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January 2024 by Jemise Walis
Went to buy 2 x $20 Steam gift cards. I paid $40 by credit card but they couldn't activate the gift card, so they refunded me. I used a different credit card and the same issue: $40 was taken out of my account but they still couldn't activate the gift card. The employee said I was refunded. In a last ditch attempt amidst unhappy customer waiting in-line and absolutely no help from the employee visibly frustrated wanting for me to fade away, I took a new set of gift cards, and went through the same process. Same issue: $40 paid and the employee said I was refunded again. Moral of the story - $80 paid, no gift cards, no help. I used to buy Roblox cards monthly for my child, then they changed the rewards without notification for which we had paid a membership for. Avoid this place.
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January 2024 by Senpai C
Solid Gamestop all the others I've been to around. They have a pretty good selection of anime figures. Staff is nice and knowledgeable about their promos.
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January 2024 by Chan Jackson
I've been sitting in the parking lot for about 30 minutes I see a sign on the door that says break be back in 30 minutes and no one still having arrived this is unacceptable there should be two employees in the store at all times you have at least five customers sitting out here including myself that's waiting to get out this is so unprofessional
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January 2024 by zT Cricket
I drove for a Christmas gift. Hours say open till 8 on google maps and it was closed
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December 2023 by Dan Wise
Went online to look at Xbox controllers found the one I want it said $45 went there they charged me $70 I showed the website to the clerk she told me that management hasn't changed the website. This wasn't the first time this happened at a GameSpot so I won't be spending any more money at gamestop
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November 2023 by Aaron Kirby
Guy has been on lunch break for over an hour?
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October 2023 by Nicholas lawrence
Yesterday I was put in handcuffs and racially profiled by a male by the name of Fabian. We went in to trade in phones and he called the police due to an error on his end instead of informing us of the issue. We were greeted by 2 police officers that were extremely kinda and understanding, they explained everything to us and informed us that Fabian saw the error and chose to do the unprofessional thing and call 911 opposed to telling the customer and carrying on with his day. It was extremely humiliating to say the least, thank god for the awesome cops that showed up because it could easily turned out bad.
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September 2023 by Tyler Marcus
Refused to accept my unopened return that I purchased online that the online customer service said I could return at this store.The guy working there is lazy. Claimed “his boss doesn’t allow online returns”.
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July 2023 by Christopher Grieco
Why do they open at 12 today but I come at 1:50-2 pm and the doors and gates are still closed maybe get employees who can show up to work on time and do there jobs
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June 2023 by Matthew
I recently had the pleasure of visiting GameStop on 17th Street Causeway in Fort Lauderdale, Florida, and I must say that my experience was nothing short of exceptional. From the moment I stepped foot into the store, I was greeted by Leo, a truly outstanding employee who made my visit truly memorable.Leo's professionalism and knowledge were immediately apparent. He went above and beyond to ensure that I had a fantastic experience. Leo's warm and welcoming demeanor created a friendly atmosphere that made me feel right at home. It's rare to encounter someone so genuinely passionate about their job, but Leo's enthusiasm for gaming and customer service was truly inspiring.Not only did Leo possess an extensive knowledge of the products available, but he also took the time to listen to my preferences and recommend items that were perfectly suited to my interests. His recommendations were spot-on, and I ended up purchasing a few additional items that I wouldn't have considered otherwise. Leo's ability to understand his customers' needs and provide personalized assistance truly sets him apart.Moreover, Leo's attention to detail and dedication to customer satisfaction were evident throughout my entire visit. He patiently answered all of my questions, ensuring that I had a thorough understanding of each product I was interested in. He even took the time to demonstrate certain features, enhancing my overall buying experience.Thanks to Leo's exceptional service, I left GameStop on 17th Street Causeway completely satisfied. The level of care and attention he demonstrated exceeded my expectations, and I left the store feeling like a valued customer. Leo's expertise, coupled with his friendly and approachable demeanor, made my visit enjoyable and stress-free.I highly recommend visiting GameStop on 17th Street Causeway in Fort Lauderdale, especially if you have the opportunity to interact with Leo. His professionalism, knowledge, and customer-centric approach make him an invaluable asset to the store. Whether you're a casual gamer or a seasoned enthusiast, Leo's expertise and commitment to providing outstanding service will undoubtedly enhance your gaming experience.In conclusion, I cannot speak highly enough of Leo and the exceptional customer service I received at GameStop. If you're looking for a knowledgeable and welcoming individual who will go above and beyond to ensure your satisfaction, Leo is the person to see. I will definitely be returning to this store for all my gaming needs, thanks to the outstanding experience Leo provided.Thank you, Leo, for making my visit to GameStop on 17th Street Causeway a truly memorable one!
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April 2023 by Putu Putra Kurniawan
The best game shop in florida
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March 2023 by Aeverton
Any chance it opens at 9am? We work on a cruise ship and we don't have time to go out! Whenever we arrive at the port, we don't have time to visit the store.I already stayed at the door waiting to see if someone arrived earlier, but I was unlucky and had to leave before 10am :(
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March 2023 by FreshLimeLemon
Hey ? Question: do they sell PC games on disks there?
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February 2023 by Michael Cerniglia
Nobody ever answers the phone ive been calling there for 4 days at all hours
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November 2022 by Jon Snow
Chris was super cool and had awesome customer service. Made my trade in process seamless and worth the store credit! My new favorite GameStop!
