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January 2024 by Kimberly Flowers
I Love The Customer Service At Enterprise & I Will Continue To Rent From Them
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January 2024 by Carrie DeRosa
Kerbens Saint Louis helped me with my rental car. He was very friendly, knowledgeable, personable. He made the process happen very quickly picking up and bringing the car back. I would recommend this place, and Kerbens for sure.
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December 2023 by Martin Čokyna
I rented a car here for 5 days and I can recommend this rental company. The guys were helpful and professional.
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November 2023 by Filip “Nexus” Kocev
I had a very good experience. Paulo was the best. He was very helpful and understanding of my situation. Give that man his raise! Also the Assistant Manager is a cool dude. ? Will use a car from this place again. Overall 10/10.
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November 2023 by Malory K
Had an excellent experience with my car rental at this location. Ozzie was friendly and helpful and made sure I had a vehicle that was what I needed for a week long trip. The pick up and return process were both very easy and well-organized. I will rent from this location again in the future.
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November 2023 by Shanice Tharkur
The service provided by Ozzie Valbuena was great! However, the vehicle I received presented some issues. I had to put air in one tire twice in less than a week, it clearly had a slow leak. Also, it didn't appear that the trunk, windows, and mirror had been thoroughly cleaned. The trunk had a large stain and smelled like cooked food had been in it and I could barely see out of the side view mirrors due smudges. I was too busy to address these issues with Ozzie while I had the vehicle, so putting it here.
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November 2023 by treqwan hodges (Qwan)
Don’t go to this Enterprise all of there cars need maintenance they give you the cars that shake just to hurry and give you something the car I had the floor was ripped up needed Maintenance and it wasn’t any point to change the car because like I said all the cars need oil changes or maintenance and then they will tell you the car isn’t due for a oil change until what ever it says on the computer no one answers the phone when you try to get in contact with them and if you get a car with a need of a oil change there not suppose to give it to you but what ever you do stay away from this enterprise your welcome
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November 2023 by Ruby Flores
The boys who work in here are kind and very professional. Also, I have rented a car from here a couple of times and my costumer satisfaction was excellent. They handle easily any problem or doubt. The local I use to go is the one at 1880 S State Road 7 Plantation, Fl 33317, I make an especial mention to Paulo Amorin, Ozzie Valbuena and Kerbens Saint Louis, great team, great company, thank you all very much ??? ✨
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November 2023 by CTN America Trucking LLC
I'm a truck driver, had dropped my truck at Peterbilt shopt nearby. These getlemen at this Enterprise were very accommodating, user friendly and professionals during renting and returning my vehicle. Ozzie Valbuena went above and beyond to find us a vehicle. Paulo Amorin was very welcoming upon returning, even gave us a quick ride back to our truck. Thank you both.
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September 2023 by Charlie mena
I’ve been renting at this location for about 5 months now. Always a quick transaction, cars and trucks are always super clean when received. I believe Ozzie is the one making sure all this is happening the way it is. Professional and knowledgeable gentleman. Thanks Oz!
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September 2023 by Michael Daher
The location at Guenther Mazda at 1880 S. St. Rd. 7 rented me a vehicle (after a 1 hour wait) that had every service light lit, and an inoperable back-up camera. Had reserved the vehicle a week prior to picking up, and when I arrived they had the nerve to state, "I hope we have a vehicle for you". Then they FORCED collision insurance onto the rental agreement even though I told them I had purchased it through another outlet. The manager, Osman Valbuena, has ignored 3 emails and 1 phone voicemail, and I've contacted Corporate who assured me 2 times the forced coverages would be reimbursed. This process began on August 21st and has yet to be resolved. I was told they were all about customer service. Hmmm,,,,,, Will NEVER go back to this location.
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September 2023 by Fernando Mujica
The staff was really knowledgeable and kind and helpful.There were issues with the system, but they managed it really good.Please congrats your staff, they did a really good job.About the car, it wasn’t the best one or the cleanest one, but it was good.
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September 2023 by Thomas Slinn
Michelle, the Site Person who I delt with is spectacular. She a multitasking miracle. She was 8+ months pregnant and doing it all, no help from the other staff that I noticed. She's a keeper and it would be in Enterprises best interest to kee that women happy,Congratlation on the Baby Michelle, you rock !
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September 2023 by Top Secret
Ozzy has excellent customer service. This gentleman goes way above and beyond to prove that this company truly is the best in the business. 10 stars ✨✨
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August 2023 by Kath Q.
I didn’t have the best experience.Returning the car was so complicated because the close on Sunday. Calling customer service is a waste of time.Enterprise made an incorrect charge, trying to talk to the customer and manager, over and over….I talked to the manager but not a solution yet. They need another person at the desk to help the lady working there. To pick up the car took me literally 2 hours.
