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November 2023 by kathy Fleming
I purchased my used vehicle from Sean’s Total Car Care. It was a great purchase. I recently took the car in because of the check engine light being on. Sean gave it a complete checkup and found the problem. There were also several other maintenance issues that needed to be taken care of. Sean and his mechanics made the repairs at a fair and doable price. Car drives perfectly thanks to their work. Very thankful.
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November 2023 by Adrian R.
Do not come here if you are a girl who does not know much about cars they will scam you to get the most money out of you. Every time I took my car here to get something fixed I have to take it back the next day and pay hundreds of more dollars because they fixed it incorrectly on purpose. They will try to get as much money out of you as possible.
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November 2023 by John Rambadt
I was very taken off balance when it was first come first serve...but it went so smooth and the work they did on my 2023 GMC was top notch!!
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October 2023 by Jen Zen
Untrustworthy. Low quality customer service. Here is a statement I left with the " better Business bureau" (I am not the first to leave a complaint with them on this business):"Not sure the exact dates but I brought my car to Sean's "Total Car Care" twice after he worked on it, just before hurricane Ian hit Fort Myers Beach. Both of those times he could not figure out what the rattling sound was. So I guessed it was a bigger issue.A couple months later, I drove it to Kava Nirvana and the rattling was very loud and I felt unsafe in my car. Then a friend looked at my car from the other side & he told me to park immediately, that my wheel was about to pop off.. I paid a tow truck over $260 to tow it to Jerry's Total Car Care since Sean could not figure it out. Jerry put fresh bolts and threads into my wheel and the noise came back but not as loud. Again, I thought it was a bigger issue with my car.Fast forward to a year later, I bring my car to "Discount Tires" in North Fort Myers and after I drive it over the bridge, the rattling comes back but much louder this time. I go back to the shop twice and end up on the side of the road in the middle of the night with my wheel about to pop off again. I then remember I have AAA (got it after the last time when I had to pay over $200) and have them tow it to Jerry's total car care where he charges me $169 for lug nuts, threads and labor. He then puts the spare on my front wheel and shows me the old wheel holes (where the thread and lug nuts go through) were all morphed except for one hole. After I start driving with the spare, I realize, The rumbling has completely ceased. When I go back to the Discount Tire shop they are confused and refuse to pay for a new wheel. Showing me video footage that they did nothing wrong. Still, the Discount Tire shop welds the holes back to their original shape and switches the welded wheel with my back wheel so not to risk my life.I then go to Sean's total car care because this is where the issue started and explain 3-4 times the situation but he still refuses to take responsibility yelling at me because it's been over a year and I've gone to two other shops."The issues started with Sean's total car care and GOT FIXED when I brought it to Jerry's Tire and Auto Services -who eventually figured out the culprit. Sean needs to be held accountable for his businesses mistakes.Saddest part: I bought this $9,000 used Subaru from him and kept him as my primary mechanic for 3 years until I saw that he could not properly maintain it.
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October 2023 by Hector Gonzalez
Seans Total Car Care is a great place to have your vehicle serviced or worked on.They’re honest, reliable and offer great customer service.I would highly recommend!
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September 2023 by Juan Flores
Solid service. These guys are knowledgeable and professional. I will definitely come back with all my future service and repairs!Services: Transmission
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September 2023 by Lauren Gomez
Been taking my cars to Sean for over a decade. Even though I live 45 minutes away from him now, he’s still the only place I will take my cars. He’s honest and takes care of the issues correctly. We appreciate them so much.
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September 2023 by Ann Marie Gross
Sean has taken care of my family for 15 years. Even bought a car from him, ran great & forever! Always honest!Services: Air & cabin filter replacement
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August 2023 by Jess Morris
Most shops, I’ve been to always try to push more sales on to you… I’m giving this place five stars because they didn’t do that. They were quick and respectful, which goes a long way in my book.
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August 2023 by P4TR1CK
Sean's Total Car Care is the best! Gold standard in my opinion for both customer service along with staff and knowledge. My last visit, Sean explained there was a previous recall on my engine. I had no knowledge of. I was never notified by my dealer or manufacturer. And his concern for my vehicle was legitimate. I brought my vehicle back to dealership in which updated my vehicle and addressed the issue... but only after Sean's time and like the sign says TOTAL CAR CARE. Also the staff are super personable but you wouldn't know unless you get to know em as well as I have because they're usually to busy working. It's a family owned operated but also professionally in such a way that you'll be sure to come back. I know I have. I obviously fully recommend!
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August 2023 by hai007able
Overall, I am extremely satisfied with the auto service and customer service provided. The experience was hassle-free, and I felt confident in the quality of work and the care shown to me as a customer. I would highly recommend seans total car care to anyone in need of reliable repairs and exceptional customer service. Thank you again SeanServices: Wheel alignment
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August 2023 by Austin Boetje
Sean was a lifesaver! Got us right in and out, even though we didn’t call ahead. I will definitely be back with my wife’s car next week for some stuff that we’ve been putting off for a while. I saw this shop on Facebook and glad I gave them a chance! Honest and Sean even shared some great stories, very funny. Thank you again!
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August 2023 by Kathy Robison
Every detail of my experience was a pleasure. From my first phone contact with Jenn everything progressed with very friendly and fast service. Sean spent time figuring out the unusual problem I had and when I returned for repairs Omar got the work done before I even got settled. I am so pleased that they are a part of our community that we can trust.
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July 2023 by Doug Zandstra
Sean saved my vacation! We were on our way to the Key West Express and my car engine overheating light came on and smoke starts coming from the motor. We literally coasted into Seans shop where he diagnosed it and then Sean even gave us a lift to the terminal !!! Came back a few days later to my car being fixed. Can't say enough good things about Sean !
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June 2023 by jay l
Good guys who seem to actually care about your car haha. Service was spot on with no BS so i'll be back for other services.Service: Tire rotations
