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November 2023 by Stephanie Midkiff
Really not happy today. Arrived at the car wash 9AM and requested the most expensive detail service as we are going out of town for my bday. To be told... sorry no we are short staffed and no one available for a Maguire Service today. I pay monthly for the unlimited wash club so this would have been an additional 250$ for me but sadly still waiting as my car sits just to be dried so I can get to work. Bad customer service, don't offer services if customers can't utilize them.
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October 2023 by Dawn Webb
Been coming here for decades and they always do a great job, and very fast. My favorite full service car wash.
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October 2023 by Golden K.
I joined the wash club been a member now a couple months. The washes are ok. But the wait time makes me want to just cancel sometimes 90 minutes. Just way to long just to get my truck washed. And the job is just ok nothing special about it Very frustrated
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October 2023 by Doug Whatmore
Good job. The car wash manager, Dahlia went above and beyond after wash. She cleaned off my seats that had a couple small stains. Good people!
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September 2023 by Patricia Lanahan
Everyone working on this day were doing an excellent job, from getting my car checked in, the cashier, the manager in charge, and all others involved with cleaning my car. I gave a much better tip than I have in the past. I will continue going to Eager Beaver to have my car cleaned, my carpets washed and dried, etc.Services: Full body wash
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August 2023 by Ken Downing
Great car wash. Service was good for what I paid for. Just double check your car before you leave and if something isn’t right they’ll make it right.Services: Full body wash
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August 2023 by Bob J.
I've been going to Eager Beaver for the past 8 years. They are consistently very good. The crew is attentive and friendly. I'd rate them great, except for the fact that I have occasional issues with the job they do on the glass. I've tried a few others, but always come back to Eager Beaver.
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August 2023 by Jordan Young
This review was originally going to be about the horrible job they did cleaning my car. Paid for the “our best wash” package and left a tip. The interior looks untouched. Didn’t even wipe anything at all. Doesn’t smell clean either. Then I got home and noticed a piece of my car was broken. It was absolutely not broken before. This piece is hanging and now some of the buttons aren’t working and my sunroof button isn’t working. Never had any issues with this before. Just got the car less than a year ago. It looks like someone bumped their head on it and it broke. Called and the manager said “you can watch the cameras but it’s the same thing I just watched” and claimed they didn’t go anywhere near it. Weird considering it’s on the interior and the manger in training (who I spoke to first) told me yeah they can’t really see anything on the interior on the cameras. They offered to write me an incident report. I don’t want that lol. I want them to pay for the damages they caused to my car. They did offer to rewash it but I don’t really want them going anywhere near my car at this point. They absolutely suck ?? rude employees (whole other story) dirty car, and damaged my car.
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July 2023 by Frank Ward
My absolutely worst experience going to a detail shop. Keep in mind I never do reviews but I had to this time. I was asked for a tip before I even got out of my car. After a 40$ tip and 4 hours I still had to go behind them and clean my navigation screen and dash. Mind you I never let my cars get too dirty. You guys should be ashamed for the service I received.
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July 2023 by Peter Lisich
I have been using Eager Beaver in Fort Myers for 35 years and have always been satisfied. My car was particularly trashed by bugs and road grim from a round trip across Alligator Alley. Miguel did an extraordinary job prepping my car and restoring it to like new condition. He attention to detail was phenomenal. Miguel deserves special recognition for the great job he does!Services: Full body wash
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July 2023 by Maria Gado
My car has some scratches from the hurricane last year. i thought it was cosmetics but when my car came out of the car wash, i noticed most of them were gone.i wondered if it was even my car then one of the workers (Della, Assistant Manager) saw me and came up and told me she buffed the scratches that's why it's no longer there...i was amazed, for me, that was doing her job above and beyond and going out of her way making customer happy...i couldn't thank her enough...Thank you Eager Beaver for always taking good car of my car and to Della.Please extend my compliments to her...
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June 2023 by Michelle Lane
Just don’t bring your vehicle here. The service that I paid for was definitely not the service I was provided. My vehicle looked as if they just drove it through the car wash and dried it. No vacuum, no interior work done at all! They offered to redo the interior but I declined. Why? Provide me with the service I paid for the first time. As someone stated before, I believe was taken advantage of. My vehicle was dirtier than when I brought it in for service. Do yourself a favor and use another car wash because Eager Beaver ain’t it!Services: Full body wash
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June 2023 by Glenda Lopez
Don't ever use this car wash they are horrible? I paid for the full body that cost me forty two dollars and my car still look dirty not worth the money. It looked like they never vacuumed or even in clean the interior I had to tell them so they can clean it. And when I got my car back for the 2nd time it was still dirty.Service: Full body wash
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May 2023 by Jerry F.
Eager Beaver does a nice job on both the outside and interior of the car. They are usually pretty prompt. They cost a little more but I find the unlimited wash option very useful.
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May 2023 by Christelle Morisseau
Awful service. I know this is a thankless job, so when I was told it would take up to an hour and 30 minutes, I was patient. However, I had to wait a total of 3 hours. That's double the amount of time given. Even after asking the employee at the front, they couldn't give me a reason why it was taking so long.After finally being reunited with my car, the gentleman asked me "aren't you going to tip?" .... To the gentleman that asked me that rude question: The answer is no. No, I am not going to tip your horrible customer service, horrible cleaning job, and your horrible attitude when you walked away frustrated when you didn't get your tip.Please stay away from this car wash. You are better off driving the extra few miles to get to Naples Downtown Car Wash.
