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August 2025 by GAP
I have never had an issue with this store location on Andrew's avenue near Cypress Creek. The staff have always been courteous to me. I often wonder when people give poor ratings if they ever think that they are dealing with a real person who might be going through some bad times? Everyone in today's world expects everybody else to be perfect. Some people forget that when they're pointing a finger at someone else that they have three pointing back at themselves. I always try to find what my part was in that situation whether it's good or bad.
However, as other customers have said this location has always been clean, inviting and welcoming. Only one time did I have to purchase a box to ship my item back which was unexpected. I'm not sure if that was legit or just a sales pitch. However it was only a few bucks. Other times I walk in with a QR code, it's scanned and taken off my hands. Even when I don't have the tape to close a package or a box, the staff are always willing to do that for me. So again although it's in a busy place I have never had an issue with any of their staff. And I do return quite a bit of stuff from Amazon, Overstock in bed bath & beyond.
I want to thank the staff for their professionalism and courtesy. Keep up the good work.
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July 2025 by w204 Racing
Manager was very patient and assisted with packing items properly and efficiently
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June 2025 by Alex Channing
This is a great resource! They are very professional and are very helpful with receiving and shipping packages. Well run. Nice staff. Well managed.
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June 2025 by Zxums
very nice and patient
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June 2025 by Michael Taylor
Unhelpful. This UPS location wants to charge you to print a shipping label. Go somewhere else.
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June 2025 by Andre Jacobovitz
If you are look for a place the people are kind and have a great customer service, I really recommend this one.
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June 2025 by Ricardo Lugo
This UPS in spite of being very busy every single day. Gave me the best customer service and I always go out of my way to use this location since the employees are always so professional and efficient.
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June 2025 by tevvy rabinowitz
The lady at the front was very kind and they work quick. Would definitely recommend coming to this store.
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May 2025 by Janet Howard
The employees are kind, helpful and always efficient. In and out very quickly each time. Happy Customer.
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May 2025 by Ivan Garcia
Mike at this store is a nice guy who helped me with my international shipment.
Thanks for the help ❤️
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March 2025 by Torey Singletary
In and out with a receipt within 3 minutes. Nothing to complain about here.
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November 2024 by Melissa James-Michel
The attendant was friendly helpful and got me in and out quickly. Great service!
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October 2024 by Black LLama
My name is George S. I went to this store. and the clerk, messed up my return address and the receiver address as well. I spoked to the manager at this facility, he changed the address of the receiver. Package now lost in limbo. tracking number dosen't show the ups customer service where the item is at. I will have to refund the buyer, and sadly my vintage music equipment more than likely is lost forever. Double check your package address and yours as a sender. Be warned...
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October 2024 by Casandra Bradac
This store is great ! The ease of service and helpful employees make for an easy return. Good job guys!!
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September 2024 by Augusto Orozco
This place is wonderful, personal are some nice,
