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March 2022 by Taylor Jones
been going there for about a year now for my breathalyzer calibration and very friendly there and I am in and out never had complaints
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June 2021 by Barrus Turner
Had a great experience with this company. We rented a convertible for my husband and I to come watch our son play Collegiate baseball in Florida. Fast, easy and wonderful ! Will rent again when we come visit
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May 2021 by Robert Barrett
I called to reserve a car for Saturday thru Thursday. Frank owner advised me to rent for the week and I agreed. When I arrived to pick up car (199? Taurus) Frank asked when would I be returning car. I said Thursday 6 pm. He said he needed to charge me for another day. I said no I've paid for the week and I would be returning the car early..why would I pay for an additional day??? Frank insisted I pay for an additional day and I refused. I was refunded and left. This place is a joke and a scam...stay away!!!
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April 2021 by Gail Carroll
A very pleasant, friendly, gentleman operates this car rental business. He had one car remaining on his lot and held it for my sister and I until we were able to get there. Car was clean and very affordable. Highly recommend.
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November 2020 by Kelli Walden
After a 2 hour commute on the trolley in ft Myers beach with a 2 year old who had no shoes and 7 year old I wasnt able to rent a car because I didn’t have a credit card due to it being locked because of use in Florida and was not able to use my moms credit card when he spoke with her personally because she was a hour away and unable to make it before he had to leave for an appointment at 330 on a Tuesday. And when I asked him what was I supposed to do, how was I supposed to get back to my hotel without a car and two small kids, his answer “I don’t know”.My reply, no wonder you have bad reviews.Zero stars for AFA auto rental.??
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March 2020 by Lisa C.
I'm a local. I work at FMB Smoke Shop. I got pulled over yesterday at the buttonwoods light right next to AFA Towing. Literally 1 block. Wasn't aware my license had been suspended. Cop wouldn't let me pull into any available parking lot to get my car off the road. Told me I could call a friend to move it or have it towed. So I said let's tow because all friends are at work. AFA arrived, tow guy was as big a duck as the cop. Charged $165 for 1 block to Hurricane Tinas parking lot. Literally everyone I know said I was ripped off so I called and asked how much for a tow... lady said $75 Asked why they charged me $165??? She said cause the cops called??? Really??? A tow is a tow right???? I told her I was upset and that I would post a review, she said sorry you feel that way!!!! Watch out for these folks!!! Rip offs. Tow driver stole a pack of Marlboro lites from my car. He was as fat as could be with apple pies strewn around his truck.if this had been Randy or Steve that came to my aide, they would have kindly driven my car across the street to help avoid any other issues. This drivers personality was as equal to the cop. If you are in a position to check prices before a tow, then do so and call anyone but beware of AFA.. they are in cahoots with the cops yo destroy people and make money!!!!!
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September 2018 by Gina Harrison
I had a fantastic interaction with these guys. Allan Frank are wonderful guy they're honest. If something isn't right they will make it right. I definitely will do business with them again and I definitely recommend them to everyone
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September 2018 by Laura Mc Inerney
Great customer services! Quick, friendly, reasonably priced. Needed a tire patch and was seen right away. I'll be back to have that check engine light looked at. Thank you, Frank!
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January 2018 by Kerri Brook
I called AAA for a tow in Fort Myers Beach. The driver, I think his name was Steve, called me to keep me posted on his arrival time. He was very friendly and helpful.
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September 2017 by Brian Hensley
My family and I were on vacation in Sanibel and the serpentine belt broke on my Honda Odyssey. We had the car towed to AFA Napa on San Carlos on Friday night. New Years Eve was on Saturday. Frank assessed the situation and had someone drive to Naples to get a part for the repair Saturday morning. The car was repaired on Saturday and my family and I were able to return from vacation to Atlanta on Sunday. Then Frank called me on Monday just to make sure that I arrived back to Atlanta in good shape. I cannot say enough about the service I received. I would highly recommend this shop to anyone. Old school service at a fair price! Thank you Frank!
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July 2017 by Kathleen Capobianco
I would like to express my sincerest gratitude to Pete for assisting me after the battery went KAPOOF at a gas station. Although the wait was 2.5 hours, it wasn't your towing department's fault. Situations happen. Pete kindly asked to where Id like the car towed after two repeated attempts to jump start it failed. He was very attentive & texted afterwards saying the tow was completed @ Honda Of Fort Myers. Simply said, that you for assisting me, Pete, & very nice meeting you & your wife. Thank you! Anthony P. Capobianco
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July 2017 by Anna Hansen
I had a great experience using Afa towing. John came out to tow my Jeep and he showed up in a very quick and timely manner. He was very kind and knowledgeable. He made me feel 100% comfortable with leaving my vehicle with him to bring to the mechanic and made sure the shop will receive all my information. Thank you so much for the great service!!!!
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March 2017 by Kaitlyn Kimball
These guys were great! I had to get my car towed to days in a row and I had the pleasure of meeting Edward and Kevin or a Ken? I can't remember what his name was. But they were both really really nice and I had my puppy with me both times and they were really cool about the dog coming into the tow truck with me. They were really friendly and super helpful and they made the best out of my bad situation. My car had broken down and I need to take it home the first day and the next day I needed to have it towed to the dealership. They were both super nice and super helpful. I'm honestly really surprised that this company has such bad reviews!
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January 2017 by Ashley Hale
The person they sent to change my tire did not know what he was doing. He parked his truck behind my car upon arrival. It was as if he had never changed a tire before as he could not get the jack to work. My car actually slipped off the jack into his truck parked behind my car leaving a dent in my back bumper. I filed a claim against this company and they are fighting me claiming it is my fault that I did not set my parking break. This is their responsibility not mine. I highly suggest you do NOT call these guys. It has been two months and they are still fighting on covering the damage that they caused. Go elsewhere
