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February 2023 by Kathryn Harp
Awesome, seamless experience refinancing our loan. I would highly recommend Family 1st to get the job done.
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October 2022 by Macks g
Shawn is the best around. He’s thorough and quick to respond to any questions or concerns I had. He made the entire process as easy as can be. We will recommend him to anyone
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October 2021 by Alex & Andrea Moscoso
Shawn is an absolute Machine. Seriously, I think he’s a robot inside. He will absolutely take care of whatever you need in the best and most professional manner. I would give a 10 star if I could. We’ve done 2 loans with him so far and will absolutely not even consider anyone else for the future.
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August 2021 by Alex \u0026 Andrea Moscoso
Shawn is an absolute Machine. Seriously, I think he’s a robot inside. He will absolutely take care of whatever you need in the best and most professional manner. I would give a 10 star if I could. We’ve done 2 loans with him so far and will absolutely not even consider anyone else for the future.
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October 2020 by Tim Dukes
I completed a streamlined VA refinance with Family 1st and I have to say this was the easiest and fastest Mortgage that I have ever experienced. they are very responsive and outgoing and do a tremendous amount of the legwork for you so that you don't have those worries. I even had an issue with an old record on my property tax that they chased down and made sure was correct. I highly recommend this company! .
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October 2020 by Jess Kaufman
Have worked with many lenders, but none as professional, efficient or knowledgeable as this one! Can not say enough about them and the entire staff.
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October 2020 by Alberto Rojo
Did my refinance with Shawn and he was professional from start to finish. Always got back to me quickly and answered all my questions. He was honest throughout and got us a great deal! This has been the easiest process ever! Amazing job Shawn! My wife and I thank you!
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October 2020 by Corey Barrett
Very happy with our experience with Family 1st Home Loans! Shawn was extremely polite, professional, and friendly! He was in constant communication with us and made sure we knew our status at all times. Even when we had a question over the weekend, he responded immediately! We highly recommend Family 1st Home Loans and especially Shawn!!!
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October 2020 by Anthony Abati
Superb, absolutely superb customer service and unwavering professionalism; the Fort Myers Branch Manager, Shawn Eglseder, provided my family and me with an excellent refinance loan. The interest rate is fantastic and the closing costs were by far the best we found anywhere.Shawn promised to treat my family and me like his family. He clearly delivered! If you are in the market for an exceptional mortgage refinance package and have very good credit, look no farther than Family 1st Home Loans in Fort Myers, FL; Shawn will definitely take great care of you and your family's financial future!
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October 2020 by Rob Moyer
We had a great experience with Shawn at Family 1st! We got an excellent new rate with a streamline VA refi. The process was easy & smooth and we got to skip a payment! The processors were prompt, professional and ensured everything was good to go. To close, a notary came to our home to sign the papers at a time that was convenient for us. Highly recommend Shawn and his company. Excellent experience!
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October 2020 by Gary Connors
I can’t recommend Shawn and his business highly enough. I was referred to him by a colleague/friend that had a positive experience with him after receiving a mailer. Once I contacted him it took less than 8 hours to get a VA IRRRL refinance plan, send him the documents needed and get the loan locked in. Amazing!! In my profession, I strive for my team and I to be a customer service-focused and team-oriented organization - Shawn and Family 1st are exactly that! He responds quickly at all times (even when’s he’s in the middle of a personal household move) and is ready to answer any question quickly. It took less than one month from contacting Shawn to signing the closing docs for our refinance. Again, Amazing! The name of his business is exactly how he runs it - family 1st! If you don’t give him a chance when you are looking for a loan or refinance, I firmly believe you are missing out. A great family owned small business that is led by a high quality individual!! Give them the chance to make you say Amazing (twice)!!
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October 2020 by Dr. Letitia Browne-James
My sister referred me to Shawn who helped her with her home loan for our refinance. Fromstart to finish, he and his team were very professional, responsive, and personable! They provided outstanding customer service and rapid turnaround times! I highly recommend this company for all your home loan needs!
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October 2020 by Joe Hedrick
I highly recommend family 1st home loans to anyone looking to buy a home, or refinance an existing loan. We have worked with Shawn on 2 separate occasions on FHA refinance of our home. Both times, the process was absolutely perfect and without so much as a hiccup. Shawn is amazingly knowledgeable and every step of the way he is there to help.. If you are looking for a stress free home loan, this is who you should be using. I know where I’m going if I ever need another home or refinance loan, I’m going with Shawn and Family 1st mortgage of Fort Myers. You should too !!!
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October 2020 by Pelaez Canino
We worked with Shawn when refinancing our home. He always responded to our emails as quickly as possible even if several of them were sent out of business hours and during holidays. He got us an amazing deal. No doubt we will be working with him in the future.
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December 2019 by Rosa Gonzalez
Very professional, a very good experience, I recommend them 100%
