CVS Pharmacy in Fort Lauderdale aims to provide a convenient, reliable, and value-driven experience for customers managing their healthcare and wellness needs. Most locations are open 7 days a week, offering services like prescription refills, vaccinations, personal care items, pet supplies, and healthier snack options. Customers can save money through weekly deals and the ExtraCare rewards program, plus take advantage of time-saving options like same-day delivery and free in-store pickup. However, some customers have had frustrating experiences with the pharmacy. They report difficulties reaching the pharmacy by phone, with calls often going unanswered or disconnected. There have also been issues with prescriptions not being ready when promised, requiring extra trips to the store. Customers feel the staff can be overwhelmed and struggle to multitask between helping customers in-person and on the phone. Despite these challenges, many reviews praise the clean, modern store layout with ample parking and easy-to-use self-checkout. Customers also highlight the friendly, helpful staff who provide personalized attention and go the extra mile to ensure their needs are met. Overall, CVS Pharmacy strives to be a one-stop-shop for healthcare and wellness, though staffing and operational issues can sometimes impact the customer experience.
