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December 2023 by Julie Retzinger
Had a great experience with the crew at this jiffy lube had an oil change and break job. Very knowledgeable and great customer service… highly recommend this jiffy lube
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December 2023 by Luis Alfonzo
I am very grateful to Mr. PINO. I had a problem with my transmission and in the middle of it all I felt very unhealthy. Congratulations, you have a good worker who leaves the company in good shape.
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November 2023 by Eric S
I will NEVER go to this or any other Jiffy Lube again. I had reservations about going based on previous experiences, but I went anyway as it was closest. They were so nice when I got there. The advisor even told me that the oil been changed 75 miles ago (I bought the car used). However, he said something about the breaks and that I should get the coolant flushed. Thinking he was telling the truth, I agreed. Not sure if he was actually honest, but after 4 hours of driving, I open the hood and the brake fluid cover is off. A week later, my coolant is low and the brakes are squeaking. At the time, he said it would take 20 minutes for these services, but it seems like we were there for an hour. I had a coupon but he said he would discount the service instead for the additional weight however the savings was less than what the coupon would have given so I had to go back and ask for refund for the difference.
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November 2023 by Trina Murray
I was told my coolant was full but I needed a flush, which I declined. The next day my fluid was almost empty !!!! It could not have been checked !Edited to add: thanks for the response JiffyLube but the customer service number is a joke, it only goes to VM and they don’t call back! I’m very skeptical of how you do business! While I was there a woman came in irate that your guys messed up her car. Too bad mine was already be worked on. And they $99 gas line flush was a joke and I’m not even sure they did it. They also notated my check engine light was on and it was not when I arrived. My air filter was missing screws?? I’m so angry with this visit … never again!
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October 2023 by Christena R.
Do not trust! They recommended a coolant exchange and because my car is under 100,000 I went to tires plus to confirm the request and they told me my coolant was completely good and I was lied to.
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October 2023 by Lana B.
Always friendly, helpful and trustworthy guys. Don't do anywhere else for car repair, they always do a quality job. Lance helped me recently and he was awesome!
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October 2023 by George Jetson
They are a bit sneaky and will definitely try u if your single woman… Thankfully I always take my own car to get repairs and ask tons of questions and watch what’s being done and each store to minimize my chances of getting ripped off.I went in for my oil change and they tried to be slick and sell me a bunch of other stuff that I didn’t need.I’m pretty diligent when it comes to my car repairs, so I just told them NO every time they would try to sell me additional services. It’s was getting a bit annoying but they all were very funny and nice. Plus they got the job done fast.They also offered my dog free air while we waited in the car. Lol
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October 2023 by Mayra Reinoso
I was ripped off completely they sold me synthetic oil because they saw I was a women looking for advise. My car is a 2011 Mazda 2 and I have never used synthetic oil in all the years that I've had my car. Luckily I had A man in my life that use to take care of this but unfortunately he passed away. Of course non of this matters to anyone but I am so angry as a company I would never thought you guys would ripped of a women that has no idea about oil change and was looking for advise.Service: Oil change
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October 2023 by Mayra R.
I was ripped off completely they sold me synthetic oil because they saw I was a women looking for advise. My car is a 2011 Mazda 2 and I have never used synthetic oil in all the years that I've had my car. Luckily I had A man in my life that use to take care of this but unfortunately he passed away. Of course non of this matters to anyone but I am so angry as a company I would never thought you guys would ripped of a women that has no idea about oil change and was looking for advise.
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September 2023 by Crystal Byrd
Let’s start with…being a woman, I hate going to get the car looked at!! It’s just not something I enjoy doing! My oil change has been WELL overdue, so today was the day lol. I had the blessing of getting Dennis to work on my car, and was absolutely incredible!!! He took his time explaining every detail about my vehicle that no one has EVER taken the time to explain!!! I went for an oil change, and left with fluids topped off, thorough brake check, air filter check, engine filter check, and a wealth of knowledge of how my car operates…and suggestions on what services I should do to maintain it!! Not once did I feel like I was being “upsold” and never did I feel any pressure whatsoever to buy anything. Instead, I was given suggestions WITH explanations!!! I HIGHLY recommend this particular Jiffy Lube location!!! Dominic was amazing too! All of the guys there were super friendly and knowledgeable!!! Thank you guys!!! I’ll be back soon!!!Service: Oil change
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September 2023 by Yousof Sinjab
Amazing staff and manger. The manger went out of his way to accommodate me and fix other problems in my vehicle. The staff were all respectful. I definitely will only come here for any car serviceService: Oil change
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September 2023 by Shanelle
All of the employees were very kind, polite, and friendly. They worked quickly and checked to see if I needed anything while I waited. I have an older infiniti and I needed an oil change. They took care of the request very quickly and made sure I was okay while I waited.Service: Oil change
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September 2023 by Jose Ahumada
There is no other store where you will feel as welcome and as well serviced like in this place, I came for an oil change and they went crazy on inspecting everything on the car and even repairing stuff they didn’t have to! the perks they have after you have a service are incredible too! THANK YOU SO MUCH PINO AND ALL THE TEAM! no word to thank you guys.Service: Oil change
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September 2023 by abby brown
Jonathan was so professional. Thorough. He explained everything carefully. Offered things needed for the car and gave several options. He even was able to help me plan and prepare in advance for cars next needs which is tire replacements. He was honest, respectful and welcoming. Thank you for great service.
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September 2023 by stephanie provost
I went to JL to have my oil changed on my Ford Explorer. There was a car in front of me but it was not too long of a wait. When I got in, i asked for an oil change and new windshield wipers. They informed me that I needed a new air filter (& that it had been 2years) and that my battery was at 35% efficiency. I moved forward with Air Filter and I'm rolling the dice on the battery. That said, they properly up sold without being aggressive or pushy. They were informative, nice, and respectful. I've always been a fan of their service (hence my continued repeat service) and their team is top notch!