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November 2023 by Janet Brtek
The room was short towels and only had 1 big towel and no hand towels and only one garbage can that seems odd. The neighbors were loud playing music and complained to front desk 3 times till they said they would call the cops. That helped but they were talking loud in the room and got a terrible night sleep. Breakfast was low of food but would of been nice if they would of kept up with buying when hotel is fully booked. I would never stay here again.
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November 2023 by Christian saenz
I have been here 3 weeks now and they keep trying to charge me dogs fees when my dogs are service dogs. My law they aren't suppose ask me for any paperwork for them. Plus your not suppose to charge my card without my knowledge just in my eyes your trying steal from me. They keep making change rooms for no apparent reason. My stay here has been great expect for them trying to charge me for my dog.
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November 2023 by Jean-Charles Compagnon
Dirty sofa. Very dirty.Not enough towels. Fridge don't work.Noise till 1am and then cops were here....What a dump.Breakfast was sparce
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November 2023 by Todd Bowman
Great location, but rooms are in desperate need of help. You most likely will get one or all of the following: noise, non functioning A/C, and / or roaches. I've experienced roaches in every single room, and I've been in several of them. The staff do what they can with what they have. The free breakfast is standard but acceptable. The furniture is literally falling apart from water damage since it's pressed wood furniture. The mattresses are comfortable is about all the rooms have going for them.This property is conveniently located on US 1 so easy to go North into Pompano Beach and beyond or South to Fort Lauderdale. It is not close to cruise port Everglades for those looking for that.
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October 2023 by NATALIA BLESSED
I have to say Ronnie is amazing. Very nice professional and kind. He was super helpful and attentive. Made us feel welcomed. Breakfast was good. Rooms clean. The ladies at night were very nice too. The manager I think his name was Chris he was professional and helpful. I have nothing negative to say. Thank you Ronnie... We need more nice people like you & your manager .
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October 2023 by Gregory Cerafice
I was in and out of the room in 5 minutes. Cancelled and got out of there as fast as we could. Felt unsafe, rooms stunk. Have used this hotel chain in Plantation, FL because they are pet friendly. This property is nothing like that.
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October 2023 by Heidi Alger
The hotelnstaff was friendly and accommodating, pool area clean, towels not available on the cart, breakfast was basic but well put together and clean. Had alot of trouble with key card..the room was...well.. musty and carpets needed a good shampoo.. sheets and towled clean, when asking for towels it's like pulling teeth tho.. I did buy bleach and bleach wipes and did the floors myself (smelled of urine) I at one point asked for cleaning services to vacuumed due to beach sand. They left the vacuumed in our room and never vacumed.. I did it myself.. if they get the cleaning down a little better I would have given a 5 rating just on service.Nearby activities: BeachesFood & drinks: Beaches close great food
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October 2023 by Lisa Lyn
Just a wonderful group of people I stayed here in may and came back because of how well I was treated Janae, Keith and their team are really just very sweet caring people and they always make you feel welcomed and like family just a peaceful, great environment to stay inRooms: The room is so clean and organized always making sure you have fresh towels and sheets just great serviceSafety: The property is so spotless I'm always amazed by how well maintained it isWalkability: And so many restaurants, and convenience stores everything is nearby just a great great location
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October 2023 by Malachi
First and foremost the staff is what made me and my family’s stay remarkable. Excellent service from Ronnie and the ladies working in the evening shift , They certainly went above and beyond. The staff was very accommodating and made our stay very comfortable and pleasant. Our room was clean and I saw no signs of bugs, the bathroom was clean. Hotel is a bit on the older side but my room was equipped with Good features Newer TV, Good fridge. Definitely not the embassy but worth the stay and a good price for your moneys worth. Breakfast isn’t very diverse but if your humble then it should suffice. During my stay it was quiet, occasionally you’ll see people walking around but they tend to their own business. Different types of Guests with Different Backgrounds. Would definitely come back and stay Again. 5 Stars for the staff once again, For Ronnie and the ladies working the evening shift as well as the elderly man with glasses that works in the mornings. Breakfast Attendant kept the lounge clean and supplied the Breakfast. Good Stay.
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October 2023 by Dimi B
Excellent hotel. Clean room, spacious, and lovely staff. The night staff attendee from New York, I forgot her name but she was very attentive on helping me out with navigating the small things for a late check in. Ronnie the day time front desk guy, great energy and knowledgeable. Michael and the breakfast staff attended was amazing.I don’t understand why the reviews are so low but I enjoyed my one night here!
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October 2023 by Freddie Austin
Okay so I booked the room. I spoke with the tenant and told them that I will be there at a specific time. Not only was I there on the time that I promised him that I would be there. I paid for the room before I got there. I booked a nun smoking room. I get to the location. It's an office full of people I waited for like I was supposed to. Once it was my turn, people started looking at me. Funny one lady. She was rude and can possibly be said that they don't have any more rooms left. I said that's not possible. I paid for it. You told me I will have my room when I arrive at the location. Then they proceeded to tell me the only rooms that they have is smoking rooms and the rudest way. Of course I denied it because I'm a non-smoker. I feel like that's the worst smell possible. I was met with nothing but attitude and a discomforting environment. I asked for a refund and I left. If you are ever in this area you decide to get a hotel please. Whatever you do, drive 30 more minutes to North Miami and you will find something way better for the same price. Completely unsatisfied with the service. The room tenants that they had in the office were rude and did not care. Said oh well. I highly recommend you find a better place to sleep at night. I booked that room because I work in this local area. I'm not from this state. I drove 16 hours and when I got here that's what I was met with. Completely dissatisfied and I will hope that management staff can do something about their employees, retrain them or something. I come from an urban community so I naturally would want to support the urban community. But to be honest everybody is not fit for certain jobs and now I see whyNoteworthy details: Please and I say this. Humbly do not rent a room from this hotel
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October 2023 by Luis Antonio Gonçalves
Room had a very musty smell, it was difficult to sleep after a tiring journey. Good thing we only stayed for 1 day. Great smell of marijuana. Dirty room, I even found food residue on the floor.
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October 2023 by Bryan Jones
I went down to get a cup of coffee and a piece of fruit for breakfast was approached by the man in the Cafeteria and was told I could not leave. I would be charged $15. I had to stay there and eat it. I told him what he could do with the Piece of fruit. He went to the front desk to charge me $15. I told the guy at the front desk. You better not charge me fifteen dollars for a bananaFood & drinks: Don't take a piece of fruit you might be charged fifteen dollars
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October 2023 by Christian Rowell
I just wanted too say that the front desk staff at this location have been so accommodating and have been more then pleasant to deal with, their names are LaQuanda, Elijah, Fran, Alex, Karina, and Marley. They deserve a raise, free lunch, and paid vacation!!!
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September 2023 by Star Honei
Only this good about this location is the location. The staff is horrible and roaches are brutal and there’s always some wired things going on and there’s no security, at least I didn’t see any security during my stay. Don’t come here in a stressful situation because they will make it worst. I know the price is the lowest but that’s just because this place is trash because it’s ran by that. Don’t waste your time or more unless it’s a dying need and no other choice.
