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August 2023 by Sabina D.
They didn't have our car we called at 5:30 car is still not here and it's 6:39The man working at the desk was rude and obnoxious and should not be working with the public
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April 2023 by Zero F.
My car got stolen after using this service. The video shows someone approach the car and unlock it with a key lights go off seems like they made copy of my car key and drove off with it while parked at my home 2 days later.
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February 2023 by Patricia D.
We left our car in Valet parking at Fort Lauderdale for a week. We got our car back unscathed but the driver brought it over and did not leave the key in the car. (never had this happen anywhere else). So the car picked up my wife's key signal and we never knew he had the key in his pocket as we drove north. We called later that night and a foreigner who did not seem to understand took our phone number and said the valet would call. They didn't of course ...cost to us $200 for week + $450 for replacement key.
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October 2022 by David D.
Used them twice now. During normal hours and in the wee hours of the night. Great value and great service.
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May 2022 by Christine J.
We waited for over an hour for pick up. When the driver arrived, he had a FULL van FULL of luggage and said he would be back. I asked for another driver and was told there was only one driver. He wanted my husband to leave myself and my diabetic mother in a wheelchair and 8 bags in order for my husband to get our car and then pick us up. Completely unacceptable. He came back to get us. When we arrived at the Gold Coast facility, he removed our luggage from the van and walked away from us since he knew there was no way he was getting a tip after the awful service. I do travel planning for a living. Gold Coast knew how many people/bags they had to pick up that night but did not have the staff to cover. Would not recommend.
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December 2021 by Jackie Engel
Huge and confusing..long lines but fast service when you get to counter
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December 2021 by Thorsten Stoeterau
Slow and crowded. But convenient.
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October 2021 by Victor Rodriguez
Too Expensive. Not enough signs to guide you to to guide you back to the parking garage
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July 2021 by Jerry Rabinowitz
Everything was smooth and easy. My problem was our return. We landed late, about 10pm a couple of days ago. The driver picked us up at the departure gate at FLL. No mask. He was constantly on the phone, biz and not biz. But the no mask was what upset us. We were masked and vaccinated. There was no consideration of safe practices. We were tired from the delays and flight and did not mention it. When he got our car, again no mask. We do not know if he was vaccinated or not. Are there procedures in place for your drivers? If no, we will not use Gold coast again.
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June 2021 by Polly Baker
Man l met an old school guy who customer service was off the charts because of him l will use this company again. Thanks he is an real diamond for this company.
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June 2021 by Yvelisse Badell
I parked my car at Gold Coast park and fly...im so happy with them recommended 100%
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May 2021 by Jayden Ortiz
Very professional and responsable people. We have to arrive at 2AM and someone contacted us early to make sure we have someone to pick us up at 2:30 am from FLL. Art came to picked us up. So wonderful people you can count on them. I 100% recommended. I will park my car there again.
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March 2021 by Stanley Anthory
Charged me a $250 cleaning fee because they had to vacuum the car. TOTAL RIPOFF!!!! Avoid this place at all cost!!!!
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March 2021 by Orlando S.
My wife and I used Gold Coast for a four day parking instead of parking at Fort Lauderdale airport. It's much cheaper and they offer free shuttle service to the airport every ten minutes. The airport is about 8 minutes away. You have to book ahead of time on their website to secure a spot. You with your credit/debit card and give them your name or confirmation number when you arrive. They open at 4am and close at midnight. The location is easy to find. It was quick and smooth dropping off the car and giving them your keys. They give you a ticket and drop you off at the designated pick up/drop off area at the airport. I will definitely be using their parking service again. The gentleman at the front desk was friendly and professional. You call them when you arrive back from your trip and wait at the designated pick up/ drop off area located on the (departure) 2nd floor. And make sure to bring cash to tip your shuttle van driver.
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March 2021 by Styve M.
I have a great time every time I use this service to park my car and get dropped off at the airport , it's literally 5 mins from the airport.