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January 2024 by Norman Greer
I would give less stars if possible. I had an appointment scheduled 1 week in advance since I work through the week and had to do it on a Saturday. I arrived 15 minutes early and the lady at the counter couldn't find my appointment. She said I would have to wait and there were several people ahead of me. I asked how long? She just shrugged her shoulders. I said over 2 hours? She said probably. I told her I will take my business elsewhere. The last time I used this same place they messed up taking photos of my eyes with my contact lenses out. Then on top of that they gave the eye doctor another persons eye photos. The Dr was so embarrassed because when she looked in my eyes with the machine. She said the pictures look strange. Then she noticed it wasn't my photos they took. OMG!!! I should've known not to go back again. The only reason I did was because they were close by and I thought I would give them another chance. My mistake! But never again!!! Just scheduled with another place that I used before and will be staying with them from now on!
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January 2024 by Mike Mastronunzio
This was our first visit to Visionworks. We felt immediately comfortable and received great and fun service from Caroline and Leslie. They clearly explained everything and my wife and I placed our orders that day. This will now be our new vision center. They have good pricing too!
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January 2024 by Norman G.
I would give less stars if possible. I had an appointment scheduled 1 week in advance since I work through the week and had to do it on a Saturday. I arrived 15 minutes early and the lady at the counter couldn't find my appointment. She said I would have to wait and there were several people ahead of me. I asked how long? She just shrugged her shoulders. I said over 2 hours? She said probably. I told her I will take my business elsewhere. The last time I used this same place they messed up taking photos of my eyes with my contact lenses out. Then on top of that they gave the eye doctor another persons eye photos. The Dr was so embarrassed because when she looked in my eyes with the machine. She said the pictures look strange. Then she noticed it wasn't my photos they took. OMG!!! I should've known not to go back again. The only reason I did was because they were close by and I thought I would give them another chance. My mistake! But never again!!! Just scheduled with another place that I used before and will be staying with them from now on!
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January 2024 by Thomas Vitanza (TV)
Great selection, comfortable setting. Jason Wichert was the main reason we decided to go with Visionworks, and we researched many optical companies and options. He was extremely patient with my entire annoying family, especially our children (and me), and responded to every question we had. We had two that never worn glasses before and my wife has always worn glasses, and Jason knew exactly how to work with all of us.He walked us through the options and insurance, and gave great advice. We received our glasses and are very happy with the entire experience. Jason is a huge asset to your company. We'll be back, and will also be referring anyone to Visionworks and to Jason.
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January 2024 by patsy harriott
Great team, excellent customer service, great job all the way. Ty.
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January 2024 by marcos cruz
Dr. Butchey was professional and informative with all my questions, the floor manager Jasón was very attentive and knowledgeable, definitely I will recommend the store to friends and family!!!!
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December 2023 by Matt Ville (itsmattnow)
I’ve been going to this particular VisionWorks for about 3 years now for my eye exams and my glasses and I always enjoy the experience. I just got my most recent pair about two days ago. The staff is amazing, Dr. Is so pleasant and she is always clear about the status of your vision. It’s never too busy and my favorite of my last trip there was a staff member who enjoys Christmas music as much as I do lol. She knows who she is, I would recommend this place to anyone looking for a great experience to get their next pair of glasses. The manager is super cool as well. I am always honest about all my reviews I literally cannot think of a negative experience I’ve had here and I will be back soon either for a cleaning or another pair of glasses
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December 2023 by johnny h
Leslie really went out of her way to take care of me, she must have pulled out a 100 glasses until I found the right one, if anyone is as picky like me you might want to choose Leslie as your assistant
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December 2023 by Luis Manuel Santos Bejarán
Amazing service!!
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December 2023 by Rick K
Fast, efficient, professional and economical
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December 2023 by Sara L Rivera
My wife and I had a wonderful experience! We highly recommend this location! From our eye exam, to picking out glasses. We are very satisfied and happy with our new glasses, love them!?? We were pleased with the over all service we were giving. Dr Butchey is caring and takes the time to explain and answer all your questions, concerns and needs. And Caroline was a pleasure, she is very knowledgeable, professional, kind and funny. She made us feel very welcomed and took the time to explain in detailed our costs. She went above and beyond to help us find the perfect fit of glasses for us and affordable too. Customer service was outstanding! We can’t wait to go back again for another pair! ☺️
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December 2023 by Mark Schwartz
Outstanding service from beginning to end!
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November 2023 by Jessica Schoonover
If I could give more stars, I would. Customer service is a 20/10 here! Caroline and Leslie were so sweet, helpful, and also hilarious! Caroline really took the time to explain my insurance coverage and the price breakdown and savings on the glasses for me. Would definitely recommend this location :)
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November 2023 by Billy Lagudi
EXCELLENT PLACE. EXCELLENT STAFF EXCELLENT DR
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October 2023 by Michael Tronn
Excellent staff, nice frames, good return policy.