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November 2023 by Dale Wilkerson
I wish I could give zero stars. Very crowded with one register open and six employees on the floor laughing having a good time. And the cashier just throws all your things in one bag no matter what it is. This store has went through plenty of people but right now this is by far the worst family dollar ever
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September 2023 by DARRELL URBANK
Not the best neighborhood but value is worth it
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July 2023 by Michael Pyles
easy does it. No hurry. Slack..
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June 2023 by Brandon Conner
I go to this location on a semi-regular basis and it is a regular issue that prices on the shelves are lower than when the item is scanned at the register. in the past, this has been immediately solved and the amount changed. Today I wanted an axe body deodorant that was behind the registers, and below it the price was clearly marked 3.85 I mentioned this to the gentleman behind the register and also pointed out that the pop tarts, fruit snacks, margarine, and toilet paper were all ringing up wrong also. He was unable to help, which is fine He does not have that authorization. However with this location there is usually one person at one register. He did the right thing by paging a supervisor. We waited approximately five to ten minutes before one finally showed, after several pages. One customer left their items and decided not to purchase due to this horrendous customer service so there was another sale that this location lost.I have worked as a GM and guest service manager at companies, and I have also been the AGM at two locations of family dollars in the past, AT FD we ALWAYS honored the price that was on the shelf that the product was located on. This was never argued or refused. I do believe this is also some type of law also? I have always had the price honored at every family dollar where this occurred. One time it was a phone charger with a ten dollar difference but that store recognized their error and remedied the issue."SoSo," this is her name on her namebadge, and she confirmed it with me, finally came to assist. I tried to explain the situation and she refused to let me speak or discuss the many issues. As for the deodorant which is clearly placed in an area that customers can not access so therefore was not placed there accidentally, she upright refused to honor the price and argued with me, I stayed calm, her voice rose. And refused to honor any of the mispriced items. She was condescending, rude, unprofessional and many other shocking adjectives that are nonconducive to a retail atmosphere.The total amount of the mispriced items is probably four dollars in my pocket. But that is not the point of this letter. It is the fact that this location lacks customer service. They are unappreciative, unfriendly, and I actually cringe going in there because I know the prices will be wrong. That the employees will be rude. The store is a mess.Overall there is a distasteful aura to the store.Most of all, when the price is shown as one price.. The customer is always right in that aspect.Second, they need to get "SoSo" retrained so that she realizes that without the customer she would not have a job. Or she needs to be in a position where she is observing good customer service rather than the horrendous display I had to endure today.
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November 2022 by Tiffany Echevarria
This place is disgusting the workers have really bad attitudes. Shelfs are empty with boxes all over the floor and inventory carts all in the way in the aisles. I live 2 blocks from here and refuse to shop there. I'll drive to the one all the way on Davie blvd. Unfortunately I had to run there quickly due to the category hurricane Nicole coming ,the juices and milks were all spoiled. Receipt thrown out so there is no returning the product and if i was to attempt to go back and explain Iwould get the worst customers service ever. Just about every store on sunrise blvd east of the 95 west of the Andrew's is garbage.
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June 2022 by Mercedez Preal
The lines are always ridiculously long and no one is ever at the register it’s always one register open with 5 -6 workers walking around or on there phone no manager even cares one employee even was ringing someone up and her phone started ringing and she answer the phone and even took her time to finish ringing up the customer it’s so ghetto and rude they need to be close down!!
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January 2022 by Nick Massa
Omg first thing in the morning they had no carts I'm in so much pain needing a hip replacement no one even to help me I had to walk 4 D back and forth the whole length of STORE now ..procedures and job discriptin
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November 2021 by DeWitt '1LUV Stephens
Stop by, on my way from the ocean on the way back to my room over in the sawgrass Mills Mall area. I needed to pick up some toiletry items such as toothpaste, and the like. Also was able to pick up some plastic ware as well as paper plates and cups.I had just left a major grocery store and decided to bargain hunt for these additional items I needed. For less than $10 I was able to purchase all of my needs at this time.Although you're somewhat on your own in searching for items and the store is in an acceptable disarray. It was late and there is no lit parking what parking is spacious nor is there lighting on the walkway in front of the store. This makes the entrance and the store a little intimidating to approach.However for the discount dollars I paid for the products I received I would definitely revisit the store.LIKE if this helps you and / or FOLLOW so I can continue to share.
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November 2021 by Isabel Boscan
Good store but disorganized and its like 3 or 4 people.asling for money outside. Very scary.
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November 2021 by Sandra F
The store is nice they have cloths and shoes and stuff for the home all most everything you need
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May 2021 by Tamara Lewis
Store is untidy, understock & understaffed. They didn't even have shopping carts. I will not return to thus store if it's the only one available.
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April 2021 by Diane Dingle-Glenn
I will never come back to this Family Dollar!!!
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April 2021 by Shelly Waller
Great place
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March 2021 by Jonathan J
Lots off stuff to purchase, I would check it out
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February 2021 by Wallace Pryor
Fast good service