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March 2024 by David Raymond
Rick at the lake worth Flanagans fired me and then threaded me with the kitchen manager
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March 2024 by Leonel E Reyes
The bartender Dorsee was super rude and because I complained they kicked me out I've been going there for 2 years with proof on my debit card why can 1 person get a valued customer kicked out I had 3 other managers on my side I will post bad reviews everyday about davie flanigan bad service I was an excelent customer spending 200 everything I was at flannigans
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March 2024 by Jacqueline Anghel-Novick
We have never had a bad meal at Flanis. We’ve been customers for a very long time. We moved from Hollywood, FL to Port T. Lucie (PSL), FL and would love to have one built there. The closest one is in Stuart which is a little bit of a drive. Please consider opening one in PSL!!!!
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February 2024 by Hope Davila
Yesterday 11/01/2024. (8695 NW 12th St, Miami, FL 33126) I received discriminatory comments because of my nationality, I think the name of this waitress "Daniela", a waitress with short black hair, is short and thin of Cuban nationality (she mentioned it) when I spoke with the manager to explain about the bad comments she made to us, she became aggressive shouting insults and calling me stupid In front of the manager and all the clients (they can check cameras) this type of unacceptable behavior is very unpleasant in 2024, your clients and anyone in the world does not deserve bad treatment, I consider the behavior of your worker to be very retrograded.Human resources should review better when selecting personnel.
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December 2023 by Deborah Kresal
Worst experience ever! I purchased a $50 gift card they said it was shipped but it was never received. There is no number to contact anyone and no customer service email address!!!! This is fraud. You go online and there is no customer service form, like it states!
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December 2023 by Tom W
I have been going to flanigans for decades and like the other reviews found a combative manager and i called corporate office abd found they will not put anyone on the phone you have to write a review it is sad i go at least 2 to 3 times a month and sit on the porch with my dogs. The prime rib was road kill and over cooked the service was very poor and slow. The manager was combative ill mannered due to this i will no be spend thousands of dollars annually with you competitor miller ale house for prime rib that does not look like roadkill and polite caring service. Good luck to to another failing corporate company because they Don't care
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November 2023 by Ashlee Share
Corporates “guest relations” don’t care. What a joke. This is my first negative review ever and I’m glad I’m writing it. I can see why their reviews are less than good. The GM Gabby at the Stuart location has awful people skills and by the lack of corporate responding to my issue so does Flanigans Enterprises.
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November 2023 by Anthony Timoneda
Horrible management! was charged $100 order. I never received the food only to be told by management that I would need to pay again for the order and wait for the original refund.Completely unprofessional
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April 2023 by Terrence Gleason
First it was the hamburger buns that got cheaper, now the hamburger meat downgraded, but when the psycho manager sent our lovely waitress home early the last time we ate there because she got our 5-year-old her burger out quicker because she was super hungry, we were absolutely appalled! The lady looks like she’s in her 60s, and to send her home over looking out for a customer was very cruel and unusual punishment.
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March 2023 by Jane Dupuis
Went to Flanigans in Davie Ordered center cut prime rib got end cut sent it back and then they brought out a random piece of steak told Brian the manager he could careless made me pay even though I didn't eat it poor customer service I won't visit this location again poor management.
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February 2023 by Jeff G.
place sucks . people deal drugs in bathroom also. franny is a c***
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January 2023 by jennifer proenza
I ate at the Bird Road location there was roaches that fell from the ceiling. The restaurant was dark and looked dirty. Should have just left and gone to eat somewhere else. There shrimp scampi was drenched in butter I couldn't eat it. We left the restaurant with a bad experience. Will never go back. Do not eat here.
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January 2023 by Terra T
Frequently visit Flanigan’s North Miami. Literally THE WORST EXPERIENCE today ! The server and host had the worst attitude I spoke with the manager of the day Abner . He did NOTHING! I will speak with corporate even if nothing gets done ! Will NEVER COME BACK ! Anyways TIFFANY AMAZING !!!
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December 2022 by robert fleming
Attempted to dine at Pinecrest Flanigan’s. Never received food we ordered, food that did come out was cold and stale. Charlotte the manager never took responsibility. She told me she would “comp” the items we did not receive. How insane! I guess she does not know what comping is? You can’t “comp” an item that the customer never received, it is simply taking it off the bill.I never did get my appetizers or entree and when I complained, I was asked to lower my voice and leave the restaurant.Quick summary:Went to Flanigan’s with out of town familyOrdered food4 out of 7 entrees showed up (cold and stale)I never received my meal after asking 3 separate times for it. At the end they never even acknowledged that I NEVER got my foodWas charged for all items, ( yeah, the ones I never got) until I had them removed/ it did take two attempts to actually get ALL items we did not receive off the bill.When I complained, the waiter stood over me and told me I should be glad I get to spend time with my family. I stood up and told him to back off and get out of my face! The manager then came over and told me I was no longer welcome at their restaurant.I guess if I wanted to go order dinner, not get it, still get charged for it and then told to be quiet, leave and never come back, I Would have to do that somewhere else?
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October 2022 by Frank Feiler
Boca location. Been customer for 35 years and eat at this location from 2 to 4 times weekly. Tonight the service was the worst I have ever experienced at the bar.Understaffed, no customer check backs,, had to ask for Salt and Pepper, Cole Slaw, horseradish (all requested when I ordered Prime Rib which the server didn’t know how many ounces where in the PortionOrder today double drink and got single pour, had to flag it, and the bartenders get a refill on my drink, and when I left was given a box, but had to request a bag.Overall scale of 1 to 10 my experience was a zero well the food quality was at eight.
