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June 2022 by kevin mclachlan
This has been the worst experience with a business!I bought a rebuilt Mercury 175 HP from Tony. The price included shipping to my location 2000 miles from him. It took 4 months to receive the correct one. I ordered a 20" shaft but he sent a 25" shaft. Finally received the correct one after 3 months.I had my mechanic install it on my Ranger and found the oil reservoir cap stripped and had to purchase a new one. I was on the water for 5 hours doing the break-in when it went into limp mode and left me in the middle of the lake.I took it to my mechanic the next day to test it and found the MAP Sensor, Block Pressure Sensor and TPI failed. It cost over $700 to repair.After several requests for reimbursement with Tony stating "I will take care of you brother".Last response was "he was too busy right now to talk, because he was opening a new location"It has been 5 months now and I have come to the realization that he had no intent to pay me back.Photos attached are defective parts Tony requested shipped to him so he could reimburse me and Invoice for my mechanic to repair. Shipping was $27. Nothing has been reimbursed!I have filed a complaint with the Better Business Bureau.Do not buy from this company! Beware!
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June 2022 by Kevin M.
This has been the worst experience with a business! I bought a rebuilt Mercury 175 HP from Tony. The price included shipping to my location 2000 miles from him. It took 4 months to receive the correct one. I ordered a 20" shaft but he sent a 25" shaft. Finally received the correct one after 3 months. I had my mechanic install it on my Ranger and found the oil reservoir cap stripped and had to purchase a new one. I was on the water for 5 hours doing the break-in when it went into limp mode and left me in the middle of the lake. I took it to my mechanic the next day to test it and found the MAP Sensor, Block Pressure Sensor and TPI failed. It cost over $700 to repair. After several requests for reimbursement with Tony stating "I will take care of you brother". Last response was "he was too busy right now to talk, because he was opening a new location" It has been 5 months now and I have come to the realization that he had no intent to pay me back. I have filed a complaint with the Better Business Bureau. Do not buy from this company! Beware!
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June 2022 by Kevin M
This has been the worst experience with a business!
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December 2021 by Rosy Ugalde
Our Grady White boat was towed to Elite Offshore Performance on a Saturday mid morning and Toni immediately communicated with us, disclosed their diagnostic fee and secured our approval by email. Toni and his team worked their magic and by Tuesday morning our 1993 Yamaha 150HP engine was ready to kick some serious bay fun! Insane turnaround time! That's because they didn't make up repair needs. They honestly took care of what needed to get done. Repair cost was surprisingly reasonable. Mark and Bob's knowledge of these oldie by goodie Yamaha engines is outrageous; Janet's customer service is genuine, kind, and always with a smile in her voice. My husband and I recommend and appreciate Elite Offshore Performance. Thanks to all!!!!
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March 2021 by Jim Smith
Best service ever. You gotta love someone who demands that things are done correctly and won't put a motor out that's not going to last. You won't regret getting work done here.
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January 2021 by Bill Adams
Tony and Cat were great to work with. Tony first tried to help diagnose and give tips on fixing problem myself. I really appreciated that honest approach to my problem. It ended up to be an engine overhaul but only after extensive tests on compression and temperature. That info was presented me and we had a discussion on whether the engine was worthy of a that major investment. I felt they had my best interests in mind. They completed in less than a week and we are pleased with the professional results. I would recommend this shop to anyone in need of good customer service on their boat.
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January 2021 by Jeremy Herget
I was having issue with my 2 stroke Yamaha after picking up some bad fuel in the keys. I cleaned the carbs and still couldn't get it to run just right. I took it to one mechanic who told me it was a compression and coil issue. He cleaned the connections on the coils and told me I would needed to replace the head gasket. I had checked the compression before I took it in and knew it was not a compression issue. Soo it was time to look for a new mechanic.I had driven by Elite numerous times, so I gave them a call. They got me in the next day and had figured out the issue by the end of the day. The previous mechanic had swapped the leads for the coils after cleaning them. In addition Elite found that the timing advance arm was not the right arm and the engine timing was advancing to quickly. Now the boat runs better than it ever has. I know my way around boats but these guys are the real deal. I recommend Tony and he's team of mechanics to anyone!!!
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January 2021 by Jeff Stanko
Great place with great ownership. Awesome things to come!!!!
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January 2021 by John Basita
I get my boat repaired by experts at Elite Offshore Performance. I rely on them for anything related to my boat. They’re service and products are good and I would recommend them to one and all.
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January 2021 by Jeffrey Rice
When I need our boat maintained properly or have a problem I call Tony. He seriously knows what he is doing!
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January 2021 by Ty Belford
Great place
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December 2019 by Jon O.
Never got any resolution Very disappointed Adding from 11 months ago Terrible Surprised it is still Open
