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July 2023 by Gina Gagliardi
Friendly service and quick in and out for shipping FedEx packages
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August 2022 by Promising charley
Easy shipping and friendly, helpful customer service!
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April 2022 by joseph stranner
Loses people mail. Workers don’t have a clue what’s going on and it’s unorganized
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March 2022 by Shawn S. S.
They are fairly fast but can mess up an order by not being careful to read. Also messy everywhere
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March 2022 by MING JUWAN
Horrible Customer Service.... Very Unprofessional and Extremely Unorganized!!!! Do not rent here!!!
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February 2022 by Allen Polka
I don't know what is going on. Hours show till 5:30pm, but keep coming by shortly after 5pm and it is closed. Very frustrating.
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October 2021 by Melissa Ross
Hey! Thanks for updating your hours online and letting us know you close on Saturdays. Nice waste of time :)
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September 2021 by Alexander Y.
Easy remote setup, no 3 months minimum, responsive staff, accept all packages. Service as it should be, nicely done. Thank you!
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April 2021 by Good G.
Super Friendly Staff but they NEVER let you know that you have packages. Every other private mailbox center will put a notice in your PO Box / or an Email to let you know that a package has arrived. Sure if I've ordered something for Amazon it's easy for me to know there's something there. But when I'm constantly sent packages from outside sources. I go check the PO Box nothing is there. Then I have to go find the tracking number, travel back to the mail center and ask for my packages. Client sent a unexpected Christmas gift I checked the PO Box before and after Christmas. Then January 5 because my client didn't get an acknowledgment of a gift. Client asked me did you get our gift? Nope!! So they sent the tracking number!! It had been there 10 days! No notice given! I've asked very nicely 3 times to put a note in my box or email me .... Nope!
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March 2021 by Ming J.
Horrible customer service... The owner Joe is a total a****** and before he came to work in the store it was great! Now it's unorganized and terrible customer service. I'm over it and over his racist attitude, words and manners. I've been with the mailbox center over 3 years... I will be canceling and finding another mailbox!
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March 2021 by Bailey J
Since new ownership this place went down hill. The new owners are disorganized and the place is cluttered..Ive had packages delivered that they've lost because of there disorder. I've had a mail box at this location for yearsf. The old staff and owners were wonderful and I never questioned if I was getting my mail. Now I may have to find a new location and address because of my missing mail.
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February 2021 by Pilar Irure
Terrible service, i paid 85 dlls for a package delivery that after a month has not been delivered the answer received by Joe Hedleston (how said to be the owner of this location was that he can not track all packages. The collection of the payment to my credit card that was done on time. I asked my money and packed refund and the answer was that they can not refund it.
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November 2020 by Kate Priest
Since change of ownership, this place has changed ... and not in a good way. New owners rude and testy attitude on 3 separate visits. Also store is over cluttered with greeting cards and boxes. Not a friendly or spacious change..
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September 2020 by Deanna R.
Not a review, just a heads up. The hours posted for Saturdays are not accurate. I drove here and it is closed on Saturdays due to covid. Regular hours Monday through Friday.
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July 2020 by Delaney Evans
They worked with me to help me get my box to the perfect weight to maximize weight verses price mailing stuff home across country!! Never had a mail place give me that time of day! They were so so helpful and honestly saved me over $50 I’m sure!! So nice to have people that you can trust and want to help you rather than just be a mail place trying to make money. Huge thank you you can’t suggest this place more!!!!!
