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March 2024 by Irene K Paitakes
Brian, the store Manager is AMAZING!!! He came up with a solution for me versus how easy it would have been just to say No. Lucky to have him leading this store!
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March 2024 by Debra Malmazada
I use #0530 ups store every time I’m in Florida! Omg, the best service and nice humans! Fed ex is awful and overpriced. I will only give Ups my money. Customers have a choice. Thank you UPS for caring about us.
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February 2024 by Dylan Manna
The best experience I've had at a shop in a long while. I needed an I-9 verified because of an out of state hiring. Having been to several financial institutes previous to my visit to the UPS Store on Federal and Sunrise, I was expecting very little. To my surprise, Brian the Manager, heard me asking one of his employees for the help I needed. He smiled and explained that he could and would with the proper paperwork and we scheduled a time for the following day. When I arrived the next morning, paperwork in hand, he remembered me and quickly took care of everything in record time. I definitely recommend this UPS store. Ask for Brian by name!
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February 2024 by Eugene Crovetti
Horrible experience. Don’t like being lied to. Were told they hey take off packing charges. 5.00. Did not do it when we got receipt. Wanted to put in original box but were told because he had put tape on the box from ups that he had to charge us for the box 12.00. Sounded like a scam. I am sure that box could have been reused. Very unaccommodating and not explaining costs well.
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February 2024 by Thomas F. Hospod
Usually a good experience, but they say they're open until 3pm on Sundays and I just went at 2:15 and they were closed / locked up! Another customer left a note on the door before I got there, so I'm not the only one who was inconvenienced. Very frustrating.
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February 2024 by Andrew Krauch
I ship tons of stuff out through pack and ship stores all over and at most it's never cost me more than 12$ to do packing through the stores. $8 for a 6 by 6 box is outrageous. This store is an absolute rip. I don't usually leave reviews this bad.
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January 2024 by Craig Schnoor
Best UPS Store experience so far of all the stores I have been to. I recommend this store for any packing and shipping!
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December 2023 by Kirk Hallowell
This place is one of those ones where the owner is so disastrous ly greedy that she's going to try to add $5 to print at all. Anything one page or 10 to doesn't matter. You have to pay a $5 flat fee before all of it. Do this town a favor and call this UPS out because none of the other UPS stores do this accept the ones with the greedy greedy owners. And greed like this is what is running our whole country. Hey, people like this are the same people that try to charge poor people extra to get food. The extra surcharge so they have to give their young child one less piece of meat or something, right? Yeah, is it good?
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December 2023 by Simone Almeida
The employee which attended was not aware of his was doing.He send to me a fax which was supposed to be send to my doctor's father.If you don't want to work give your spot to somebody else.
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December 2023 by Maurizio Ricci
11.29.23 the guy refuses a package to return to Temu alleging silly rules: he said “you need a barcode for every item” , “you need a hard box that fit the two items” (different shape and volume), finally he tried to sell me an empty box at 20 bucks. I left, went to the UPS on US1 in Pompano Beach, they accepted and processed the packages in ten seconds. Why the guy in Fort Lauderdale acted that way? Hard to understand.
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December 2023 by Chameleon 99
This UPS location steals boxes & auctions them off I have proofBox sent had military ID and UPS has thieves at other locations
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October 2023 by Ben M (Gus)
Had an appointment for notary service. Notary wasn't even there. Said we could wait 30 mins and maybe he'd show up.Screw you for wasting time.
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October 2023 by Claudia T Poissant
This store as well as your employees restores my faith in business!! The Manager Brian, goes beyond the customer’s expectations! Wilson, your Notary has the best customer service skills! Gabriel, Michael, UPS please recognize this location!! Store 0530I own an S-corp, I used FedEx .. No more!!The customer service experience and knowing that the people at this location go beyond the call of duty to satisfy each and every customer! Please recognize this location for outstanding performance!
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July 2023 by Akash Doshi
Would not recommend. Needed 2 sheets of paper printed. They couldn't print one of them properly after trying for 15 minutes
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June 2023 by Randall F.
Called this store last week and said I needed to print label before returning product. I was told no worries we will print at no charge so I arrived and all went smoothly. I just moved to area so ordering a lot of products for home and don't like having to return products. Unfortunately a week later I need to return product and label needed be printed, The Rude Lady charged me $3.52 and I explained I was not charged last week etc. I know policy's change but don't treat your customers like that! She should have explained that could not print for free ahead of time and I could have printed somewhere else and sprung this on me when she already had package. We all know she should have waived fee and let me know I would be charged next time otherwise I could have came back with printed return label. Lady is nasty even the way she says have a nice day with an attitude which will get you 1 star.
