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January 2024 by Patrick R.
Certainly not what it was 23 years ago when I lived in Fort Myers and purchased my wife's engagement ring. Maybe the price point makes the difference? We were back down (now becoming snowbirds) and I thought Christmas Eve might be nice to get something for my wife in a Dunkin box, It was a sentimental purchase. Anyways small cross ring, not expensive but since my wife was not present I made sure to ask if it could be sized. Of course, says the sales assoc... Not only when we came back could it not be sized but the next assoc. told me if it were him he would have asked the jewler in the back first before buying it. Really?? No manager available and sorry no returns only exchanges. Now my daughter has a new pinky ring and Dunkins lost out on my future anniversary business. Giving 2 stars only because the place was clean and had a good selection.
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October 2023 by Mark Pruskauer
Stacy, Sue Ellen, Rick and the rest of the gang at the Cleveland Ave store are really awesome. I have been a customer for years and it seems like they have become family, I highly recommend
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September 2023 by Debbie Macchiaroli
Whenever I stop in, I always get a welcoming greeting. I have bought from Dunkin Diamonds several times over the 3 years I’ve lived in Ft. Myers, as well as having repair work done. I’m always satisfied and will continue to shop there. Great employees there.
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September 2023 by Grace Winchcombe
We were pleasantly pleased with the friendly service we received from everyone, especially Bobbi, who worked with us to get the best product possible. From giving new life to my anniversary ring of 43 years, to increasing the size of the center stone. I love it! Thank you for your professionalism and for not breaking the bank, we will meet again. Sincerely, Grace
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September 2023 by Robb Walker
I am a longtime Dunkins customer. The quality and value of their jewelry has not let me down in over two decades of earned, repeat business. Thanks again to the entire staff for a very pleasant buying experience a few weeks ago!
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September 2023 by Katina White
Sue Ellen was so kind and helped me find the PERFECT pair of pearl earrings for my wedding.
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August 2023 by R W.
I have been a customer of Dunkin's for over 20 years. I have purchased multiple pieces of all types from them- you name it- earrings, wraps, loose stones, bracelets, wedding rings, etc. etc. etc. The customer service is exemplary, no pressure, merely offering you options based upon what your needs are. If you are unsure, they will present you with choices and you go from there. This is not mall jewelry, I have a background in the jewelry business and the quality, style, and value of their pieces has kept me as a customer for over two decades. I have never regretted a single purchase from them. I buy with absolute confidence. You will have to look around to find comparable pieces elsewhere and I would bet you the price and value is not going to be matched, probably not even close. By all means, do your own research but when you're ready to buy, you will have to agree. I strongly recommend the biannual inspections and cleanings on set stones, especially wedding sets, even if you are not buying they serve you after the sale. It's nice just to come in and say hello and it takes no time at all. I can tell you this, I have left large stones in their care for remounting and I know absolutely I am getting the same piece back. I could not have that peace of mind with some other jewelry stores, even name brands, especially when they outsource their benchwork to an outside party and the piece leaves the premises. I purchased a fairly substantial piece from them last week. Oh I looked around a little, but no one was even close with price, the quality of the stones, the feel, look, style, and weight of the piece; and the confidence in knowing what you paid for. Most of all, she absolutely loves it. See you soon...
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August 2023 by McKenzie Cassidy
The service we received at Dunkin’s Diamonds was superior. The staff is very educated on the products and was super helpful trying to find me the perfect wedding ring that went with my engagement ring. We will defiantly be back to Dunkin’s to buy future jewelry.
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August 2023 by Daniel Duda
Dunkin's Diamonds is an EXCELLENT family business, has small town ethics and a passion for service, located in the midst of big city commerce! This place is definitely a store to search out when you are shopping for jewelry!! Located right across from Page Field in FM, you won't regret the visit!! Rob took care of us and went above and beyond what we expected!
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August 2023 by Margaret Davis
Stacy was very helpful in showing me the earrings I had described that I wanted for Mother’s Day gift from my daughter Christine Love them. Also love my new ring and diamond bracelet.
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July 2023 by Sven Lange
My wife and I went into Dunkin's Diamonds for the first time recently. We were impressed with the selection of items they had. They were very attentive and we felt the prices were very competitive. I would definitely buy from them again.
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June 2023 by Joanne F.
I just want to say how wonderful the Cleveland Ave location is! I always visit this location whether it be for a watch battery or for resizing an extremely sentimental and special ring. All of the staff I have worked with have been great! Today I visited for just some watch battery replacements. I was helped by the manager Rob Ray who was extremely knowledgeable and had absolutely wonderful customer service. He made the experience truly special and went above and beyond. I will never go anywhere else! I highly recommend Dunkin's Diamonds Cleveland Ave location (the only one I have been to)!!!
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June 2023 by Debbie Propp
My husband surprised me with a beautiful diamond cross necklace for Mother’s Day! His salesman was Calvin Duncan and he said that Calvin did an excellent job helping him to choose the perfect one. And it was…I just love it The chain was a bit to short, but no problem. I went back to the store and Calvin once again did a fabulous job helping me until we found just the right length! I loved the store and greatly appreciated the care and patience Calvin showed to me and my husband. We will be back for sure!!
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June 2023 by Gregg Berliner
Exceptional,The beauty and quality of the piece wasAmazing!!!So was the staffI called about a piece that was on saleBut the sale had ended a week earlier.The salesperson said she would be glad to honor the sale price even though the sale ended a week prior and did .Took the order over the phone and held it until I picked it up.They will bend over backwards to facilitateA wonderful shopping experience.I highly recommend!!!???
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April 2023 by James D
Rick and Co. were so very helpful and helped us find our perfect rings, they made time for us, and were especially kind.
