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December 2023 by Wilnide Dumorne
Terrific customer service. Matt was accommodating in explaining the different prices based on unit sizes. He was also extremely patient and took his time to address all of my questions. I would highly recommend this storage company!
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December 2023 by Kerby Liazard
Great experience at the facility. Matthew was very helpful and kind. Also saw him assisting others with enthusiasm. Will definitely recommend to others.
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December 2023 by Carmelle Toussaint
I don’t usually do reviews, but I had a great experience . The gentleman by the name of Matthew was very helpful . Overall great customer service
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December 2023 by Jennifer Dodge
Miche was very helpful with the leasing process. She was patient & kind. If you do business at 812 NW 1st Street ask for her.
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December 2023 by Nae N.
Terrible customer service in the front office! MATT is lazy and needs to be replaced. He makes it very inconvenient to get the help you need! I've heard other customers complaining about him too! Poor work ethics! Bad attitude!
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November 2023 by Antoinette Giuga
Matt helped me when i was in a real pickle and made this experience real smooth for me. He also was courteous, professional, and offered a great $ for 20x10. Thank you Matt
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November 2023 by Sahrai LeCounte
Matt was awesome. He helped us out with a situation not to be said. He was very understanding and was able to give us a solution for our concerns. He also helped change the mood a bit. It was a very hard situation but he made us laugh and his overall mood was just lively. He changed the aura so much. Overall this visit was nice. He was very helpful.
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November 2023 by Katherine Osborne
Matthew assisted me in the office to help me find the correct type of unit I needed for storage and was very personable and helpful in the process of showing me the units and answer all my questions and gave me the best possible price! The unit and facilities were clean and everything was in order. Def recommend going here and ask for Matthew! Thank you :)
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November 2023 by Leadrien White
Michelle was great. Very helpful and knowledgeable when I comes to her job. She covered any question or concerns I had. I truly appreciated her!
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November 2023 by GinaPalmBeach Inc
Matthew is a very professional representative for Extra Space Storage. He was easy to work with and very informative. I would recommend him to anyone who was looking for a storage facility in Fort Lauderdale. Thank you Matthew for all your help!
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August 2023 by Lyrical_JO Benitez
Here at the fort Lauderdale location my friend and I both have a unit here! From the point of interaction they are mostly busy and I see why! they have a good layout of facility, the A/C works and they have plenty of luggage or pushcarts for use! The Store Manager Michelle and store Rep. Laura have both gone above and beyond and took good care and consideration and putting in their best effort in excercising great professional etiquettcy, both very helpful overall! Michelle is great and can handle odd/irregular situations like one I had in a swift and fair manner. I sincerely fully appreciate the good customer service I have been provided by the two personnel at this location, and may they continue to provide the best service they have been delivering to each customer the same way I did.
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August 2023 by Kquwandra Hall
Ms. Laura is so nice, and very professional. She was so knowledgeable about the questions that I asked. Extra space keep up the good work with placing the right people in this highly proficient customer service position….
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August 2023 by Cameron Canton
I had a phenomenal experience working with Matthew!! He was extremely knowledgeable, professional, honest, and courteous. Definitely will recommend him in the future to others seeking storage space.
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July 2023 by Jill Doucette
Juan was great to work with. We were relocating from Denver and came in late on Friday night after a long day of driving. He was helpful and efficient, even after we made several changes to our booking. The facility is clean, safe and worth every penny. Thanks Juan for your help!
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July 2023 by Marilyn Davis
Hi my name is Marilyn, l came into Extra Storage to get a large unit. Juan assisted by showing me 3 available units sizes and he was very professional, knowledgeable and helpful. l was able to get the correct unit for my possessions. I will definitely recommend Extra Storage to friends and family because of the customer sizes and more and plus Extra Storage stays open till late for the tenants that works. Thank you Juan
