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October 2023 by Donna Viola
We have a 2005 convertible, they were able to find a door part for it.
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August 2023 by Easton Thiele
My purpose in writing this review is to warn future customers that C Mark's has changed. My first experience with C Mark's about 6 years ago was amazing! My car was overheating and after taking it in the repair only cost me $18 for a bad cooling fan fuse. I was so amazed at how honest they were when they could have easily taken advantage of me.Fast forward to this past Friday - The new service adviser Keith, quoted me $1,388.58 to work on my 2017 RAV4 brakes. I'm 38 years old and I've had several shops work on my vehicles over the years. I could tell right away that Keith was one of those slick service guys that thought he was talking to a guy that had zero real-world experience when it comes to car repairs. Keith said that I needed new rotors, brake pads, a brake caliper, and a brake hose. He said that I can wait a couple of months before needing the repair and that I should save my money and get another job like I was a teenage kid. I took a photo of the quote and sent it to my good friend who has lots of experience with rebuilding car engines and everything else. My friend said the quote was outrageous and he would take a look at my brakes. After looking over my RAV4 and taking it for a test drive he said that my front brake pads needed to be replaced and my front rotors may be slightly warped. All in it will only cost $210 for new front rotors and pads plus $150 for labor.I heard later that Mark sold the shop and is now teaching mechanics at a Ft Myers high school. If you are the owner of C Mark's I would recommend hiring a Christian with integrity like Mark to run your operation before you lose all of the customers that came to know C Mark's as a trustworthy mechanic that don't take advantage of their customers.
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June 2023 by Tammala Parris
I definitely recommend this auto repair business!! Customer service was great they handle all the warranty paperwork with no hassle my car is running like a dream thank you so much for keeping me up on everything and letting me know where you were at each stage you guys are great!A special thanks to Josh he did a great job and had great customer service!
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May 2023 by stephanie england
Honest AND Reliable. I thought I needed some costly repairs. Josh called me after looking at my vehicle and assured me that was not the issue. All I needed were brakes. Not easy to find a reliable Auto Repair. Especially not easy to find an Honest Auto Repair. I found both with this place.Service: Brakes
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April 2023 by Joshua Ratz
Very friendly and honest staff. I’ve been bringing my vehicles to c marks as long as I’ve been driving and it’s always been done right, and In a timely manor. Highly recommendServices: Exhaust
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March 2023 by Gerald
This car repair shop is amazing. Service great - work waiting time great - quality 100% this is defently 5* star shop.
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January 2023 by Leila W.
I called a month or so ahead of time and booked an appointment for an inspection on my vehicle. I dropped my car off early around 7:30 am and it was never looked at over the course of 6 hours. I rate a 2 because I had made an appointment well in advance for the vehicle to be looked at. I wasted my time and money to get the car to the location, arrange a ride to and from the shop only to be left with no resolve. The owner was sympathetic and did apologize.
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January 2023 by Jermaine Rook
Mark was the most disrespectful shop owner I've ever seen. Very bad customer service. Charge me for repairs he didn't complete and parts he didn't use.Service: General repairs & maintenance
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December 2022 by Rob Astra
Used to be good. New shop manager Keith doesn't stand by the work of the shop. Was told vehicle had two issues, paid to have both issues fixed. Problem persisted and he wanted to charge me an additional $1,700. And told me I was out of luck for the previous $700. Took my vehicle around the corner to Complete Auto Repair and got it fixed for $165. Go there stop going here. I should've taken them to small claims court but because of the hurricane some things I just let go these days. But everyone should know about this guy ruining CMarks . Can't believe they don't stand by their work. That's the most egregious thing an auto repair shop can doService: General repairs & maintenance
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December 2022 by Keith Freeman
Very honest business. I thought I needed a costly repair and was quoted over the phone $3500 but once they got the vehicle they said it was a much less costly fix. I appreciate the honesty and the vehicle runs great!
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October 2022 by Michael O'Brien
C. Mark’s saved the day with a tire repair. I was just about to lose an entire day of doing emergency roof repairs waiting for a tire repair from a chain tire store. The C. Mark’s team got me back on the road in 15 minutes!! Highly recommended.
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May 2022 by Mary Jo Bundy
Great place to take your car for auto repair. The Dodge dealer close by refuse to work on my husband's Dodge 2017 Hellcat. Told him to take it to C Mark's Auto Repair down the block. They took the car in, diagnosed the problem, fixed the problem and the car was returned to us very timely. Thank you all for coming to work!
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March 2022 by Jim V
30 days to schedule work and my car sat for another 2 days on their lot with nothing done to it. I got the car and gave it to another place that got it in next day and fixed same day. No more C Mark for me.
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December 2021 by Zooz De Leon G
Great service and customer service, they always kept me informed and with great detail explained what was wrong with my car, i know they're great at doing so when i, who knows just a bit about cars, fully understood what was going on. Amazing folk who ill always go to whenever i get car trouble
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August 2021 by Davion Womble
I have a 09 Challenger and from the first time I was recommended to their shop, I have been a loyal client. They are dependable, reasonable, and most of all professional. I have personally worked with Steve (a technician) and Keith (the service advisor) and I wouldn’t think of taking “Vader” (my Challenger) anywhere else. If you want your vehicle taken care of the first time without any hidden charges, C Mark’s is the ONLY place to go. Tell them Davion with the black Challenger sent you!Service: General repairs & maintenance
