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March 2024 by Kobe Groce
I brought my car in for repair, the repair was done very well by my advisor Sarah. During my visit I had a spare splash guard that needed to be installed on my car. She said they could do the installation for me. Just last night I was under my car and I saw the part had not been installed, damaged debris and leftover zip ties from my old splash guard were all still hanging. The part was never installed and they never returned it either, so now Caliber has my replacement splash guard and probably doesn’t even know it cause the advisor and the tech teams are on 2 different pages. Please don’t make promises that cannot be kept. I didn’t expect caliber to install the part, they could’ve said no, I understand the job was insurance based. I asked and they said yes. Now I’m upset, and disappointed with what otherwise would’ve been a perfect visit. I even have a photo of the “replaced” unit. It’s disappointing, as I am left to see Caliber as liars, and would prefer my loved ones go somewhere else god forbid they get in an accident.
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March 2024 by Judy Skoblar
Thank you Caliber Collision for the excellent service you provided!! So professional and kind. Thank you again!
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March 2024 by Nancy Sutton Bell
My car looked new again. Excellent customer service. ?
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March 2024 by Sue Anderson
I would highly recommend this business to do any auto body repair work. The whole experience with this business was wonderful from start to finish. The employees were very personable. They kept me posted on the is progress of the work. When I got my car back, it was as clean as it was when I first bought it. They even cleaned my vinyl floor mats, and coated them with a protectant. All the body work was skillfully and professionally done, and my car looks beautiful. It was done even earlier than expected. I was so happy to get my car back and see how great it looked!! I don't Think you could find a better auto body business anywhere.
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March 2024 by Michael Chant
Caliber Collision was perfect. Had a small accident on the tailgate/bumper. Dropped it off one day and came back perfect in under the time I was stated. Sarah was excellent with up to date communication and surprise me with an early date then stated! Excellent service and the repair was spotless.
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March 2024 by Sharon Lombardo
Chaz was very helpful, would highly recommend this location!
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March 2024 by Robin Craver
Shelby was Excellent! I would go no where else. The staff fixed my new car perfectly. ? thank you for raising the bar for customer service in vehicle restoration.
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February 2024 by Inge Longpre
Everyone at Caliber Collision is very friendly and extremely helpful. Three business days after my accident, I was able to drop off the car. Dan explained everything that needed to be done and told me it might be in the shop for up to two weeks. He called me a couple of days after to update me on the progress. He was able to get the job completed in less than a week. When I arrived to pick up the car, the ladies at the desk greeted me warmly, had everything ready for me, thoroughly explained the bill and collected the deductible. As soon as I finished at the desk, Dan greeted me and said he had pulled the car around to the front of the building, after which he spent extra time showing me what they had done and making sure I was satisfied with the job. I was extremely satisfied with the excellent job, realize that they take pride in their work and provide great customer service. They definitely go above and beyond! I highly recommend Caliber Collision and will return to them if I need repairs in the future.
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February 2024 by darlene geiger
Excellent job on car repair.Very professional and courteousRepairs done in timely mannerThank you to entire staff!!!
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February 2024 by David Hillman
The staff at the Fort Meyers Caliber Collision exceeded my needs and expectations in every way. They upheld the highly efficient and effective service I expect from any Caliber Collision and I would recommend them to anyone.Update: In two months I’ve had two reasons to do business with Caliber Collision. Both times they handled my repair with the utmost skill and professionalism. Even when they received a part bad from Jeep itself they were able to leverage their positive relationship with a local Jeep Dealership to source the part and install it with limited delay.The delay did cause some scheduling conflicts with being able to pick up the vehicle, and Casey was great in developing a mutually beneficial arrangement to minimize the impact on our lives.From start to finish my experience with the Fort Meyers Caliber Collision in the Villas has been an absolute pleasure and I can say that without a doubt they have my business as long as I am in the Fort Meyers Area.
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February 2024 by L D
I was very pleased with Caliber Collision. My rear bumper was damaged in an accident. They took my car in very quickly, got the rental car all arranged for me and replaced the bumper very quickly and efficiently. The whole process was quite stress free for me.
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February 2024 by Martin Franko
We are pleased with the repairs done to our Silverado 3500
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February 2024 by Terri Chadwell
Customer Service was incredible and I thank Chaz personally for his diligence during the the repair
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February 2024 by Howard Parker
You will be happy .
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February 2024 by Karen Green
Great customer service! Fair pricing. Excellent service! Would recommend them !
