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March 2024 by Gabby De Santiago
On February 3, 2024. I bought a 2024 Toyota Grand Highlander. Toyota did my whole car registration. On March 14, 2024, I got pulled over. I give my registration to the officer. He then told me my car was not registered. I was confused. On March 15, 2024 went to the Tax Collector to correct my issue. I came to find out that the registration that Toyota had given me had another car VIN. However, the lady at Tile and Registration was kind to show me that the registration was canceled and then they requested a new registration with the correct VIN. Now Toyota never called me or emailed me to update me that they had done a whole new registration with the correct VIN. This being said please be careful when you buy a car. I just wish Toyota would have contacted me with the updated Registration. I had to find out in a bad way. I did call to let them know about the issue. Alexa was a very nice person who understood my concern. However, Mr. Keith Camiolo did not consider my disappointment and frustration. He was just saying that they didn't do anything wrong. On their side everything was good. He didn't accept the fact that someone in their department realized that Car Registration did a mistake and sent it to get correct but could not contact the client.
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March 2024 by EL SAMURAI DE CUBA
I bought my car with Carolina, excellent service! Thank you
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March 2024 by Judit Lacorte
Alba is great! We have been able to purchase our car at a convenient price! Thank you very much excellent service!
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March 2024 by Melibert Villavicencio
I went to the Toyota without an appt and Mark took care of me. Very professional and literally made mountains move for me. I had many issues with the car and little time to fix it. Mark was able to put an estimate together and work with me diligently to resolve everything on a timely manner. I truly appreciate how professional and caring he was. Mark was under a lot of stress many clients and I was there constantly asking for updates. He was always calm and professional. Thank you.
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March 2024 by Jazmin Miranda Semanat
Easy fast service
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March 2024 by Andrew Rozylowicz
I liked the courtesy of the service advisor. I liked that they found a bad tire. I liked the reasonably fast service.Minuses - 1) Recommending that i needed a cabin filter 20,000 miles earlier than required.
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March 2024 by David Haley
We had a great experience at AutoNation Toyota in Fort Myers, Lisa and the rest of the team were great! The purchasing process was very easy, and working with them a pleasure! Will definitely be back!
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March 2024 by Mike B
I set an appointment for 8:30 am for an oil change I arrived at 8:15 and asked them to look at my foggy headlights while doing it. I was told it would take 1 hour to 1.5 hours and around 10:45 I finally asked what was going on. I received no explanation but that my truck was ready then it took another 20 minutes to get my vehicle back. 3 hours total by the time I left I feel it was ridiculous to wait that long for an oil change and tire rotation. Good chance I will not go back even though they owe me more free oil changes. Almost considering selling the truck and going with a different company.
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March 2024 by Fernando Miranda
This is the only place I trust to get my Prius assessed for any issues. Unfortunately, there’s always a wait. Evidently, many others trust this place as well for their vehicles. ,Remember to look for coupons first
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March 2024 by Molly Watman
Lisa and her team were just wonderful to work with. Highly recommend!
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March 2024 by Gordon Acton
Every step at Autonation Toyota was very pleasant from hello to goodbye! Wes and Bernard and Jesse all treated me kindly.
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March 2024 by Yeper Ceballo
I loved this dealer in every way, but I want to highlight the exceptional attention that Alba gave us from the moment she greeted us at the entrance and quickly and kindly took care of the entire purchasing process with great professionalism. I recommend her and autonation toyota fort myers, five stars. Thank you!!!!!.
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March 2024 by Yesenia Gonzalez
An incredible experience!!! I leave satisfied and happy ? the car of my dreamsWonderful service, Alba, the girl who helped us, is very kind and welcoming, she made me feel at home, if you want the car of your life, I recommend this place!!!!
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March 2024 by Jenifer Nunez Realtor
Thank you Alba for your service, this is my second experience with Alba at Toyota and I recommend her since her service and attention is excellent and she helped us find the best.
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March 2024 by Irene Helbock
I scheduled for a 2:30 service appointment but arrived about an hour early, Ryan came to meet me and was very friendly and gracious about getting me right away, much appreciated. He came back to me few minutes later said there was two other things that were recommended, I said I was not prepared financially right now, he said no problem just keep them in mind and when I’m ready I can schedule them in the meantime the techs are working on the oil change and tire rotations and will have me out shortly! He did everything he said and I was out in a timely manner, explained everything & on my way? Ryan was very good, polite and friendly! I’m giving 5 stars!I was a little disappointed when I got to my car and it was never run thru the car wash, I was looking forward to a clean car, do they no longer do a quick wash of the vehicle? Otherwise a good service and reasonable cost, didn’t break the bank?
