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March 2024 by Valerie Wicinski
Beautiful pool!
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March 2024 by Pavel Zaro
I have to say...I was highly skeptical about this place due to the bad reviews. I even tried to switch hotels, but my package company made it too complicated to do so. I didn't have a choice but to stay. The property was clean and great. Our room was very clean. The staff was very helpful and professional. I didn't use the pool, but it looked clean. My only complaint is that at one instance, the magnetic card key wasn't working, but the staff worked diligently to solve the issue. Overall, it a good place to stay.
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March 2024 by thewing stopbahamas
Deangelo Deangelo Deangelo!! This was a necessary review because of the staff member and another named Michelle who’s made each and EVERY nights stay thee BEST! I’ve stayed at The Westin on numerous occasions but when checked in on this gentleman’s shift I truly understand what real hotel hospitality should look like. When My room was without internet or desired hot water I was replaced into another with an apology and bath robes, sometimes a bottle of bubbly or complimentary breakfast for two. When I offered to tip it was rejected and his response made Me even more eager to highlight his service to a small fry like myself. He says it’s his job to make My stay as comfortable and memorable as possible for every positive reason. Guys, job well done wan and every time.. Thank You!!
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March 2024 by Tara Pelletier
Not what we were expecting. Disappointed.Bad customer serviceFood overpriced for what they offerHot tub very
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March 2024 by Ariel
Definitely not what I thought it would be and there is a drop of blood on my pillow that I didn’t leave. Room is super small and supposed to be the deluxe room. Def not work the price.
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March 2024 by Ryan Whedon
Based on the reviews, I was a bit worried what I was going to find when I got to this hotel. I got a nice little upgrade, the room while a bit dated- was clean and provided a comfortable nights sleep. Free parking was a nice addition.Breakfast in the morning was good, server never came over for a beverage until I was picking up to leave. Housekeeping even made eye contact and was very nice to me every time I saw them.I’d return!
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March 2024 by Kathy McNeely-Johnson
This place could be great. However when u must rearrange furniture, had a migraine from the scent in the lobby (orchards) your "city view" consists of a cell site on the roof, i95, nt trashmore and what may be the last house trailer park in ft. Lauderdale ( (maybe it is a historic site),There are no plugs on one side of bed and 6 on the other it's a problem with cpaps and phone charging. Neither reading light worked eitherThere was water flow and cold water during a shower (which may be thE weirdest I have ever seen with one head immediately above an identical head, and it is not a 2 person set up. To wrap it all up in a bow, I picked the place for the pool, and it closed at dusk, so I could not use it due to my appointments.
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March 2024 by Carole Sceppa
Hotel was in a great location. Pool was very nice. The room we stayed in was right beside the elevator. We heard the elevator all night long. The view outside our window was a row of air conditioning units. The bathroom had a shutter that opened from the room directly into the bathroom which afforded no privacy. I would suggest being selective about which rooms you stay in.
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March 2024 by Jessica Skinner
Don’t skip dinner. You’ll be served by a Brazilian man named Arie, or Ary. Erie? Anyway, he takes beautiful care of you and remembers everything you like and don’t. He made our trip so wonderful. Tip everyone well. So much gratitude from Canada!Rooms: I got extra water when they knew I needed it. My room was fresh everyday. The cleaning staff was also so sweet.Safety: There was a short fire alarm and the staff were very kind to explain details and it was over quickly.Food & drinks: Eat the pasta, the pork belly sliders, and definitely the flan!
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March 2024 by Lilly Ting
Nice hotel, clean room, great pool. Lots of new staff that didn't have the answer and had to check with someone before they could give you an answer.
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March 2024 by Rachel Mendez
I left a pair of $600 Bose headphones on the desk in the room and called immediately from airport. I couldn't get anyone from the front desk to answer after 10-15 attempts. Called again once I landed and they claimed not to have them.We were super disappointed with hotel. We assumed for the price ($400 night) it was one of the nicer hotels however it leaves so much to be desired. Spa service and amenities were sub par. No idea how this hotel and spa have top rated reviews. The rooms were SO loud. There were several conventions going on and the noise didn't stop until 4am. Had a terrible view of the roof and HVAC units. I'm aware that I sound like I'm complaining but seriously can't think of one good thing to say about this stay. Actually, the pillows were awesome LOL but that's about it.
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February 2024 by Melissa Hunstiger
If I could give this hotel a zero I would. We had a day of travel prior to arriving at the hotel. We got up to our room and discovered our toilet didn't work. We called the front desk and someone was quickly at our door to fix it. We left him in the room to fix toilet and went to dinner. After a couple of hours we returned to our room to find the toilet still not working. No one called to notify us or tell us what the plan would be. My wife went down to the front desk and was told they only had 1 available room left and transfered us to that room. The toilet worked but it was right next to the elevator and was very loud. The fridge also leaked which we discovered when slipping on the puddle in the middle of the night. Called for room service the next morning and every item I wanted to order they said they were out of. For $400 a night I expect WAY more than what we experienced in that short time frame. Also it's $50 a day to park your car there.Rooms: Toilet didn't work and fridge leaked. Room was loud next to elevatorSafety: Slipped on water from leaky fridge in middle of night
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February 2024 by M S
Honestly, read many low quality reviews and had some concerns, but none of those were my reality. Stayed here 3 days, 6th floor. Room 626. Room was clean. Bathroom was clean. Cleaning service was on point every day. Hotel lobby was spacious and always available for our small group meetings. Hotel staff was very nice.Most surprising was the food at the bar/lobby bistro. No room service, but you order at the bar. Food was hot and fresh and actually really well done. I had the Mahi Fish sandwich and it was great for what it was. Other likes the food as well. Local IPAs were really good.
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February 2024 by Bruh Random
The entire hotel was dirty and was completely packed with people. The room had lights that were broken and the Air conditioning vent wasn't even screwed in. They charged over 1000$ for 3 nights and didn't clean the place and had broken furniture. We were promised by our airline Delta, that we would get another Westin that, was by the beach but instead we got this one where it was over 30 minutes from the nearest beach. Reception wasn't helpful either and just expected us to figure everything out. I don't recommend this place, be careful when booking a Westin in Fort Lauderdale.
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February 2024 by Allicia Beadle-Lee
Nothing spectacular about the room. No refrigerator. The bed was comfy. But overall, no complaints. Good place to stay if traveling.
