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November 2023 by cedric burns
Have always had my back when I needed repairs and done right
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November 2023 by Bekzod Holdorov
I am unhappy with this deaslership service because I placed a new truck order with them last year and put down a security deposit. but nobody answered me about the new truck and didn't want to return my security deposit. I tried to contact the general manager about these services, but I couldn't get in touch with him. I have been calling about this issue for a month now but no one wants to answer please be careful this dealership is a liar... 0 star service!
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October 2023 by Gabriel Freire
Please avoid. They make up fees. On my current invoice they added a line item for my insuance deductible as a service/product $350. My insurance had already deducted this amount when they remitted payment. I should just have to cover the remaining portion of the invoice. But no they claim I should pay the remaining portion plus the additional insurance deductible fee $350. Have invoice as proof.Oh and they another $150 is misc fee. To much for shop supplies on a 1900 job. Avoid!!!
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October 2023 by Cuqui
Whoever you had scheduled to work today 10/14 it is extremely lost, they have no clue of what they are doing, you used to do better Kenworth a lot better!!!
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August 2023 by Mirza Geko
Purchase the truck from them back in April of 2023. When i sent my driver to pickup the truck we noticed some damge on it and they ask us to fix and they will reimburse us. And after we left their shop chek engine came on and they said same thing to fix it and they will pay us back. So far four months later they didn’t pay anything and they misrepresented the truck that they were selling. Very unprofessional!!!
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July 2023 by Jork Moreno
Do yourself a favor and don’t lose your time coming this dealership they have non sense of customer service no parking they have one of they mechanic just watching to get you out and he parking lot believe me no waste your time
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May 2023 by Carnell Coleman
I've been going to this dealership for years and never had a problem with this dealership.and they do great work
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April 2023 by Carl Daley
Joe Fenoy helped me a great deal with the build of my truck. Very attentive and respectful. Highly recommend kenworth of West Palm.
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April 2023 by sonebk1
Ordered semi trucks in September 46 and 20 in November 2020. Sales guys was literally begging me to give deposit se they can LOCK the price. David sales guy said it will be delivered in March of 2021. That was postponed for Sept, than to next year. In April of 2022 I got a call and they said "they have 1 unit for me". I ordered first 46 units for 149.9K, second 20 units for 159.9. When I asked about truck delivery they said it wont be until 2023. They also tried to sell me 1 unit for 159.9 even though the first 46 units were ordered at 149.9. We had huge argument With David Spencer, who is GM of this place or something and we payed 155 for 1 unit. I had a lot of friends in this industry and I found out that they HAVE trucks if you want to pay HIGHER PRICE. They were selling T680 for 179.9, wait time for the same truck for them was 3-5 months. I called David Spencer personally and he said that he can no longer give me trucks for the price we agreed, and we signed buyers order for that. He offered me to give me back deposits which i refused. This guys are scammers don't trust them. I will hire attorney to deal with this case
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February 2023 by Kirk Lawrence
They treat their customers good and do what it takes to make them happy.
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January 2023 by John Ferrara
Very professional and easy to do business with...thanks again to all at fort pierce dealership
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January 2023 by Nikola Anakijev
It was a great pleasure to do business with these guys. Amazing experience.
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December 2022 by JJ
Do not take your truck to this dealership. They are really unprofessional. Got our truck all dirty. Left grease mark all over the truck, inside and out. They left the dirty rag laying inside the truck. Day1 when we called, they did a PM on the truck and worked on things that we didn't ask and had no clue why we dropped our teuck for. Day2 they still had no idea what we dropped off the truck for. Lack of communication is so evident. They lifted the bed to look under the bed and was lazy to love the TV to the side and crushed the TV. Very very unprofessional dealership. Do not waste your time or money with these people. Expect your truck and personal belongings to be damaged and dirty.
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December 2022 by Сергей Сиротенко
Never come here. I left my truck with them for transmission maintenance. It will be ready in a week, OK. In a week I come to pick up the truck, start the engine and see that the inscription that derate will start in 3 hours. I go to the office and talk with the truck problem.the mechanic came up and plugged in the laptop and started looking for errors. After 2 minutes, he closes it and leaves, I didn’t see him again. I’m waiting for 30 minutes, no one comes up to me.I go to the office and ask what’s wrong with the truck? They say def sensor, there’s a problem with it, come back in a couple of days everything should be fixed.As a result, I took the truck 2 more weeks after that. In total, I lost 3 weeks. But after all this, I'm worried about one question. Why, when I left the truck for transmission service, I start having a problem with DEF system right on their service?because when i left them the truck i didn't have any problems with the truck, only scheduled transmission maintenance.thank you for wasting my time and money!!don't come here!
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November 2022 by Jorge Clemente
Jennifer Aquesta the Service Manager is a person of her word! We run a very busy company and rely on our trucks for service! She came through and delivered on that promise. We will always use Kenworth of South Fla in the Fort Lauderdale area going forward! Best service good team and especially great communication! Thanks Jennifer for your service!
