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November 2023 by Jason Branski
Worth every penny including the tip. Fast, professional and easy!They went above and beyond for me, my car battery died while trying to pick up the car. They jumped me and I was able to go get it replaced right away. Thanks again!!
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November 2023 by Eliot R.
Sparkling image is great! Lila is the best. She always has a smile on her face and she provides amazing service. She makes it a joy to come get my car washed.VW Jetta
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November 2023 by Raymond V.
36 dollar car wash with the worst customer service from the check in attendant putting cars including mine into the wash line.Not only put cars that came after before me. But damaged my 2019 E class MBPoor job on follow up drying. CAN NOT recommend. NOT WORTH the price
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November 2023 by Marina K.
The brushes were pushed all the way back and my car didn't get washed properly, I brought it up to the guys and they were giving me the run around about sensors and mumbo jumbo, the people who actually dry your car are clueless as well. If you have a monthly pass $40 a month and go to these twice a week its worth it I guess, but I would never in my entire life pay $26.99 for a single wash it's just not worth more than $9..
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October 2023 by Patty
It was my first time visiting Sparkling Image. The customer service provided was exceptional, and I was in and out in less than 20 minutes. My car looks amazing, and I purchased a membership too!!!
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October 2023 by Gabrielle G.
Multiple locations makes sparkling car wash convenient. Their service is OK. Purchased a monthly basic exterior car wash package for $25. It allows you to have one wash per day at any location. The daily wash is worth it because it saves you time & if you go 3x a week it saves you money.
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October 2023 by Joe T.
Ugh, why did I go back. They upsold me on some $70 express wax when all I wanted was a basic wash with wax for $30. The car came out with bug and bird stuff still on the car and windows. Outside windows were never hand washed. Inside windows were half-assed washed with smears. Just terrible service and a terrible wash. Never again
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October 2023 by Bill P.
Just had my car washed earlier today. Thought I would give them another chance. My car was still dirty when it came off the line. Was waiting for them to dry it. Did not happen. Had to do it myself . Horrible car wash and service. Call them directly however no one would call me back that's the reason I left this review .
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October 2023 by Ron A.
I am 69 years old, and I was scammed into a $25.99 car wash I did not want. When I pulled into the car wash and approached the lady taking my service request, I wanted an exterior wash, and the interior vacuumed and windows cleaned. Essentially a basic car wash. Nothing special. The lady started off by quoting a $35.00 something price. It was my first time there. I didn't know if this was normal for this establishment. I said there must be something less. She eventually hit me with $25.99 and said that it would still not remove a couple of tree-dropping spots she noticed. I told her to forget the spots. I am not paying more for the spots to be removed. The overall job was not bad, but for $25.99 (plus tax $27.81), you would expect the bottom inside door panels to be cleaned, but they weren't. I cleaned it myself afterward. It was a fast-talking sale. Not a good-faith sale. I was overcharged. They lost me and my wife as customers.Occurrence Date and Time: Friday, 10.06/23; 5:04 p.m.Employee ID # 28824; Workstation #36;
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September 2023 by Kaylee Ramos
Had a bad experience the first time i came in but Matthew the manager was awesome he welcomed me to come back in and let the crew give her a new wash. Very satisfied with with the customer service
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September 2023 by Linda F.
My first time here and what a disappointment, I'll never go back. I went with the full service.Car still had spots all over it and dash was dusty. I mentioned it to the guy but he acted like the spots wouldn't come off and I was showing him it came off with my hand.
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August 2023 by Brad Tucker
The last time I went was years ago and I remember thinking I shouldn't go back. Today it was an easy right hand turn and I really needed a car wash for the weekend. I bought the $3995 special which I guess included some kind of hand applied wax and a deluxe interior exterior.The entire wash took about 20 minutes, and you could tell it only took about 20 minutes. I spent about a half an hour re-cleaning the interior... Stupid things like a cup holders and the arm rests were missed.I have no idea if they do the actual wax or not, looks like a few other reviews weren't certain either.The bottom line is I will go back to the pump and go at Oakland Park and Dixie highway, to get a better car wash for less money! Those guys are terrific!
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August 2023 by L Bo
Been here a few times in the past with great experiences. Today I paid $60 and they finished my car in 10 minutes! I had to then ask the attendant to finish the job, because he hadn't done everything i had already paid for. Less than 10 minutes later, i was again told my car was ready again. I Told the gentleman at the front. He didn't seem surprised or concerned when i shared the experience.
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August 2023 by Katarina P
I set out to have the inside of my car detailed … wash seats and rugs … I specifically asked if the stain on my seat would come out and the man checking me in said absolutely. I left the car with him and went inside to pay. 2 hours later I come back and the seats are covered in plastic .. the guy checking me out tells me seats are still wet so I leave covers on and drive home. Later that evening I take the plastic cover off and see that the stains are still there … parts of the seat weren’t even washed. I immediately emailed the location with pictures since they were closed and this morning left a message for the manager to call me back. No response! $179 for a basic wash! Don’t waste your time or money!
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August 2023 by Howard Glantz
ZERO STARS!!!Today is the last time I will ever come here. I paid $18.99 for a car wash, where they were supposed to vacuum, do the windows and dry off the car. It didn't happen within the 17 minutes I was there waiting.I was greeted, selected the most inexpensive wash that came with vacuuming, windows, etc. (wheel cleaner and tire shine not included at that price!) By the time I was done paying, my car was pulled out to the farthest lane, and just sat there with the door open. An attendant started wiping down the car behind mine and it was obvious this place is understaffed. I walked out to my car, past several employees, took the vacuum and did it myself, then left. No one asked for my receipt, and the keys were in the center cup holder so I left. I suppose anyone could've taken my car.Their prices are ridiculously high and their service is lousy. But it's the east side of Ft. Lauderdale where there's a lot of people with money and time to wait 30 minutes for their car to be washed.
