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February 2025 by Christina Rodriguez
Had went into this 7-11 to get a soda and used my points for the soda....And points still left I wanted fresh mini tacos made not the hard burnt mini tacos that were in the warmer I had asked a 7-11 employee if she could make them fresh me she flat out told me no and was very rude about it and I told her that you guys don't comply with what customers want she flat out told me they don't comply with what customers want...she was like that is wasting product when is it wasting product I'm purchasing the product so how is that wasting all because she has eight of them and the warmer but I told her that I can't eat that hard stuff that I wanted my stuff fresh she's like no I'm not making them fresh unsatisfied they need to get people that are going to comply and satisfy customers if you don't like the job you have you should find a different one because it's all about customer service and to satisfy the customer's when they read this they will know who they are poor customer service š
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February 2025 by Anthony
Stop here all the time when passing through... Nice employees and clean...
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January 2025 by Katie Cassidy
Worst customer service. I was treated with such disrespect by the cashier.
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November 2024 by Dan
Trashy helper behind the counter
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September 2024 by Sean Odom
The employees are rude af. I was getting my sandwich heated up, and this lady was rude when I asked for my sandwich back because she said I rushed her. I only asked once.
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July 2024 by Jean Stillman
Quick in and out here.
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July 2024 by Veda Nicole
There is a night shift employee (dark curly hair and glasses) who is unbelievably rude for no reason. Everytime I go in, he ignores me for as long as possible, avoids all eye contact, refuses to speak, stands with arms crossed and rolls his eyes, and is absolutely inconvenienced by our presence...why? I blew it off the first time (maybe he was just having a bad day), but this is EVERY NIGHT without fail. I've worked in retail/customer service for a decade and I'm shocked that he is still employed after the way he treats his customers. I'm honestly going to avoid this store at night. I'd rather walk to the race track across the street than have to deal with this a-hole.
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July 2024 by SHEPHERD P
All employees are nice and helpful EXCEPT for the tall dark haired guy who works night shift. He is the most rude and employee I have EVER seen in any business. He doesn't say anything, stares straight ahead and rolls his eyes and sighs if I ask him anything. I've had PLENTY of encounters like this at this 7-11. I'm at the point where I'd rather walk across the street to the RaceTrac because they have respectful night shift employees.
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June 2024 by Jill Sinibaldi
I have to say that this particular 7-11 location is by far the worst one I have ever been to. Itās bad EVERYDAY as far as customer service and common courtesy goes, but this morning, 6/4/24 @ 4am was particularly bad. I went in to get a pizza and smokes. The dark haired guy working was so rude to me. My ex-husband treated me better during our divorce than this guy did just now. I bought a root beer which is 2 for 4 but there was only 1 left in the cooler so when I went up to pay I politely asked him if he cld check and see if there were more in the back. He sighs at me loudly and proceeds to go check. He comes back with 1 and I asked if there were more, he sighs at me again and says rudely āhow many more do u wantā? I told him 4 bc I already had 2. He sighs again and proceeds to go get the sodas. When he comes back I pay him and wait for my pizza to cook. While Iām waiting I asked him if he had any of the large cheese burgers and he sighs at me again, this time even louder and asks how many do u want? I said two please but if itās such a problem I can come back. He ignored me and proceeded to make my sandwiches. Then when theyāre done he rings me up I pay and collect my purchases. All in awkward silence. I told him thank u and have a great night and he literally rolled his eyes at me and walked away. Wow dude I donāt know who pissed in your Cheerios tonight but damn u shld really leave that bad nasty attitude at home and away from ur place of business. Itās not the customers fault that u got problems bc WE ALL got problems, thatās donāt mean we all shld take it out on others. I donāt expect to be treated like gold but I do expect to be treated in a cordial manner like Iām a person whoās spending my hard earned money at your place of business. Itās no wonder the workers are a-holes, as The employees at this store are a reflection of the nasty owner. The owner of this particular location is a real big douchbag, the type of douchbag that āmisplacesā money in claims of an employee stealing it so he can claim it on insurance. Ruined a very good friend of mineās squeaky clean record by doing so. She was a manager for the company for years and then out of nowhere, BOOM! Sheās taken away in silver bracelets. U cldnt pay me enough to work at a 7-11. Iād rather have a root canal.
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May 2024 by Mike Caylor
I was a loyal customer for several years. As a field service technician, I would fill my vehicle, grab my iced coffee and granola 5 days a week, so I was an everyday customer. Then they broke the cardinal rule; they absolutely refused to make change for the air machine when the card reader was out. 100% of customers don't care who owns the machine, and making them drive to another station for air instead of making change is about as bad of customer service as you can get. I tried to go back, but I can't get over it luckily there is a brand new circle k at the next light.
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February 2024 by Jenny Plemen
This place never refills the coffee. They make it once a day and once it's gone they just shut it all down. What a joke.
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November 2023 by Richard M.
Don't believe the bad reviews. I have been coming here regularly early in the morning the past week and the place is clean, the coffee always fresh and the people are very friendly.
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October 2023 by Courtney Fraser
I'd give them 5 stars if someone replies to this with a working phone number! Lost my debit card and this 7-11 was the last place I used it. Hoping some good Samaritan found it on the ground and brought it to the cashier. Anyone turn in an orange Suncoast debit card Sunday, October 1st? Thanks!!
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September 2023 by Anthony Mastrandrea
I go here often because it is most local, nothing special here, dirty floor, random stacks of empty carboard boxes, bathrooms are mediocre, wouldn't recommend for a clean stop. However the staff is very friendly, and the inventory is usually well stocked/kept. My go to spot for beer before golf
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September 2023 by Joshua Santiago
Very nice people and what can I say Dolfans stick together! Owner or higher up was there very nice
