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January 2024 by Juan Camacho
Chrisalena pringle helped out getting a storage unit. She was awesome and made my start date work. 10/10
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January 2024 by Reply Here
John is awesome! Walk in and get professional attention on the spot. Don't miss out!!!
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November 2023 by April Yenter
I came in to inquire about rental pricing and John was amazing and so helpful. Thank you John for being so understanding and caring
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November 2023 by Tamara Sykes
The experience at Extra Space has been excellent so far. Judy was so friendly and efficient. The facility is very clean and has good security measures. The price was very fair relative to the local market. Having had a bad storage experience elsewhere, I can say I highly recommend this place compared to others in the area.
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November 2023 by Tom Smith
I am an extra space customer and Miss Judy helped me so much. I really appreciate it. We need more people like her that cares about her customers. Thank you.
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November 2023 by Dean Homan
Very smooth transaction. John was very helpful and helped me get everything in order.
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October 2023 by John Wishon
Yes location is clean and nice... BUT just like any other storage scam they jack the rate up endlessly figuring that you stuff is here and you won't move it. Just a couple of years ago my wife got a space here and started with approx $200/mo and in less than two years the payment was over $400 (over 100% increase in less than 24 mos). Basically in under 24 mos I was now paying for what should be TWO spaces. We had moved from a POD which never increased in price but was a bit inconvenient. We should have stayed with the POD instead of getting ripped off by this usual storage space scam.
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September 2023 by Cynthia Mailhot
We have enjoyed excellent caring and very helpful relationships with the staff in both loacations. Ahout out to Janine , Shay, and Doug at Hancock Bridge Road, Ft Myers Florida location.Now that we have resettled in Estero, Florida following Hurricane IAN in Sept 2022 twenty miles one way made no sense. So we have stayed with your storage company.Judy Philemon is WONDER WOMAN! her commitment tocustomer service is excellent as well. Staffing shortages has left Judy alone in the South Ft Myers /Estero location handling customers needs alone.Her attitude and concern is to give each one of us expert information and friendly , caring attetion. I'm sure it can be stress filled for he, r carrying all the responibility ! I truly appreciate Judy's authenticity and determination to give everyone her BEST. You have a diamond in Judy !Cynthia Mailhot
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September 2023 by S Li
Location is safe, clean, and well maintained. The staff are professional, check-in and check-out process was smooth. Consider them for your next storage needs.
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September 2023 by Jude Rozanski
Starr was very polite and helpful, I would recommend anyone to get a storage unit here at extraspace!
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September 2023 by Kim Davis
At first I would give them five stars in the beginning, but now that I’ve been with them for three years and every nine months they bump you in money. 6/19/23 I paid $213.647/19/23 l paid $319.64 they jacked it up $106. I can see five dollars or $10 but 106 when I called they had to send a letter in and put it down to $234.84 a month but they kept the extra $106. They do this every 8 to 9 months, I’ve already sent a letter into the Better Business Bureau I highly do not recommend them for long-term. I originally started out with $170 a month and look where I’m at now.
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August 2023 by Mark Godsey
John did an Awesome Job of helping me through the online process ?. Mark G
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June 2023 by Anitra Kimmel
Awesome experience. Judy in the office was super knowledgeable and helpful with my rental. Super clean facility with very nice staff!
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June 2023 by Jamie F
We highly recommend Extra Space Storage. We were customers for almost 4 years. It is very conveniently located with a clean, and secure environment. The staff are professional and courteous. I would consider them for future rentals.
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June 2023 by Colette Chisholm
I worked with Judy to find an appropriate storage unit for my belongings. She was great!!! She explained everything in detail, showed me the unit and ensured i was happy with my choice of a unit.
