delivery service. Now you must be home and present or they return the delivery back to the store and you have to pick it up at the store. In the three years I've used and paid extra for this convenience service I've never had to be home for the delivery. You never know when they are going to deliver it but you have to be home waiting. So not seeing any benefit of paying extra just to still have to go to the store to pick it up!
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August 2023 by Jason Fanning
They go above and beyond. The pharmacy is next level with taking care of people they don’t just push pills they actually care
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July 2023 by Gredelio C.
I could give this pharmacy zero start. Today in the afternoon after going to MD-Urgent Care and being diagnosed with Covid-19 I go to the CVS Pharmacy located at 2150 Commercial Blvd in Fort Lauderdale FL 33308. The man who attended me was very kind Mr. VENANSA. When I got home after checked my medications I was surprised to see drug Paxlovid is Exp: 05/2023 I immediately call the pharmacy and the person who answers me by phone was not polite at all. My question is, according to the photos that I show, this medicine has not been approved by the FDA, it is in an experimental form and now they are also going to give it to pharmacies with more than three months of expiration? I have been an RN for over 30 years and cannot give a patient an expired medication I can't no give to the patients expired drugs. This is the new normal to sell expired drugs? The emergency of the pandemic expired, so we are going to give the populations all the expired medications that were not used? The CVS Pharmacy was never able to offer me the medication as they were all expired. And if a patient has an allergic reaction or immediate type of allergic reaction. Who responds to this? Oh, since it's an experimental drug, the consequences don't matter.
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June 2023 by Manny R.
I have a great experience today, Sage was really helpful with me during my visit, she show me how to use my rewards, very kind and gentle, I really appreciate.
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June 2023 by Google user
I have a great experience today, Sage was really helpful with me during my visit, she show me how to use my rewards, very kind and gentle, I really appreciate.
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May 2023 by Jon C.
From a store perspective, this location is fine. From a pharmacy perspective, i find this location to be unprofessional and borderline offensive to patients. They tell you different time that prescriptions will be ready and then they are never ready in time. Also, if you come a day early, they act as if you are trying to get a medication too far ahead of time. We all have lives and medication we rely on to operate. You should not be making patients or people feel bad for needing the medications the take. Very odd.
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March 2023 by Julia Forrest
This pharmacy fills my prescriptions and contacts my insurance without my permission. I believe it is illegal. I don't know how to stop it. I have auto-refill OFF and they still do it. I guess they are desperate for customers.
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March 2023 by Robert S.
This is a good size CVS at the corner of Federal and Commercial. Behind the big Bank of America building. It's 24 hours for the store, while the pharmacy has selected hours that they are open.I found the store a bit busy and tight, like I could not find the paper goods products right away (most CVS stores have the paper goods towards the back or against the side wall), but I finally found it.I used one of the two self checkouts and all of my coupons came through !Easy !