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April 2024 by Paolandrea Galvez
They treat tourists terribly. The man who takes orders through the Drive Thru almost beat me and my mom and my 5-year-old son. Only because we didn't know the name of the children's menu. He was very rude, he yelled at us, he scolded us, he offended us and we told him that we are tourists and it was worse. This happened on April 19, 2024 at 9:45 pm.
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April 2024 by Boston
I wish I had pictures but I don't since I'm missing food. So I ordered on there app and had doordash deliver and was missing food. I called BK and spoke with manager about issue and was told good was in the bag ? which means the food was stolen. I'm sorry but if my food was stolen why was my order made wrong. How could you say that to save your azz when I say after I will make a police report then. Odd thing is I got food from driver at car. Where did they put the fry container if they stole it. They stop and hide it before they came to my house? Funny thing is I go here very often and somehow these ghetto employees only care about what's on their phones taking their time like they ate miserable everytime I come here. Most of the time the food is good if I get it all besides cold half filled fries at times, dirty ice tea from not cleaning machines like needed and dirty tasting oil at times over the past 5 years. So growing up in the fast food industry 30 years ago I know enough to tell you the rating this store has is because corporate don't give a shyt because it's as ghetto as the area. Unfortunately not everyone who lives here is a scum bag. The professionalism at this store should be an embarrassment and a slap in the face to BK Because it is to me as a customer. BTW I have a recorded call of this conversation to the manager so ya. These are all facts.
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April 2024 by Jeffreysrazor Pike
Breakfast food is always good
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April 2024 by Wes P
No salt on the fries, Dr Pepper was flat, dweeb of a manager charged me for sauce for the fries without telling me, and the chicken was burnt.
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March 2024 by Samuel O'Bannan
25 cents per sauce packet even though you purchase fry’s? Doesn’t make sense to me. When I attempted to pay for the sauces they refused to take my card from the second window. Seems like a power trip if you ask me.
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March 2024 by Cindy Gray
Food cold, bottom of sandwich was rock hard, not allowed to substitute orange juice for coffee.
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March 2024 by Angela Ziegler
We own a business on the next block so we frequent this location. The male manager is a positive leader always with a smile on his face. He keeps calm I. The eye of a storm of customers and is never negative. The kitchen staff always gets our crazy “have it your way” orders correct, which we have problems with at other locations. The male manager instills a positive, go get ‘em attitude which in his leadership role, passes on to his staff! Can’t say enough about the staff here! We will continue to return and send our Guests this way when they are hungry!! Thank you for caring about your Guests and being a great leader!!
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February 2024 by Elizabeth Trempert
The manager Michelle is beyond sweet, really nice staff and such a clean store
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February 2024 by Jack Frost
Amazing staff and very clean
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February 2024 by Darío Elorza
Excellent good service I recommend
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February 2024 by Tiffaney Martin
Went in with a large order the manager who waited on me was pleasant. However, the cook was awful. He had an attitude fixing the order. Throwing food, slamming food & complaining loud enough to be heard in the lobby. I went in around 9:30 and left after 10:30. When I arrived at my school to pass out the food it was horrible. The sandwiches were just thrown together. So many did not want to consume it based on presentation alone. This was a waste of time and money.
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February 2024 by CUBANO EST 1989
Slow. Had 2 people skip us on the drive thru. Please do better in the drive thru. It’s annoying.
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January 2024 by Amber Clark
Sat at the takeout window and was told she would be right with me. 10 minutes later another car pulled up in the other lane and she took their order...what!?
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January 2024 by Gillian Pirzl
Your drive-through employees don’t know how to take two orders at once. Or had to go and order the vehicles in which they arrive.
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January 2024 by Heatherz Franklin
50 cent ice cream cones at the location across from the mall I love