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January 2024 by Jerry C.
I come to this one even though it's a bit farther from my home than the one in Oakland Park. It's easier to get to and the Garden Center is better. Finding someone on the floor to help is tough. For example, I checked inventory online before I came, only to find the shelf space empty. I could tell there was a case up at the top of the racks that a forklift would be needed. No one appeared to be available and I left empty handed. A week later the same item count was still available so I ordered a pick-up, meaning someone will have to get it down. Within 1 hour I received a message to pick-up. At the store's entrance, the pick-up lockers were in plain view. A clerk came and showed me how to quickly scan and unlock the door and I was on my way. I'm shopping like that next time! PS - Copying a set of house keys on their self-help machine was fun, kind of like a game.
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December 2023 by Mike E.
Horrible customer service I placed an order for delivery. They cancelled the delivery on the delivery day. Sent me an email stating this and decided to reschedule for 5 days later!!! Do not use their delivery services!!!
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October 2023 by George J.
Poor management! One register open with a line you'd expect at Times Square at Christmas. Three people standing by the one self serve and no one at a register. How dumb can you be?
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October 2023 by Scott D.
I ordered a washer and dryer unit onlone it was delivered a few days later.it was brought in my front door.it would not fit into the closet where it was being installed. they to.d me ii would have to take off the door and put it in myself. the washer was left in the middle of my living room.I went to the store the next day and worked with a great clerk Ann that helped me by an item that would fit.she told me to go home and she would work on the return.she called 45 minutes later and told me she was on hold for 40 minutes to take care of the return.I can say she was fabulous.the order was su to be be picked up that following monday. I got a call at 129 and told they would be here in half an hour .at 302 I called and asked about the pick up.they told me we will be there in 30 minutes. at 407 I received a call from them saying friend we are here.i informed him that I'm not your friend and your quite late. he said whatever dude and took the applianceso much for customer satisfaction training HOME DEPOT DOES NOT GIVE GOOD CUSTOMER SERVICE
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September 2023 by Vincent V.
It seems anytime I have a project I have questions Home Depot employees do their best to counter with whatever corporate pushes them to sell. Shout out to the Sunday crew at the paint department for giving me a great tip and being helpful and understanding. My bad for going back during the week to buy the paint and supplies I needed. Weekday staff ignored my questions, pushed me to buy the wrong paint and tried to convince me their roller/brush kit was better for my project than the off the shelf items. They seemed to act like they couldn't wait to get rid of me and didn't even give me a spatula while I was the only customer at that time. Home Depot has many things I regularly need though, so despite the always disgusting looking parking lot, their excellent organization and good selection may not stop me. Parking is tight at this location but there is more of it on an upstairs deck.
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August 2023 by Jeanette A.
Max from kitchen cabinets was rude ! And too busy to assist me in picking out correct sized cabinets for my moms home. They directed me to Max! He stated I should of made an appt for basic in stock kitchen cabinets ! Won't go back ! Thanks for nothing Max!
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July 2023 by Ary Jones
Very convenient neighborhood location, with helpful staff.
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July 2023 by Jean Carlos C.
Exceptional Service, Great Prices, and Organized Store - A Hidden Gem for Fan Shopping!I recently visited Home Depot with the intention of purchasing a fan, and I must say, I was thoroughly impressed. Having previously ordered one online, only to find it disappointingly small, I decided it was time to see what Home Depot had to offer. From the moment I stepped inside and asked a staff member about the fans, I knew I was in good hands.The employee promptly directed me to the designated fan section, where I found a diverse range of models to choose from. Considering I needed a fan for my bedroom, I opted for a medium-sized one. To my delight, the price was even more affordable than what I had seen on Amazon, despite the fan being larger.What impressed me the most was the store's exceptional organization. It was evident that the staff knew exactly where each item was located, making the shopping experience a breeze. It's refreshing to visit a store where you can easily find what you need without any hassle.Home Depot truly stands out for its knowledgeable and helpful staff, their competitive prices, and the well-organized layout of the store. If you're in search of a fan or any other items for your home improvement needs, I highly recommend giving Home Depot a visit. You won't be disappointed.
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February 2023 by Matthew C.
The absolute worst. If it was not the closest one to where we live, we would never come here again. We asked three different people for help, no one was in any way useful much less friendly. Two of the three people simply walked past after we asked for help and said, they were busy. The last one, however, just continue to sauntered down the aisle and basically was just looking as if she was looking around and had no real aim.Completely unfriendly, completely unhelpful, and the parking is a total disaster.I guess if you just know what you want, and you can head there, this works for you. if for some reason you're going to need any kind of help, definitely would not recommend the spot.
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February 2023 by Bob B.
Typical service at Home Depot! Once you find an employee walking around avoiding contact with customers, they are generally of little value. Employee reluctantly assists for approximately 30 seconds, he tells me he will fund someone, walks around the corner and disappears. If you need anything besides mulch, go to any Ace Hardware!
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January 2023 by Max
Every time i come here to return items i have to wait for them to finish talking while they are sitting until someone help me with it ...
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December 2022 by Alex G.
What is there to say about this Home Depot? Parking is an absolute disaster, and they literally had one cashier line open, other than the longer line for self check out. Remember the old days when they used to have lots of cashiers so you could get out of there without 50 people on line to pay? Seems those days are long over, and it's just a completely understaffed store. Avoid.
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December 2022 by Hugh Williamson
Typical big box retail nursery, they stock a lot of what probably sells but not many interesting or exotic plants. However the prices are reasonable and it's a one stop shipping destination for anything garden or yard related.
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December 2022 by Edward S.
Be sure to open and inspect the contents of boxed merchandise. I have, more than once, purchased merchandise only to discover, after getting home, that installation and mounting hardware was missing.
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October 2022 by Robert S.
I needed a new vacuum cleaner so I went online and I ordered one from this Home Depot, the process was easy and smooth, nice online website....within 15-20 min from placing the order I got a text saying my order was ready, so I asked for it to be ready for store pick up.I drove to the store and when I walked in, the line for Online order pick up was the same one as the one for Returns as well as Customer service...and it was 10 people deep !!!! I waited for about 5 minutes when a nice guy behind me, said, if you are picking up, you can go another area and they might be able to grab the item for you....I thanked him and as I walked away, I decided...I'm going to change to curbside pickup.So I got on the Manage order section of the email and I changed to Curbside. I moved my car to the curbside pickup section and I waited for my item.... I did not get a text or message about the item being at the curb, but I got an update saying the order had been already picked up....??!?!? I had not picked it up nor they had brought the item to my car. So I saw and employee at the curb and I went over to ask.... the employee asked...what did you order? I said a vacuum and he said.......it's right here....It was sitting in a cart on the curb.....with my name on it.......don't know for how long...but it was there....... I grabbed it and put it in my car...drove away.... They did NOT ask me for my ID.....that was not a good thing as anyone could have grabbed my item...Anyway.....Order Online and ASK for CURBSIDE PICKUP....It will be a lot quicker than pick up inside the store......