Laundry Owners Warehouse offers a competitive selection of laundry machines and parts, with some customers praising the good service and warranty support. However, the business faces challenges with inventory management, shipping, and communication. Customers report that parts may not be in stock as advertised, and the company does not always provide timely updates on order status or delivery delays. This has led to frustration, with some customers having to cancel orders or wait longer than expected to receive their parts. Overall, Laundry Owners Warehouse provides a mixed experience, with room for improvement in inventory transparency and customer communication.
Ordered parts on the 9th of May, still have not recieved anything. Tracking shows it's still in the same place as of 5 days ago. This company is horrible. I will attempt to cancel my order.
March 2025
DO NOT ORDER PARTS HERE. Ordered a part 1 week ago, still in "preparing shipment" status. Nobody in the parts department responds to my emails or answers their phone. I had to call their accounts receivable, and even then they would hang up on me.
March 2025
I ordered a hose level with air chamber and it arrived 6 months later , I even forgot that I ordered.
