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December 2023 by Dwayne Moss
Great customer service. Thanks Clayton for helping pick out my new recliner.
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August 2023 by Laraway SS
A very pleasant experience! Had what I was looking for in stock. Promptly got everything processed and completed. Promptly loaded it and professionally advised on the unloading process as well as the care and maintenance of my purchase. Very prompt, Smooth and easy transaction. ⭐️⭐️⭐️⭐️⭐️
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August 2023 by Vince Combs
Best store in Polk county, just excellent service every time I go.
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June 2023 by Maria Castillo
Very helpful and with the details of the appliance I got. They were awesome
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March 2023 by William Stephens
We are very pleased with the knowledgeable staff and our purchase experience we look forward to getting more from our new home furnishing store in Fort Meade. Thank you all.
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January 2023 by Vanessa (Ladycowhauler)
The Badcock in Fort Meade, FL is amazing. The owner, I believe his name is Clayton, is absolutely amazing. He helped make my purchase of a new refrigerator so easy. Very informative and even helped me load and strap it down in my truck. Best customer service I’ve had in a very long time.
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January 2023 by Oswald Tickle
Badcock sales people go completely out of their way to help when I'm purchasing I recommend 10 stars if I could for excellent service thank you very much
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December 2022 by Bonnie Henderson
The Babcock Fort Meade is awesome. They are always super nice and friendly.
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November 2022 by Samuel Lane
I have been purchasing products from this local store for 22 years now. In July I purchased a 55 in. LG TV, and I also purchased the extended warranty and the product protection plan. I noticed the picture was different from my TV in my bedroom. I though it might be because the different size. But my son noticed that 2/3rd of the screen the colors were off. I called Babcock, the girl said they don't repair electronics and gave me a number to call the manufacturer. I went through the process of adjusting the settings and the picture was the same. The lady said that the TV was OK. I took the TV back to Babcock so they could see it themselves. They said that they don't see anything wrong. I had to point out the area were the color faded out. They said that they will contact the manufacturer. It's been over 2 weeks and I went to the store yesterday to see what was going on. They couldn't tell me anything so I told them I was going to Mulberry and see if they could tell me anything. The Manager Clayton Frazier told me if I go to Corporate office I will be arrested and go to jail and if I don't leave he will call the law. So if you have anything from them and have problems, good luck getting it taken care of. This store does not stand behind what they sell you, or care about their customers.
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November 2022 by Byron B
BUYER BEWARE:bought a recliner, Badcocks repair man said it was a manufacturer defect, I even bought the extended warranty. opened up a $5,000 line of credit as I was intending to remodel our kitchen and use Badcock appliances from this location. The chair broke literally the first day in our home. We called it in quickly and reported it- they are saying they will repair it, but not swap the chair with a new chair? why? I didn’t buy a defective chair. I bought a functional chair but received a defective chair. i don’t want a repaired, defective chair.after waiting on hold for 20 minutes, lady tells me I have to call corporate. but she fave me the automated payment number. I had to personally look up corporates number. Now i’ll just deal with corporate. Your Local badcock will not be helpful when you need them.Now a cheap $800 chair, that I have already paid off mostly, will cost them over $5,000 in future business I was already approved to give them. I thank god this has become a cheap lesson for me and an expensive one for them. I’ll be closing out my account with them.
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October 2022 by Vanessa Searcy Cullifer
The Badcock in Fort Meade, FL is amazing. The owner, I believe his name is Clayton, is absolutely amazing. He helped make my purchase of a new refrigerator so easy. Very informative and even helped me load and strap it down in my truck. Best customer service I’ve had in a very long time.
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October 2022 by Leah Pizana
Estrella is polite professional kind courteous and helpful. She is always pleasant to speak to. She is a huge asset to the company.
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October 2022 by Judy Snell
We over here love to shop @ Badcock.
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September 2022 by Donna Parker
We love Badcock Fort Meade. We always receive exceptional customer service!
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August 2022 by Ben Butler
I purchased a couch from this location 4 months ago after only 4 months the couch started ripping at the seam they told me that because I picked it up from the store I have to bring it back to the store they will not pick it up or deliver a new one. I don't think it's fair that because you're product failed I have to arrange transportation for a 2nd time. I wouldn't be having to do that if you sold quality furniture.Update: I called the customer care number and they got the rest of the couch refunded so I will be doing business with badcock again just not this location as their management and team were super unfriendly and it should not have had to escalate to where I had to call corporate for a resolution
