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January 2024 by Yvonne Wiley
They had car clean and ready. No surprise costs. The attendants working were very helpful.
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January 2024 by Rob
Would not recommend this location or this company. This location is in the hood and the manager is just rude and has zero interest in building repeat business. If your car insurance company only uses Enterprise I would drop rental coverage and pay out of pocket.
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January 2024 by Santiago Barreto
Giovanni at Enterprise provided outstanding customer service, going above and beyond to ensure a smooth and enjoyable car rental experience. His friendly demeanor, knowledge, and attention to detail made a lasting impression, and I highly recommend Enterprise, thanks to Giovanni's exceptional service.
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January 2024 by Anil Durgen
Employees are very helpful to pick up and drop off. Easy beasy
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January 2024 by igor stankovic
If you have 10 stars i will give this people here. They are very professional and helpful. Thank you.
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January 2024 by Martin Miller
We tried to rent a car here after disembarking from our cruise ship. I reserved it online from our hotel and then walked a mile in the rain to pick it up only to be told that they didn’t have anything available. The representative was not apologetic and didn’t offer to check other Enterprise locations or offer me a ride back to my hotel so I had to walk back in the rain. He seemed totally indifferent to the inconvenience this caused for me. Very poor customer service in my opinion.
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January 2024 by YNGKayZ
Yall need to get more people working here cause one guy doing everything is crazy
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November 2023 by Brian Hein
The tall man working there is a coward. I showed up to pick up a reservation. Their system didn’t show it, I showed them a confirmation email and he told me he wouldn’t honor but could gladly make me a new reservation. He then gives me a rental that’s a $100 more because it’s a “day of reservation”. I objected to the up charge because the error was on their part. I immediately was given back my ID and card, being told to leave and I wouldn’t be helped. Awful customer service to the point of being almost humorously shocked
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November 2023 by Elisa Marenco
Ask for Samantha.. she's awesome!!! Great customer service.. she work with me and was able to save me some money.. thank you
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October 2023 by Max Cufari
Agents here do not know the meaning of customer service. I'll describe my experience with the reps here as rude and flat-out uneducated. They do not honor their reservations, and when you come in, they won't even bother to call other locations to see if vehicles are available. I called corporate to file a complaint, and even they won't return my call. I am highly disappointed that a business can get away with these shady antics and I have a hard time believing these 5-star reviews are real.
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September 2023 by Naturale
They need to fire this dude. I showed up with a reservation, there were no cars available. He was wasting my time telling me how to talk to my insurance acting like he’s a tough guy. Wanted to finish a reservation and this dude is like 6’3 told me I’m being hostile and called the cops and I waited for the cops to show up and no one showed up so I could explain this man’s disrespect. He was the only worker there, he shouldn’t be a manager. Another customer was waiting and told me this guy is very disrespectful as well. Maybe it’s discrimination because both of us weren’t his race, and he helped out a woman his same race no problem. I even did his job for him and found a car at another enterprise while he was telling me to wait there all day. Cost me out of pocket for Uber when I was told a car would be ready when I arrived.
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September 2023 by Empress Beauty
This location is so great. Rates were reasonable.. but the customer service was on point. Very helpful and fast service
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July 2023 by Michiko
Worked with Devon for my pick up and drop off, she helped me get on the road and on my way in no time! She was also helpful in pricing out my options in case I returned my car early or dropped it off at another location.The location is easy to get to if you're west bound on Broward Blvd. There are chairs in a small waiting area, and had a couple of options on hand for me to choose from. Inventory is not as extensive as you would find at an airport but the prices are definitely better. Helps to have a res before you go!Folks cleaning my car as I arrived were great too. Shout out to that crew for making sure my ride was super clean - you spend a lot of time in your car and traffic in so Florida ?
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June 2023 by Michiko Squires
Worked with Devon for my pick up and drop off, she helped me get on the road and on my way in no time! She was also helpful in pricing out my options in case I returned my car early or dropped it off at another location.The location is easy to get to if you're west bound on Broward Blvd. There are chairs in a small waiting area, and had a couple of options on hand for me to choose from. Inventory is not as extensive as you would find at an airport but the prices are definitely better. Helps to have a res before you go!Folks cleaning my car as I arrived were great too. Shout out to that crew for making sure my ride was super clean - you spend a lot of time in your car and traffic in so Florida ?
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June 2023 by Nicholas Stephan
Got into a car accident on Friday and lost my personal vehicle as a total loss. Needed a rental car to help me get around this Memorial day weekend and came by Saturday to pick up a rental just for a few days. The guy gave me the wrong keys to the wrong vehicle, I drove off the lot in a Nissan Sentra and he gave me keys to a Maxima. Then I accidentally locked myself out of the car and had to get Enterprise to tow vehicle from my house. Ruined my Memorial Day weekend and will never do business with Enterprise after this experience
