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March 2024 by Fred Davis
Dumb idiots they delivered too a locker. I have no locker/monkeys
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March 2024 by Lynn Jaimes
Larry Osborne literally needs some training on treating customers and being a professional. I will be filing a complaint against this post office for his treatment and lack of professionalism. DO BETTER
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March 2024 by Alina Borrero
This place is so ghetto.Its so pitifully that I was there for 2 hours and got nothing done.Why, because they don't care and the employees are ghetto.The passport office was supposed to open at 10, guess what it opened at 10 to 11.Finally spoke with the 100 year old attending person asked for her supervisors number and she gave me a fake number.She didn't think I was going to call right then and call her out on it.I waited to speak with a supervisorwho basically looked at me like she didn't understand English.I should have told her to fix her wig.
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February 2024 by Cyana Harris
these people are stupid they take forever are lazy and dont ship out your packages because you used their tape and then they make you buy tape.
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February 2024 by Vladimir
This is the second time in a row they are canceling passport application appointments without any notice. They'll just waste your time
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February 2024 by Jasmine Robinson
I do not understand why they can't deliver my mail ? to my home. These mail carriers are so lazy and if a temporary agent is working they won't deliver the mail cause they can't open a community box. The employees are so rude when you call this location
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February 2024 by Taylor Crawford
It’s about the mail delivery people for me. They deliver Packages to the wrong buildings downtown all the time. If you. A read the proper address on the packages, how are you delivering mail?!
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February 2024 by James Smith
Is this place even open?
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January 2024 by Tori Muilenburg
Authalee has terrible customer service. No help when it was needed. TERRIBLE!
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December 2023 by Ivan Diachenko
USPS has to learn how to do business better for sure, but people here are great! Virginia is a sweetheart.
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December 2023 by Alex D
The staff is never helpful they act like it’s a privilege that customers can speak to them. My card was approved only for the middle aged african american woman with the blue XL long nails to tell me it wasn’t. Checking my bank in-front of her. I indeed had a pending amount taken out which was over 1000 money order. I called my bank in the parking lot and was told that an amount was charged and pending. Went back with banker on the phone and Spoke to another employee middle aged Latin woman with the short boy cut simply to check the system to see if the transaction was processed. Not an inch was moved to help resolve. I was simply told nothing printed and that is that. Why is a government office having specious activities happening. Why is the customer service at a government office feel like the part of town you don’t wear your good jewelry out. Why do I feel like your workers are going to beat me up every time I walk in that building.
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December 2023 by Shelley
0 stars. This place is the most unprofessional place you can get. I had a confirmed passport appointment and the person who does passports didn’t even bother to show up. They said she was at lunch at 2:30 and to come back at 3:00. Came back at 3:00 and they had no clue of she was coming back. Do not ever make a passport appointment. They don’t even keep up their stock of envelopes.
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September 2023 by Lizbet Perez
I had my passport appointment at 1:00pm recently. There were two rows, one for a passport and the other normal. Normally there were many people. But two women were serving. The woman who served me did a good job and was very kind. She served me before 1 pm. The usps is clean and everything is in order. Thank you .
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September 2023 by Vaida Picker
The worst. USPS is in general the worst service, especially in South Florida. I got an amazon package unfortunately mailed through them, they couldn’t leave the box in a specially designed parcel boxes for larger packages claiming the package was oversized (it’s not). I requested redelivery, 4 days later not redelivered, still pending. I work in the middle of the week so I came to the post office on Saturday at 11 am to pickup (said on the pink slip it’s open 10am-2pm on Sat) - it’s closed lol WHAT A JOKE THIS PLACE IS HAHAHAA glad they invested in a useless tech instead of into better employees.
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July 2023 by Maria Cristina Longo
RED FLAG for Passport applications (Infants). I scheduled the appointment available at that facility at 11.30 am. On their website apparently they disclose that it is possible to have passport photo taken there. And, having to do it for my baby, I opted for that. Unfortunately, when I arrived about 15 minutes in advance (as they recommend) the associate (Sharon) told me, without empathy or apologies that they don't take pictures of Infants because it is very hard to have them keep their head firm against the wall. I told her that they don't mention this on their website!(I guess it is something they just do). So she pushed me to go to the closest Walgreens. It was the hottest time of the day. We had to experience the summer heat, the line at the Walgreens to get back there and....the associate (when it was finally our turn) decided to assist first other 3 people that had to send packages, even though the colleague was available to take care of them. Always without apologizing for the wait. NOW YOU KNOW IT: if you have no options and have to go there for your baby's passport, make sure you get your photos somewhere else!!!
