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January 2024 by David Towery
Probably one of the best car buying experiences I’ve ever had. Taylor and the entire sales team were helpful and no pressure. Helped us make the decision quickly and we had a new car and paperwork completed in record time. This is our second Kia purchase and we definitely are now Gunther Kia customers!!
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January 2024 by Mike M
Unbelievably great experience!!!!!!I highly recommend going to Gunther Kia for your purchase and service needs. Every person I dealt with from Dave, Joe, Jay & others were a joy. The communication and clarity of everything was better then I could have asked for. They even sent me a video of the work and parts they did to see the vehicle before picking it up.It makes sense why Gunther Kia has almost 5k reviews with an outstanding rating. Keep up the amazing customer service.
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January 2024 by David Oceanreef
Subject: A Heartfelt Commendation to the Exceptional Team at Gunther KiaDear Team at Gunther Kia,I am writing this letter to extend my deepest gratitude and commendation to the entire team at Gunther Kia, with special recognition to salesman Adrian, General Manager David, and Wilfredo, the Finance & Insurance Officer. Your unparalleled service and dedication have made my recent vehicle purchase an absolute dream.Having interacted with numerous dealerships and purchased or leased dozens of vehicles over the years, I can confidently say that my experiences at Gunther Kia stand head and shoulders above the rest. The professionalism, empathy, and expertise demonstrated by your team are commendable.Adrian, your approach to sales is nothing short of exemplary. Your knowledge of the vehicles, attention to detail, and the ability to understand and meet my needs have consistently made each purchase decision a pleasant and effortless process. Your dedication is a testament to the ethos of customer service excellence at Gunther Kia.David, as the General Manager, your leadership is evidently impactful. The culture of customer-first mentality, transparency, and integrity that permeates through the team is a direct reflection of your exemplary leadership and commitment to excellence.To Wilfredo, the Finance & Insurance Officer, your expertise, guidance, and efficiency in handling the financial aspects of my purchases have always been impressive. Your ability to make complex financial processes seem straightforward and stress-free has greatly contributed to my overall satisfaction.The collective efforts of your team have not only earned my repeat business but my utmost respect and loyalty. I have, and will continue to, recommend Gunther Kia to friends, family, and anyone in the market for a new vehicle. Your commitment to excellence is clear, and it is evident that at Gunther Kia, customer satisfaction is not just a goal, but a guarantee.Thank you once again for all that you do. I look forward to many more years of doing business with Gunther Kia, a dealership that truly values its customers and sets a high standard in the automotive industry.Warm regards,David Weiss
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January 2024 by Cynthia
Extremely grateful for Mitchell who made the whole process smooth and successful. Very professional and charismatic guy. Not trying to force anyone rush into buying any car. He took his time and considered all that we wanted. The finance process was also straightforward. Thank you Gunther Kia!
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January 2024 by Jean Paul Sanchez
Came here to look for a new lease this past weekend. I had already been to a few dealerships in the area (other Kia and some Hyundai dealerships) and this place was the best experience by far. I've leased about 5 other cars before and this was probably the best and quickest lease transaction I've ever done. No bulls#^$%, no silly sales tactics, and in a short time we were able to make a deal I was happy with. My Salesman was Jonathan R. and the Sales Manager on the deal was Jake H. I'm not one to go out of my way to leave reviews, but they were awesome. I highly highly recommend this dealership and the gentlemen I mentioned above. I will see you all for my next car for sure.
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January 2024 by Thomasina Murphy
We had great customer service with Carson he was one of the greatest sales person. He was very patient with us and took his time to show us the details and answering any questions that we may have had. . We really enjoyed the time he spent during The purchase of our new car at Gunther Kia. We would highly recommend him to our friends and family.
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January 2024 by Oleksandr Oleksiienko
I was at Gunther Kia service yesterday, had dead battery on my Sportage. The car is still on the warranty. A guy named Jesus was taking care of my car. He said that warranty doesn’t cover batteries. I paid $309 for battery replacement and they never did it. This morning I couldn’t start my car, because of dead battery???. And the most interesting thing is that I noticed the battery didn’t look like new and returned to make sure that it was replaced. He looked at the battery and stated that it was replaced 100%???. Now I know for sure it was my last service at Gunther KIA!!!
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December 2023 by Julia F
Excellent experience! Christian and Pedro were fantastic. They were pleasant and professional, easy to talk to and addressed all of my questions/concerns. I had visited two other Kia locations and I'm glad that I ended up purchasing my new Kia from the Gunther dealership. The one thing I didn’t like was that the car was sold over the MSRP. Other than that, I'm happy with the car.
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December 2023 by Victor Ramos
I was referred to Taylor Otwell in sales, I knew the car I wanted and he really listened to my financial concerns and did what he could to get me the deal that I was looking for. He was a pleasure to work with and Pablo Villaverde was very pleasant and did a great job walking me through the financial aspect of my lease. I highly recommend Gunther Kia and will definitely come back when my lease ends to get another Kia.
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November 2023 by Cali B Digitals
Thank you to Gage for assisting me and being apart of such a big moment in my life. He made buying my first car painless and easy i truly appreciate it. Came in just a few before closing time and he was still enthusiastic and willing to help till the very last second without rushing me. I strongly recommend Gage at Gunther Kia???Thank you to Alex for also giving me a good laugh while there and for looking out big time !
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November 2023 by Ellen McKewan
I was told my car would be a “while” and took the shuttle home. I received a text video around 4:45. No info if when ready or the cost. I sent text asking when ready and how much. Jesus responded that tech was still working to finish the “services” and that the shuttle wouldn’t be able to pick me up since closing time was 5:30. The time was now after five. In the interim I tried to get a friend to drive me but…. I told Jesus I would use shuttle in the morning to get car.I get to the shop and Jesus informs me that only one of the services was performed. This was never communicated in any previous conversation!! A part had to be ordered. If this had been said yesterday I might have chosen to have all the services done at one time not piecemeal. All you had to do was put the damned car on a lift or look at your lovely video and refer to your extensive computer inventory to know that the part has to be ordered and is not on hand for installation. Sounds so simple.I get the impression that Jesus is new. Perhaps additional training is in order or perhaps this is the NEW way of doing business at Gunther
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November 2023 by Diana Rios
My service advisor was amazing. Actually they all are. We leased our car directly from Gunther and even on the new car side and the service together they set the bar up high. No place like Gunther and we highly recommend them. The best selection of cars and the best service and the best employees.
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November 2023 by Magda Cabra
I’ve been taking my Kia for service at Gunther Kia since I brought my car in 2018. Today I took my car in for regular oil change service and Jesus was my service adviser. Of all the years I’ve been going to Gunther Kia for service, Jesus was the best adviser I’ve ever had! He took the time time review my car’s service history and made recommendations of elective repairs that my car will need as well as pricing and discounted pricing. Jesus was very professional, personable and knowledgeable! I will definitely request Jesus as my service adviser when I return to get the repairs he recommended before year’s end.Thank you Jesus! ????
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November 2023 by Johan Rodriguez
I bought my new car two weeks ago, after visiting several locations and encountering the typical salespeople who pressure you to make a rushed decision, I arrived at Gunther Kia, a great location, elegant, with several options in stock. I found the model I was looking for, in the color I wanted, at a lower price than the one shown on TrueCar. Excellent customer service from Jonathan Reyes and Pedro Reyes. I was impressed by how fast and efficient my purchase was. I arrived at 11 am and by 1 pm, I was already at home with my new car.
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October 2023 by Stephanie Jackson
Working with Jay at Gunther Kia was amazing! He really took care of all my needs and had the utmost professionalism, patience and customer service I’ve ever experienced living here in South Florida. I left feeling like this truly was the most best way to undergo the stress of not having your own vehicle due to xyz. I will now never take my vehicle anywhere that Jay isn’t at. Thank you so much for going through this process with me of getting my engine replaced! I truly appreciate it :)