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January 2024 by Ed Morel
Poorly trained workers thursday night. Crew doesnt know how to address customers.
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January 2024 by Don Viny
Wanted to buy a new phone.Waited 30 minutes. Employee was not helpful. Did not get a new phone. Might go back to Verizon
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January 2024 by Marsha Mondelus
I came in today trying to get my phone fixed because I couldn’t hear anything at all. As I entered the store a young lady named diamond greeted me so pleasantly and with a smile asking me if I needed any help. I did explain to her what was going on with my phone and it was pretty obvious I needed a new phone and she broke down the price points, storage and which phone was best for me. Diamond was a huge help. If you are deciding to come to T-Mobile today do so and please see Diamond
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January 2024 by MacDonald Williams
Use them every time I am away
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January 2024 by Ahmed Elkady
Rahul store manager and Leon sales Lead here absolute delight to work with and troubleshoot issues I faced with corporate. Would recommend this store to all VERIZON users looking to switch ?
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January 2024 by Carl Speicher
Had a bit of a wait, bit it was alright. Managed to trade in for a new phone, so that's a plus.
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January 2024 by william geddes
Poor customer service....worst experience in 10 years being a T-Mobile customer
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December 2023 by Zoeys Dad
My husband and I decided to change our phone service and upgrade our phones. Daniel Medina, the retail manager gave us exceptional customer service. He took his time transferring everything from our old phones to the new explaining everything, every step of the way. There is no way we could have done what he did in such a short amount of time. We literally felt like we were with a close friend who really cared about our needs. We even decided to change over our internet service to T-Mobile. Everything he did exceeded our expectations. I worked as an trainer for one of the largest cosmetic companies in the world and I would have used this experience with Daniel of how customers should be treated. It's an experience I know I'll never forget. Thank you, Daniel!
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December 2023 by Rudy
Leon is the man. Efficiency and customer service plus awesomeness all in one package.
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December 2023 by Anthony B-P
My husband and I decided to change our phone service and upgrade our phones. Daniel Medina, the retail manager gave us exceptional customer service. He took his time transferring everything from our old phones to the new explaining everything, every step of the way. There is no way we could have done what he did in such a short amount of time. We literally felt like we were with a close friend who really cared about our needs. We even decided to change over our internet service to T-Mobile. Everything he did exceeded our expectations. I worked as an trainer for one of the largest cosmetic companies in the world and I would have used this experience with Daniel of how customers should be treated. It's an experience I know I'll never forget. Thank you, Daniel!
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November 2023 by Molly Cataldo
I had a very good experience purchasing a new phone today. Brandon assisted me and was very kind and patient. He was very knowledgeable and explained all my options to make sure I received just what I needed. Thank you Brandon!
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November 2023 by Victor Lebredo
Bought an IPhone 15 from T-Mobile yesterday, and I had the pleasure to be assisted by T-Mobile employee Brandon! Brandon was very knowledgeable and professional! More companies need employees like Brandon! Great customer service!
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November 2023 by Olga
I’ve been with t-mobile for 8 years, but leaving the company now. The customer service at the locations is nonexistent. We’ve been to two locations trying to solve the problem, no help whatsoever. At this location no one even got to us like we were invisible. Hopefully AT&T treats customers better.
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September 2023 by Deborah Ruoff
Alejandra is amazing. Exceptional customer service! Great experience !
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July 2023 by Olivia C
Anna at this location was my saving grace tonight . I showed up 12 minutes before closing panicked & wondering if my SIM card could ever be turned on after an already stressful visit at Apple. Other t-mobile locations couldn’t help me as I am a sprint legacy account & she found me the magic phone number to activate my SIM as a sprint member and stayed nearby in case I needed any more assistance. Truly the support I needed & I would not have a connected phone tonight if not for her help.
