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November 2025 by Patricia Johnson
Sonya was very professional and careful with the whole facial. She also gave me a shoulders and arms massage very good and relaxing!. I love her kindness and professionalism.
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August 2025 by axel frias
I had such a great experience at D’or24K Prestige! Victoria was super professional and made the whole process relaxing and enjoyable. Definitely recommend her services if you’re looking to treat yourself!
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July 2025 by khalill phelps
Victoria is extraordinary at what she does, she gave me a facial that felt wonderful and didn’t irritate my sensitive skin at all. A professional who listens & provides. Very knowledgeable and was a pleasure!!
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December 2024 by Joe Hernandez
Thanks dear Johanna C D1 you change my life 😍😍
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November 2024 by Melvika S.
Macy's truly embodies the spirit of the holidays! From the iconic Thanksgiving Day Parade to the magical Christmas displays and Parades, it's hard not to feel nostalgic. Visiting Macy's during the holiday season always takes me back to my childhood, where the festive atmosphere was unforgettable. The store is screaming holiday cheer, with decorations and festive vibes at every corner. Staff is always ready to help and guide you to what you need. While it can get a bit disorganized during the busy shopping season, it's acceptable with the crowds and sales, it's worth it for the incredible deals and variety or items and brands you can find here. Whether you're shopping for kids, adults, home décor, or furniture, Macy's has something for everyone. It's a one stop shop that captures the magic of the season!
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September 2024 by Alan M.
Macys at the Galleria is looking real sharp these days. They changed up the displays and really focus on presentation of the clothes and everything is in such order, perfectly folded and tidy. The staff is really friendly and helpfu. I love Macys they have high quality items priced right and when stuff goes on sale there is so much Value. I also like the parking garage which shelters your car from the hot sun so itake comfortable to sit in after a day shopping. keep up the great work!
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September 2024 by Helen S.
I have been a Macy's loyal customer for decades. Over the last few years I have mostly used their online services. Yesterday was a rainy Sunday, so I decided to go to the Galleria store in person. What a mistake! I visited the Clinique counter to buy some foundation. A saleswoman approached me and started ranting and raving about how dry my face was. I was so embarrassed! She keep insisting that I needed to go to her counter for a moisturizer. I told her that I was not interested in moisturizer and just wanted foundation. I asked her what shade I should buy. She flippantly said I needed "ivory" - I am no where near ivory. i ignored her and started trying on shades and focused in on Honey. She quickly dug through the drawer and found a Honey bottle and started ringing me up, without even asking me if I wanted to buy it. I was furious and started walking away, indicating I would come back after I looked around upstairs. She got really angry and said that I couldn't do that because when I came back she might be "on break". Obviously she was only concerned about her commission. I have worked hard for my money my whole life and expect to be treated with respect when I visit a department store to spend it. If this little witch was selling water bottles during a drought, I wouldn't give her my money. Macy's you need to train your employees about customer service and respect. No matter what their "culture" is, they need to show those who pay their salary and keep the lights on in her place of employment respect and gratitude for their patronage. I went home and bought three Clinique items online and this little witch missed her commission. Wake up Macy's!
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September 2024 by Eric G.
Terrible Customer Service and Disrespect Towards Servicemembers I had a horrible experience at Macy's in the Galleria Mall, Fort Lauderdale. From the start, I was treated rudely and ignored by staff. After asking multiple times for help, I was met with nothing but annoyance. Once I finally found something to purchase, the situation only got worse. The staff tried to pressure me into opening a credit card, which I politely declined. When I presented my military ID during checkout, the cashier insulted me by saying, "I need an actual ID, I don't even know if this is real." This was beyond disrespectful. I still gave her my driver's license, but then she asked for my social security number! When I refused and reiterated that I didn't want to open a credit card, she rudely insisted that wasn't what she was doing. Why would Macy's need my social security number to buy a shirt? To top it off, I tried calling management to report this appalling behavior and never got a response. The staff at this location is unprofessional, disrespectful, and clearly has no regard for servicemembers. I will never shop here again. Macy's needs to address the treatment of their customers, especially veterans and active duty personnel.
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August 2024 by Troy Deandrade
The girl the in front handed me free samples then showed me different products she uses and sold me an exfoliation kit. She was very enthusiastic and easy to talk to and I definitely appreciated the atmosphere they created in there
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July 2024 by Fritz Berny J.
I visited Macy's Aventura this week and was satisfied with my experience. A nice lady welcomed me and gave me directions as I was looking for men's Suits. There were colleagues to assist me and make recommendations. The only thing I would suggest to improve is the checkout rapidity, sometimes there is no one at the register to assist you and you may stay there for a while, waiting.
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April 2024 by Robert S.
I went into Macy's to look at their casual jackets and I was pleasantly surprised with the colors, selection and prices. Some of them were really sharp looking and the colors were very vibrant and modern. I tried a few on and I will do a bit more research to see what do I end up with...but let me tell you....this store had some really good options...
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March 2024 by Kristin S.
I stopped in Macy's on Saturday to look for a dress for a wedding. Vivian was so nice and helpful as I was completely lost with what to look for. She was vey professional and attentive and happy to go get me another size to try on. Five star treatment.
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January 2024 by Daren R.
This Macys is located in the Galleria Mall Fort Lauderdale. The store is easily accessible 3 stories by escalator and a Starbucks coffee shop in the vicinity with plenty of seating. The mall and the Macys department store are a beautiful sight but were a real ghost town. Plenty of employees observed in all sections of the store but hard to find customers. But, no crowds here so very easy shopping experience. Will return for sure.
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December 2023 by Kirsten W.
The Galleria Mall used to be great however, they are lacking quality!! They ruined the food court - Unappealing and bad selections. Then Neiman Marcus left - that was a positive draw - Macys is OK - HOWEVER, their departments are lacking in staff and especially the Estee Lauder dept. The last 3 times I have been there, they do not have the items I need - when I try to choose an alternative - they are out of that too!!! Do you want to sell? Bad dept management - and when I do find something to purchase in Macys I have to hunt down a salesperson to ring me up!!! Only saving grace is the Starbucks!!! Management - of the Galleria & Macys - need to step up your game - customers can - and do - go elsewhere
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September 2023 by Majessty
Why are they always canceling appointments? Lol. Ridiculous
