Dillard's at Edison Mall in Ft. Myers is a large, clean, and organized department store offering a broad selection. Shoppers can find compelling clothing, shoes, handbags, accessories, and cosmetics from national and exclusive brands. While mostly expensive, there are often great clearance deals. The store features a huge men's designer cologne section. Customer service frequently goes above and beyond, providing a five-star experience. Sales associates are helpful and engaging, offering knowledgeable assistance, such as expert bra fittings or skincare consultations. Management receives recognition for providing adequate leadership and maintaining a safe, clean environment for all guests. The overall experience is positive, with shoppers noting it is a must to experience, leading them to definitely be back soon. The mall itself is a booming commercial location with a well-lit transit terminal, making it a great place for the entire family to shop.
Beautiful store having visit Naples one found this by accident good staff great selection of quality products
February 2026
I find purchasing bras to be a very difficult task and definitely not enjoyable. Today I went to Dillards and was assisted by Bernice in the lingerie department. She was amazing, very kind and knowledgeable. I finally feel like I am wearing the right size and product.
January 2026
I make a special trip just to see Cindy in the cosmetics department she really knows her stuff and does a great job. I always call ahead to see if she's there and when possible I make an appointment. Always look great with her guidance. I can't say enough how awesome she is. And she's not pushy
