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January 2024 by Justice Moms
Never coming here again
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January 2024 by Ashley Dawn
I will be contacting corporate when I’m done I just left there I will never go back . The woman at the register acted like trash you can tell she will never have a professional Job I am a business owner of a nonprofit organization I went in there this morning to grab coffee creamer as I was in there Ike admired a woman that was in a rain coat and she was an older lady night I just was like oh you know that poor woman she has a safe drive out there in the rain that was the comment I made to someone else she proceeded to join in my conversation and talk poorly about the woman a woman who just was there shopping at the establishment and possibly a homeless woman and to be so inconsiderate and rude and then to address how I am looking because I came in my bathrobe because I justGot done dropping my daughter off at school and I have to go get ready for a real business job unlike this young lady who sits there and badgers customers she called me names she came at me for how I looked she came out another woman that is disgraceful and disgusting and I hope that you guys lose business because of having poor employees who have no consideration for other humans it’s disgusting how that employee acted and I will be contacting corporate when I’m done with that I hope you guys have a good day because I will never shop at any of the 7-Eleven ever again because of you guys and I’m gonna make sure to inform corporate of that because that’s the employees 7-Eleven has that’s the employees that are helping guest in case she failed to realize she works at a gas station and she did look disgusting she didn’t even have a good presentation of how she should dress appropriately her hair was looking like a slob How in the world you allow employees to work like that there is beyond me
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January 2024 by Daniel Forte Landscaping
In this 7 eleven they deny you entry to the bathroom, they say they don't have one, I don't understand a public establishment that doesn't have a bathroom. I asked several times to be sure and they simply told me THERE IS NO BATHROOM..
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December 2023 by Godi Martinez
It's been more than a year since I've been here and the bathrooms are never served, it seems like they only want it for themselves, the cashiers are very rude, racist and arrogant, they are always in a bad mood, I once heard one of them yell at a defenseless Latino who never told him He said nothing, the place is always very dirty
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May 2023 by Amanda Lapon
Cashier had an attitude. Didn't bother telling customers all they had was regular gas I'm STILL fighting to get money back bc she messed up!!
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April 2023 by TOM DANIELS
The older white lady thats heavy set and has dark hair hs attitude problem. worst customer service employee that I have encountered in years. She talks down to people as in the customers and is more than inadequate at her job. Was not even skilled enough to properly sell gift cards and made rude comments to the customers that thy need to show her that they have enough money in their account when the real problem was HER! One has to wonder what a person has to do to still be in an entry level job at her stage in life and how you have to be such a negative, rude, and disrespectful waste of space to be an employee with literally nothing to offer the establishment that employees them. Instead she trys to see what all she can get away with avoiding doing. She does as little as she can possibly get away with. The other older woman with the gray hair is basically the same person when it comes down to attitude and lack of work ethics.
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April 2023 by cool rich
I’ve been going to this location for years because it’s on my way to work. Today is the last time I will be stopping at THIS 7-11 though. I had noticed the employees block off the restroom pathway with large bottles of water and a Lotto rack, so one cannot access the restroom facilities. I asked an employee working the register named Pebbles, who appeared to by lit on Rocks, why I couldn’t use the restroom and she began with a long winded spiel, on why the bathrooms are closed off. She stated that they were out of order. Every employee behind the counter has told me, for the past 3 months, that it’s out of order, 3 MONTHS already. I spend my hard earned money at this location for YEARS, but NO MORE as of today. No one wants to clean the bathroom. I called corporate and spoke with a male named Juan, and filed a complaint. Of course I was told, “we’ll look into it,” but we all know I will never hear from Juan, nor corporate. Tomorrow I will reach out to Code Enforcement, because I always thought if a business who sells food is operating in public, it is mandatory to have FUNCTIONAL restrooms. This location is on Dr Martin Luther King Jr Blvd, and the sad truth of this store it appears as if it is STILL the 1960’s. The panhandlers hang outside begging for beer money, the food inside appears dirty and outdated, the employees are as rude as an ex-con who did 10 years in prison, some of the employees appear to still be living in the Salvation Army Halfway house down the block and in need of a DEEP BATH. Please count your change when leaving as well. I have been shorted a few times and had to come back to collect my correct change.
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April 2023 by Adam
The toilet is filled to the brim with feces. The 7/11 brand has become pure garbage. This is the second 7/11 I have tried to use in under 10 mins. but to no avail.
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April 2023 by cool r.
This location is POORLY maintained. The store is situated in a lower income area, so you have to worry about panhandlers out front asking for change, the employees are VERY RUDE, and have no fear of being reported because it is so hard to replace them. Not many choose to work this location out of fear. The "HOT" foods are outdated and NOT replaced by the "sell date," because of budget constraints. I stop at this location daily because of it's proximity to employment, and every single day I attempt to use the restroom facilities I am told the same thing, "it's OUT OF ORDER." The employees do not want to clean the restroom so the door gets locked. I advised a employee by the name of "Pebbles," who appeared to be on "stones," of the restroom issue, and advised her I was going to contact cooperate, she badgered me to "go ahead."
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February 2023 by Shauna Strecky
Employees / manager are downright rude and disrespectful. Yelling at customers and speaking to them as if they're stupid. Food on the shelf is expired and the manager doesn't seem to care. One of the most poorly run gas stations in the area.
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August 2022 by Rachelle Willcutts
The cashier with long gray hair was really rude and spoke to me like I was stupid from the beginning of our conversation. When I was told the lottery drawing already ended, she said "Now you can save your $20 and get yourself a grande caramel macchiato with sprinkles!"
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June 2022 by Misty Amigleo
Ridiculous not to let paying customers not to use the restroom because your staff is too lazy to clean it… I’ll never shop at another 7/11 again. Completely lost a customer for life because of a lazy rude staff.. maybe get a night staff not to lazy to do their job when you’re unwilling to let people use the restroom because you don’t want to clean it.. hope it’s worth losing customers over a lazy very rude staff..
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June 2022 by James Romans
Manager says receiving cash back cost him $3. This can’t be true. I imagine this is what he charges during his trip to the bank. Their ATM does not function.
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January 2022 by Vasil Svolopoulos
Nice gas station with lots of fueling positions and easy road access.
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December 2021 by Stephanie Saura
VERY POOR CUSTOMER SERVICE. My 10 year old had to use the rest room . And the worker had just cleaned it. Now they have two restrooms mind you. And when my husband asked the gentleman why we couldn't use the restroom. He said its out of order. Both restrooms out of order... yeah ok. He laughed and said thats why I only make minimum wage. I didn't think that was funny at all. Thank you 7/11 great customer service.
