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November 2023 by Mindy Carmelengo
Super clean place from the office, to hallways, to the storage unit and all the way outside the property. This place is very tidy. Leigh-Ann is awesome! She handled my rental quickly and thoroughly while being very detailed so there are no surprises on my statement. Thank you Extra Space Storage and Leigh-Ann... you do a wonderful job caring for facility.
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November 2023 by RickyBoB !
I've been a customer at this storage facility for over a year through my employer. I have had such a great experience with this storage facility and Leigh Ann, I decided to rent a unit for personal use. Leigh Ann keeps this place in tip top shape. I highly recommend this facility. Thank you
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November 2023 by Nick Eichenold
I contacted the facilities coordinator, LeAnne in early October explaining to her that I was living in Chicago, but closing on a home near her facility in late November. We just built the home so we need to furnish it. I asked if it was possible for us to rent a unit and have furniture delivered there prior to our closing date. This way right after closing, we could move the furniture into the home that we intend to rent for the upcoming season she could not have been more professional and cooperative when I called back in late October, she still had all of my details and we have been able to secure a unit to start having furniture shipped to. I could not have asked for more cooperation from someone. Thank you, LeAnne.
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November 2023 by Kristi Bowen
Great storage facility!! Awesome staff especially the manager. Goes above and beyond for all customers. I would definitely recommend this place for anyone looking to store anything!!
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October 2023 by Dayshea Gonzalez
The customer service at this location is outstanding beyond measures. The facility is always clean and secured. I will always bring my business to this location. You guys have a great team there. I will definitely recommend to my friends and family.
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September 2023 by Mam
Lina and her manager both went above and beyond helping me with everything. I couldnt ask for better customer support than both of them. They worked very hard to try to find me a spot that was closer to the door. Thanks
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August 2023 by Alan Hughes
I rented a unit yesterday and got a customer service experience I didn't expect.The manager was very helpful. She answered most of my questions before I even asked them. She was polite, articulate and actually seemed like she enjoys her job. I felt like she was interested in helping me, not that I was interrupting her by being there. This is a lot different from what I've experience at other storage businesses in the area.Once we got everything done, she didn't hand me a paper map or give me vague directions, she walked me to my unit, showing me the easiest way in along the way. While we walked, I saw her pick up little bits of litter along the way, acting like she cared about the facility.The facility itself is clean, well maintained. Plenty of carts available (unlike the places I'm moving out of).I didn't expect to be impressed by a storage facility, but I was.
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August 2023 by Markaysha Bowman
Extra space storage is the best storage I’ve ever dealt with in my life the professionalism, customer service A1, patience all around the best I’ve ever encountered in my 31 years of life, when I say they really work with you THEY REALLY WORK WITH YOU!!. Everybody knows there is inflammation everything is going up, when times came about that was hard for me to be on time with my monthly payments they were there assisting and be so courteous and had so much patience with me . Leann is an Angel sent directly from above I can’t thank her enough she made it smooth sailing less stressful and so understanding. I love when companies aren’t just out to get money but really understanding the real world, challenges some people have to go through to keep their heads above water. They were so helpful with assisting me in everything . THIS IS THE PLACE TO GO!!!!!
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August 2023 by Randy Randerson III
I love, love LEIGH Ann!!!! She was super friendly and made my move very easy! Love her and this location
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July 2023 by Lotus Lee Studios
Jennifer Gray was very sweet, professional, quick, and thorough. She found be a reasonable unit. I live the extra space facilities as they are clean and new. I had a huge negative issue with public storage and I'm glad to be able to relocate my possessions safely to this facility.
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June 2023 by Regina Tysinger
Extra Space Storage is the cleanest facility in Lee County; I know this to be true because, I checked. Their competitive pricing is a blessing on the wallet. Leigh-Ann, the manager, is very friendly, professional who is easy to talk too. She makes you feel comfortable; which is great because, I had a lot of questions. Leigh-Ann’s knowledge and patience was offered without hesitation. I would recommend Extra Space Storage to my family and friends.
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June 2023 by Jamee Case
There are a lot of storage places in Fort Myers, but I ended up choosing this one because they actually answered the phone or called back quickly when I left a message. (Some places took a day or two if they even called back) The staff is friendly and happy to have your business. The facility is very clean and easy to get to from I-75. Highly recommend!
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June 2023 by Jordan J
Greeted with excellence and personality! I was able to review my options, review pricing, and within an hour I was in and out with a unit to fill. The process was easy and thoroughly explained. Super clean location and the manager knows exactly what she’s doing and handled professionally from the moment I walked in and left.
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June 2023 by Christie Casey
Best storage unit experience I’ve had. You can always get ahold of someone on the phone if you need assistance and they’re all pleasant and happy! Definitely recommmend
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May 2023 by Carol Gorrell
The buildings and surroundings are always neat and clean. If Leigh Ann is out and about, she stops to say hello and asks if all is well. I had a concern I inquired about and Leigh Ann had it resolved within 2 hours. Thank you. Job well done!
