TD Bank has mixed reviews from customers. Some customers appreciate the staff's efforts, mentioning that employees like Madison, Natalie Gopaul, and Denise are helpful, friendly, and provide good service. One customer even praised the branch for having the best customer service theyโve experienced there and suggested promotions for staff members. However, others express frustration with long wait times, unprofessional behavior such as loud phone conversations, and slow service, especially during busy times. Several customers note that walk-in visits can be challenging due to long lines and delays, and some feel the branch is not as convenient as it used to be, particularly after COVID-19. Despite these issues, the branch is generally liked, with some customers considering it their favorite bank location.
Great service at the counter and the staff wished my husband a happy birthday too ๐
March 2026
Experience was great, staff helped me correct an issue with professionalism and pleasantness.
January 2026
Valentina Amaya relationship banker NMLS ID # 2347635 gave amazing service and details for my visit I felt very welcomed she open my account and even help le get prequalified for a secure credit card to fix my credit card. Thanks again god bless ๐ฏ๐๐พ