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April 2025 by Gods Child
Jean gave the best service
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February 2025 by Branko Likic
Terrible customer service the worst store ever
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January 2025 by Marisol Martin
Very nice guy Chris helped us right away and solved the problem on a blink of an eye
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October 2024 by Edwin Cordero
Store clerk Chris is very knowledgeable and helpful. Whatever he is being paid is not enough.
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October 2024 by Javier Rivera
Out of 5 store they was the one that have glass protectors
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February 2024 by Javish Aracena
Operating hours are 9:00 to 8:00 p.m. stop by at 5:00 p.m. and the store was completely closed. Waste of time.
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February 2024 by Kool One
Computer system most of the time is down or you unable to use your credit card.
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February 2024 by Paul
Every time I come to the store is never open the lights on. There’s nobody there in the doors locked I don’t get it time says it’s open from 9 to 8. But there’s never anybody here. This is my third time I get the same result where are they going out to lunch all day, it’s not even 1130 yet last time they were gone all day
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January 2024 by Kayla Leon
If you want to be scammed, come here. Think twice if you think you’re getting a good deal from a “nice” manager.Make sure you get a receipt otherwise you might be getting 4 tablets associated to your lines that you don’t know about.
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December 2023 by Renee L.
Do NOT GO TO THIS STORE. The "manager" Shawn scammed and fraudes us. He opened 4 tablet lines on our account and stole tablets under our account. We haven't fully uncovered the full extent of the fraud at this time. The phone he sold us may have been stolen and/or used because it wasn't in the correct packaging nor did it have the stickers on it. He had full access to our personal information. The store has a fort Lauderdale business license but the company was deemed inactive by the state of Florida. I don't even know how they are still listed as a Metro provider. While waiting for the "owner" we witness him and other people doing drugs and drinking in the parking lot while random people were entering and exiting the store while no one was even in it. In addition to fraud there was definitely some other type of illegal activity happening WITHIN the store!!! This completely ruined our Christmas and I'm sick to my stomach.
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November 2023 by Ramona R.
Don't ever go to the Metro PCS store located at 949 West Commercial Blvd. The employee, Sean at this store put two tablets under my account. Resulting in my account to being suspended and an immediate payment due. I called customer service Metro PCS. They did all they could, but said I needed to go back to the store so that Sean could remove the additional tablet that was added. The employee was higher than high on some kind of mind altering substance. Would not listen to me or the customer service agent on the phone. Sean was so high that a customer came into the store to pay his bill. That Sean put it on my account. I still have a tablet associated with my account, that isn't mine. All I did was go into the store to buy a replacement tablet for the tablet I broke. Ended up with my bill being higher than it was before, and with a tablet that's associated with my account that I don't even own. The manager on the phone must be an addict also. Cause she cosigned on what the employee did and wasn't even in the store. Nor did she try to rectify the situation.
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September 2023 by Jeri W H
The young man named Sean or Shawn was very helpful and knowledgeable about my situation. He help me and I am very satisfied. He explained the process to help me understand. His customer care was outstanding. His position should be upgraded to Tech Support Supervisor or Special Trainer for the company!! I can’t say enough about his professionalism and patience in helping me. Top rate employee!
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September 2023 by Francisco Sandoval
I paid 380$ for an galaxy a14 5g and didn't gave a recive of that purshe the guy who working I think he took the rest of the money because he doesn't had change at the time i gonna switch to Verizon anyways just avoid the store
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September 2023 by Theresa Ryan
Very helpful gentleman that helped me out I believe his name was Shawn sells
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August 2023 by Michael Madia
No helpful personal.
