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January 2024 by Erik
AVOID ! AVOID ! AVOID !!!There are some dangerously confrontational people working there.In my opinion - it is NOT safe to visit.My wife and I are boat enthusiasts. We stopped in to see the facility and take a few pictures of the new Coast Guard HQ being built next door.We were accosted by an employee claiming to be a “former marine” and if we did not leave immediately, (by every indication of his vulgar language and physical gestures) he was going to harm us.I tried to explain that we are long time Island residents and were just looking things over for possible future needs.He had non of it and rather safe than sorry, we left.I contacted his manager who blew this off as an improperly trained new employee. Ha ! This guy is not normal and should NOT be anywhere near the public.Boaters BEWARE !!!
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September 2023 by Timothy Freund
I don't know how they did it after hurricane Ian came through there, but the business looked very intact with being right there on the water. Other places up the road were boarded up and still closed and didn't look as fortunate. Nice area though. Helpful ppl there in the building to get me to see who I needed to see to get unloaded.
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April 2023 by Jonathan
Great service, great people. Mike Flynn runs a tight ship over there. ?
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June 2022 by Ron Hignight
Scheduled a bottom job 6 weeks in advance. Brought boat in on time. Told 4 days to haul, prep and paint bottom. 4th day, found that they did not haulout. No phone calls, text msg. or email while I waited in a motel. Reason given: they didn't have room in their boat yard. Do not trust these people.
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June 2022 by Edward Parker
The best part of diversified yacht services were Josh and Jeff. They were extremely customer focused, helpful, courteous, and got things done. They helped us pull the boat and do a quick repair on the bottom, fitting us in between jobs. They are amazing. Unfortunately they left the company. The worst part about the company were Charlie and Mike. Charlie was rude, uncaring and dismissive. Mike, although professional, didn't listen and unempathtic. We had a simple repair to our saildrive and Charlie simply didn't want to help solve the problem. We had all the parts on hand (ordered through Diversified), a detailed statement of work, certified marine engineer accessment, and Charlie didn't even step on the boat to evaluate. After a 2 minute conversation and without reading the SOW, he said "NO, and get off the dock". Our boat was disabled (without a function engine in unsafe conditions) It was clear that Charlie didn't want to bother with helping us. We escalated to Mike, and after a half hearted attempt to review the work (again without ever stepping foot on the boat) declined to work on it and instead stating they will evaluate the repair in 6 months. Sigh.... So I got the marine engineer and fixed it ourselves in 1.5 days, without lifting the boat out of the water. It went exactly as described in the SOW. I just wished Charlie didn't dismiss us, had empathy, and cared about their customers.
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January 2022 by George Sherrier
For the best overall in services Diversified is tops. Service manager Josh Lane is the man to see for all your service needs. I’ve had my boat worked on there many times over the years from painting the bottom and detailing to engine problem diagnostics. The diesel mechanics know their job. Never a problem, always a pleasure. The people there are professional and courteous. I’d give more stars if I could.
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November 2021 by Ben Taber
Full service marine location. Motor work, electronics, paint, fiberglass, haulout or in water, etc. Nice location as well.
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October 2021 by Scott Berden
One of the worst places in Fort Myers for anything Marine related. I've been here multiple times on seatrial and survey for haulout and the yard is so slow and disorganized that is not uncommon for customers to be delayed for days. Parts department customer service is hilarious. Most rude employees in all of Fort Myers. This review has nothing to do with Diversified on Fowler which is actually one of the best marine parts suppliers and deserves over five stars. If you can avoid ft. Myers beach diversified at all costs and make the drive to Fowler. Night and day difference.
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October 2021 by MARK BRACHTEL
This is a very nice bait and tackle store. They have a great selection of fishing gear as well as a cooler and snack selection. Located right under the Fort Myers Beach Bridge. They even have pull up gas service on the waterfront.
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June 2021 by John Mayberry
Great repair yard to deal with! Very honest. Warned me over the phone to do my homework on surveyors in south Florida. Was glad I did. Apparently many surveyors down here claim to be accredited marine surveyors when they are not!Would be happy to do business with again.
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May 2021 by Jaclyn D B.
I will expand on my review tomorrow but my parts took months, my repair took more months than that, my estimate was $4k off the original total, they were unable to document where the hours were spent and explained the tech was "lost" in the boat. I was promised boat completion on multiple occasions which never occurred and when I spent $250 to fill my previously half full plus boat up at the end, the dock master shared my boat was "in the water all the time" and no one "knew what was going on". 0/10. Would not recommend.
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May 2021 by Marcell Felipe
The knowledge and service level is incredible. Not many people have this level of commitment to excellence these days. They went the extra mile. They even stayed late on Friday so we could pick up the boat for the weekend. Fully recommend. My boat is in Miami but I will be coming back here for the annual service and bottom paint
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August 2020 by Richard Lowery
Joe was awesome. Super friendly and helpful. Couldn't have asked for better service.
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July 2020 by Rachel Motz
THIS IS THE PLACE TO GO! Joe not only was able to get us the module we needed faster than anyone else, but he also saved us over $600 compared to the prices we had been given elsewhere. We actually ended up paying less than retail! He was responsive, knowledgeable and friendly. We will be coming to Joe for all of our future boat part needs.
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July 2020 by Ravi Ramcharan
What great customer service! Tyler goes above and beyond to make sure you have the parts that you need! He works hard and thinks outside the box! What a relief to have someone who truly cares!
