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March 2024 by Elaine S.
This Winn Dixie is located close to the beach. There are lots of seasonal & beachy stuff available. The store is clean. The variety of food items are not as plentiful as Publix but not bad for the most part. The BOGO's are worth the trip- for sure. The checkout lines can be long & that's annoying. However, most of the time they are ok. The workers are very nice & usually pack for you. Sometimes not. It depends on when you decide to shop.
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January 2024 by Robert P.
Horrible long lines everyday , slow cashiers who look miserable . They have only two registers open at all times . They use the service counter as a check out with long lines there. Please do the town a service and open as a publix
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December 2023 by Christine F.
I only run in here when I need a few items and don't want to drive to Publix. Many times, the items are not there or the dates are very close to expiration, you have to check every date in this store. The check outs are always crowded with maybe one cashier working, so always a wait even if you have one or two items. The sale items in the brochure are not in the store or not marked, you need a copy of the brochure when checking out so you can argue for the price. Last year and now this year, not one Christmas decoration, not a wreath, lights, nothing. Just one very large Chanukah light set up when you enter. No complaint about having it, it is very nice, but not one Christmas decoration anywhere -- Really??
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September 2023 by Roger L.
Beware of the pasta at this location. It is infested with beetles. Over a year ago you could see them inside the boxes. I took a box to the manager and he stated they knew about it and had already taken measures to combat the problem, yet it was still on the shelf. I should not have let this stand at that time. I went a long time not buying it there. I recently bought some thinking the problem would long have been resolved. It isn't. I am reporting this to the health department this time. Edit: I was in the store on 10/9/23 for other purchases. I found one of the beetles crawling on the shelf at the pasta section . See the picture.
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August 2023 by Lena J.
At this Winn-Dixie, I had this one cashier named Samentha. She was so kind, professional and complimented me. I was confused about the coupons and she helped me understand them. Thank you! This is my favorite Win-Dixie!
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July 2023 by Fredric B.
Never again!! I recently moved to the Galt area and began shopping at WD after shopping at Publix in my old neighborhood. WD is the only store anywhere near where I live now. Never again. Today I left my cart for a minute (literally) to pick up my last few items, then couldn't find it again. Spent five minutes looking for it with no help. Found out that their policy is to remove unattended carts. They returned the cart to me but half the (unperishable) items had been removed so I had to start over. It will be worth it to drive to Publix for higher prices and better service.
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May 2023 by J R.
the customer service employees have an attitue and and angry they are working. Michele the cashier is the worst most unfriendly along with many other employees. they need a better gourmet market to replace this outdated zombie store. The Only good thing is the store is clean.
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March 2023 by Van V.
This Winn Dixie is an absolute disgrace. Deli is a disaster with rude and ignoring associates. Tasks are more important than customers, Bread is never fresh. most times very hard, store is not clean, cashiers are not friendly...what's up with all this. I blame management and lack of proper supervision and trainig, they survive as the only store in area.
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February 2023 by Ken B.
Customer service provided by stock person Ken was outstanding. He greeted me and asked if I needed help finding anything.
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February 2023 by John M.
10 am 2 registers open 25 people in line Terrible service Store near Galt in Ft. Lauderdale
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February 2023 by Ron A.
I once in a while shop at your 3800 N Ocean Blvd Store and I must say your cashiers are the rudest cashiers I've ever experienced. I must of shopped there 30 times I the last year and I can say all my experiences with check out have been negative. I do most of my shopping at Publix and I must say every time I shop there from the minute I walk in the door until I check out everyone seems to value my business and have been friendly. My wife decided we need to stick with Publix, she said we will no longer shop where we are not valued as a customer.
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January 2023 by Craig W.
Went for a weekend special, fri,sat,sun deals. 6.99 for canned crab. Got to Victoria park around 10:30, no crab come back tomorrow, went to galt store, no crab. Bait and switch.... Seems to be their new way of business. Every time I shop Winn Dixie there is a problem with there sale items.DONE.Fresh market, Aldi,Whole Foods, many options, done with Winn Dixie. Poor management, dirty stores, zero customer service! Way to go!
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December 2022 by Kevin J.
Requesting a manager's assistance? Want to use a store advertised 50% OFF, or 75% OFF holiday markdown which perhaps has never been keyed into the computer but requires a "manual" override to ring up the new sale price? Be warned! Your 2 minute request may take an extra 20+ minutes because of either poorly trained, or apathetic personnel behind the registers and a manager behind the service counter that is only capable of cashing a paycheck, not tending to customers' requests. I used to enjoy the local supermarket service at this Winn-Dixie location. of course the rank and file employees (clerks, stockers, etc.) are 95% competent and diligent, hard working individuals who deserve our admiration. Now unfortunately, the management is not today, in my opinion, at all conscientious or customer centric. Employees who either aren't trained to accept a simple clearance discount at the register, or could not care enough to bother learning, should never have been promoted to a manager! It is a shame that this once-great market is no longer really worth my time, unless I have a lot of time to waste, which I really shouldn't any longer after all they put me through that night in the store when I was accused of shoplifting and illegally detained. After I finally let the manager know that I was not too happy with being held up over such price discrepancy matters every time I'm in the store, her lack of valid responses to alleviate the situation, accepting no responsibility whatsoever for any of their possible accounting mistakes, really irked me more than the $15.00 in overcharges on my latest receipt. I could have accepted a difference of opinion, except that it felt like Ozy, the acting store manager at the time, had turned everything I said back on me and started to fault me for buying things off the wrong shelf. She claimed that I was getting charged correctly, and that I must not understand how her store operates because I did not work there and she did. I cannot accept that ridiculous explanation, because the package in question before my very eyes and hers, had been marked down from 9.99 each to 2.50 each. The orange sticker was pretty plain as day, and was in no way a labeling error as the acting clerk manager, Ozy, continued to pretend. Fed up once and for all with being labeled as a cheapass or a crook, I subsequently left the store and sent my complaint in to SE Grocery's corporate office.I am pretty convinced they do not even value my future business. I am currently waiting for the response from corporate, during which time I shall probably never set foot in the store again, but will have to drive the extra distance to use Publix and Target instead (like 90% of most everyone else from around here already seems to do, anyway).
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December 2022 by Glenn S.
Ok, so again Winn Dixie advertises (Whole Beef Tenderloin) for $7.99lb. Sale started today Dec 29. I drive there at 11am and don't see any in the cooler. I ask the butcher and he said they're out of them with a stutter. I ask him, are you out already or they never came in? He said, they'll be here tomorrow! This place is notorious for false advertising. They place an ad in their flyer which they never had intention on selling. They know that a beef tenderloin at $7.99lb is extremely cheap so it will drive customers to their store and if they don't have the tenderloin in stock, then they are hoping customers will shop for other items. Scam! Same thing happened last week when they advertised tenderloin for $8.99lb. they never had them in the store!
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December 2022 by Jerri S.
Very clean! But pricey. Kudos out to man in front of us who allowed us to use his WinnDixie card to obtain sale prices. There still are good people
