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February 2024 by Cabana Construction of SWFL, Inc.
The team worked hard to please me and checked up with me to make sure everything was fine.
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February 2024 by Steve Luongo
The staff and service is five star. Ali & Chris are a pleasure to work with. However, the parking situation is a challenge which makes drop off and Pickup more difficult and time-consuming that should be. Other than that I have been an enterprise customer for years and will continue that tradition in spite of the parking issue.
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February 2024 by Tony Cianciotto
I was taken care of by John.Super nice person and took care of all of my questions.will for sure reuse this location.
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January 2024 by Loas Loas
Very poor customer service do yourself a favor don’t go there. they would take a vantage of you! They go back and four! The manager don’t have any customer service knowledge! Rude people! They just want to charge you extra! The associate Todd is the worse! I never experience any problems with them till I get to this location!
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January 2024 by Jeff Stanko
Gave this location a 2nd chance from a prior visit vehicle not available at time of picking it up and..............Once again, reserved a specific class of vehicle from this location only to show up and be told that the certain class of vehicle was not available. The clerks only option was to substitute an explorer or pick up truck for a bmw request. When I expressed that that was a no go, the clerk got attitude and then it was clear that she did not care.If you don't have a certain class of vehicle, dont waste the consumers time in booking the reservation, and then to drive to your location only to be told that you do not have that class of vehicle at this time.I left and looked up priceline and went to RSW and got what I needed. The price was much cheaper as well.No more chances for this location.The airports customer service was significantly better as well.
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January 2024 by shyla goulas
Mr Todd hildebrant and ally has been amazing in every way he helped me so fast and easy was litterally the best part of my day give these workers a raise!!
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January 2024 by Mike Mike
Had an unfortunate not at fault accident and my insurance company recommended a repair shop and a rental company. Was so convenient as the rental company was right next door and made it so easy for me. They gave me a car just as nice as the one I was driving and I was very happy. We'll be happy to use again
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January 2024 by Nick Downs
I've always had a great experience with enterprise.
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December 2023 by John Lepley
Great people, very friendly and helpful.
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December 2023 by DE D
As I sit hearing waiting for my car to be “ready” for me. I reserved a car for 11am pick up and it’s 11:45. Do NOT recommend this location. They said they didn’t know about the reservation until they came in at 8am. That was 3.5 hours ago!
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November 2023 by Anya Denmark
Don’t come here to rent a car from here they are asking a 50.00 dollar charge
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November 2023 by Dennis Weber
Very polite. Zero issues.
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October 2023 by Duan Battle
Enterprise Rent a Car is awesome. They are fast and friendly. I recommend them highly !!!Ask for Ebony !!!
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September 2023 by Mary Shalabi
Victor, Ebony, and Ally went ABOVE and beyond to make sure this process was as stressless as possible. Their professionalism is appreciated more than they will ever know. Highly recommend this location & company.
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September 2023 by Jaime Machado
Service was outstanding and the staff was extremely friendly and efficient. Recommend for anyone looking to rent a vehicle while in the Fort Myers area
