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February 2024 by Julie Jones
Extremely fast and courteous service for a tow. A lifesaver during a frustrating situation.
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January 2024 by Douglas Turnbull
Had my car towed there after left front accident. Had to leave it a couple weeks before I could have it towed from there. They collected tow charge and $35.00 a day storage fees. While the car was there they slashed all the new tires I had just put on before accident. Not sure why?? Not good people. Absolutely no reason to do that. Stay away from them!!!
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November 2023 by Michael Flury
Called and got a price to replace my Mazda convertible top from "Chris" and he was rude and wasn't even close to other prices I got. Don't bother wasting your time.
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October 2023 by Lisa Foley
Device installed within time frame promised and received a notification call when ready to get picked up
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October 2023 by anthony murillo
Very professional quick and reliable work definitely recomendService: Car towing
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September 2023 by Benjamin Suarez
Chris was awesome!! It’s great to see a hard working man and someone out to improve his business and make it better. My wife commented to me how it’s rare to find men of this caliber, who take care of their business and customer service. Chris is cut from that clothe. He showed up at the time he said he would and assured us he’d be there. He didn’t disappoint. He towed the vehicle and dropped the keys in the dealers box with our information shortening our commute time. For that, we are great full Chris. Good business habits. Highly recommend..
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April 2023 by John J
Under new management and ownership young man working hard keeping the name strong and providing professional services
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April 2023 by John J
Under new management and ownership young man working hard keeping the name strong and providing professional services
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February 2023 by James Maginel
Under new ownership I had them install new pump and 2 new pistons on my 1995 mustang gt convertible. Excellent young new owner and service was great.
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September 2022 by Percy Washington
The truck looks great with the repairs to the door.
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August 2022 by Brian Jameson
Had them “fix” my daughter’s convertible top. He stopped the leak on one side, then started messing with parts on the opposite side, despite there being NOTHING wrong with that side. Well, guess what? The side he didn’t need to mess with started leaking and I’ve been trying to get an appointment ever since. They say they’re a car top repair company, but did NOTHING but give me the runaround. I was told their top tech only comes in on Fridays and when I made appointments to come in, he was never there. It’s always “he’s sick”, or “he’s on vacation”. Tired of it after two months of being told he’ll be in when he’s not. Even had one guy take my name and number to call me when he came in, was told he was for sure coming in this morning, waited for over an hour, called back and was told he was not even scheduled to be in. Don’t waste your time, spend your money at a place with more than one guy who “specializes” in this. Truth is they have one employee who does this and to say that he is not dependable is an understatement. Even if you manage to get an appointment, nobody is on the same page and nobody knows what’s going on. Total waste of time. Truth is there are FAR too many other places that will do this and do it better.
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February 2022 by John Wilkinson
Top repair/replace on my daughter's car $2500. It never even worked when she get her car back. But ,she waited a month to attempt to open it due to cold weather and the 2-3 week suggested stretch in period. When the top opened, it shattered the rear window., the one they just replaced. the entire top is racked and will not close or open. We returned the car and the Manager would not accept responsibility. He was very very RUDE tried to blame her! How is it possible for her to be responsible? All she did was push the button! The same button that has been pushed for 20 years!
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February 2022 by Sabrina W.
I brought my 1999 Mercedes CLK320 to Custom Kar Tops to replace the convertible top on December 28, 2021. I picked up the car on January 3, 2022. When I picked up the car, I was told that the installer had noticed the cable were not correct and re-adjusted them. I was instructed to leave the top up for a few weeks. I waited a month later to put the top down. When I put the top back up, I noticed that the back window was shattered. The top wouldn't close all the way either. I contacted the company and was asked to bring in the car the next day. The owner, the wife, took pictures of the car and told me that she would call me. I left to go to work and got another phone call from her husband asking me to come back so that he could look at it. When I went back, he started to tell me that it was my fault that the window broke. I know I didn't do anything wrong. I asked about the top not latching shut, he said because the window was broken. I told him that it made no sense and he proceeded to tell me that he was the expert and I don't know what I am talking about and I needed to contact my insurance company to file a claim. My top had no problem opening or closing at the time that I brought the car to them. I just needed a new top (cloth). Then 2 weeks later (2/17/2022), I was told to bring my car and drop it off to them. Today 2/21/2022, I am told that it is my fault. That I am just trying to get something for free. No, I paid $2500 to have my convertible cloth top replaced. Now my car is sitting there not being able to be latched shut and without the back window outside in the elements. I have now put a claim to the BBS and I have consulted with an attorney. I shouldn't have to do this. The owner screamed at me. I just want them to fix or warranty their work. Horrible customer service.
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January 2022 by Kim C.
I called to see if they could service a moonroof. Peter told me to come in that day after 10. They were so helpful. The top would not shut completely and was leaking like a sieve. They closed the top for me at no charge. Then gave me an estimate to fix it. Seemed very reasonable. And kind to fix it at no charge today. I am so thankful to have found them. And after I get my tax refund I will be going back for the recommended repair.
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October 2021 by Elisa haber
Replaced my Mustang convertible top! Fair price professional service and quality work done!!
