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August 2023 by paris stevenson
horrible and careless entire staff please go somewhere else.. i had light bleeding in my first trimester a few times .. i kept calling the nurses station and No one answered for an entire day then the next day i call and they still dont answer i had spoken with only the front desk and she told me just leave a message they will call you back TODAY so i left about 3 messages and then !!!!4!!!! DAYS later the nurse calls and say whats going on?? and i had mentioned that its been 4 days and she did not apologize or anything!!!! she just said " Oh yeah ..... so whats going on? i then told her again thinking she would apologize and she HUNG UP on my Face WITHOUT SAYING A WORD! i called back demanding to see my OB sooner than the first visit which they wanted me wait 7 weeks... 'thats the soonest avaiblity' so i had a gut feeling to check my self i went to the ER been through hell got horrible news the ER kept telling me to follow up with my OB and because my OB did not want to see me till 7 weeks 'Dr.Brebnor' she did not call check on me or anything when i kept calling or now.... long story short i had found another OB.. i ended up having an procedure.... please dont pause your health for you or your baby for anyone!
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April 2023 by Kara Moore
I got an infection from the epidural I had giving birth to my son 17 years ago at Holy Cross. Infection traveled up my spine and landed in both temporal lobes and hippocampus of my brain. This left me with amnesia, seizures, dementia issues, and a nonstop state of Depersonalization and Derealization. I am permanently disabled because of this.
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April 2023 by Aizhan Petkovich
Unfortunately, this is the worst office run by Holy across. Nobody answers to phone calls, all my visits are billed incorrectly. This office just brings lots of frustrations and not patient oriented at all. Doctors and nurses aren’t available even when you have an emergency situation.
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November 2022 by Erica Theis
Get ready to wait over 30 mins after your scheduled appointment. I have seen the receptionists treat the patients terribly when they walk in. Don't dare ask why your waiting 30+ mins to be seen, you will get attitude from them. This OBGYN doesn't do any ultrasounds or other testing... you just sit and talk to the doctor, then have to go elsewhere for other appointments.
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October 2022 by Vicky Collado
When I tell you I have never in my life been treated so poorly I called this morning to make an appointment and the lady on the phone wouldn’t even give me her name knowing she had definitely treated a pregnant women horrible. My phone disconnected when I called back she told me I hung up on her and hung up on me. I called again no answer I called from another phone number she answered and lectured me about how I hung up on her that’s why she hung up on me… I am 5 month pregnant and high risk and the way she made me feel. Refused to put a supervisor on the phone and told me they would call me back. after several attempts to final get her name which was a fake name at that…such an unpleasant person to have answering phones…not helpful at all.
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August 2022 by Deja White
This place requires MUCH PATIENCE from a patient.While at my 1st visit right after the doctor left from doing my test, I was left in the room for quite some time. When I finally stepped out to find someone there was NO ONE. I was left in the room while they ALL left for lunch.Next, I call for my results to find out NO ONE could find my information in the system because my date of birth was entered incorrectly.The saddest part of this all is having to pratically BEG for my test results.I paid for my services but unable to receive my test results uploaded into the portal. You call and you're told call back or no one knows. Having my results is IMPORTANT to me but does seem as high priority to them.
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August 2022 by Shaq Oneil
EITHER MY HEALTH INSURANCE IS HORRIBLE OR I JUST CHOSE THE WORSE OBG-YN TO BE SEEN!!!!! NEVERRR AGAIN!!!!!
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April 2022 by Stef Lopez
Some of y'all lying on here, I was afraid to go to my appointment because I'm very uneasy on who is looking into my female areas, the woman at the front desk was serious but to the point, I walked in and the nurse was nice and pleasant she assured me that my questions all would be answered by the doctor if I had any, I met with Dr Brebnor and she was the sweetest women I've ever met in my life, she answered all my questions she was very thorough and was nice about everything. What I love about her is she actually listens to me! I am very picky on my OBGYN and she is by far the best one I have ever had. I went to checkout and the lady at the check out was so nice and understanding, she took her time to show me how to sign the release form to transfer my documents from my old OBGYN. I will continue to come here because I feel welcomed.
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April 2022 by Ksenia Os
Impossible to get a hold of the front desk. It took a week for them to call me back with an answer to a simple question - should I see a doctor first or schedule an ultrasound before seeing him. There was only one nice person on the phone, the rest of the stuff is extremely rude. I couldn't make it to my ultrasound and can't reschedule my appointment, every time I call - I'm on hold forever. Will look for another practice.
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January 2022 by Bklynkelz 1
I went to my appointment on a Tuesday at 3:15pm and Dr. Gomez was excellent and the ladies at the front desk were very nice and friendly. The printer was down so they couldn’t print out my script, they advised me they would call it in. The next I went to the pharmacy at 2pm and my prescription was never called in, so I called and spoke with the assistant nurse who complained about the front desk not doing their job and that she would call in the script asap. I called the pharmacy at 7pm and my script still wasn’t called in. I called the Dr office back on Thursday and I spoke with the rudest person possible. She cut me off 4 times and told me it was called in and when she realized it wasn’t she said hold and never came back to the phone. If you hate your job find something your passionate about and do that because your just spreading your bitterness and negativity around.
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January 2022 by Shelda LeValle
I waited over an hour to see Dr. Gomez. They took someone who had an appointment 15 mins after me, before me. When I complained to Dr. Gomez, he refused to see me. He never apologized for the delay, he just stated that he saw 20 patients today. He was very rude and unprofessional and because I stated the facts, he REFUSED to see me after I had already waited in the office for 1 hour. He is very incompetent and I would tell anyone not to see him. Find another doctor!!!
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December 2021 by Alberto AJ Gonzalez
Got my booster vaccine shot! Holy Cross was the Max! Amazing professional! Blessings!
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May 2021 by Delmy Yessenia Villeda
Horrible customer service , unfriendly staff
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November 2020 by Patt G.
I do like this medical group. In the past year I found that I had an internal issue that needs to be monitored. I won't go into what it is, because I think that would violate Yelp's guidelines, but it's something that does not show and does not have symptoms, but could potentially be a problem.I came to Dr. Perry for my treatment, and he has been wonderful. He is extremely friendly and knowledgable. He doesn't have me come in when I don't need to just so he can charge my insurance. (I've had doctors who tried to do that in the past.). He doesn't keep me waiting and he is very good at answering questions and making sure I understand what he is doing and why.His assistant (Shannon) is wonderful as well. She always greets me with a smile and a happy voice. She has a great personality and a wonderful sense of humor and she makes sure I'm at ease before I see the doctor. I'm not very stressed by the doctor, but I do appreciate her professionalism and caring. Often bad Yelp reviews are due to the office staff, but she is a great addition to his office.
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July 2020 by jade
dont even bother try calling to schedule an appointment they will give you a headache
