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February 2024 by Larry Roth
So after thinking about getting new hurricane windows my fb got hammered. But we settled on fhia glad we did josh did a great job selling us got plenty of updates and we’re installed on the day they promised.2.5 days later 16 windows and a new ft.door the inspection happened and was told I got great windows.now I have to get used to not put shutters up
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January 2024 by Tatianna Karmanova
We had our windows installed with this absolutely wonderful company! Josh Beamer was the person we got an appointment with, This was the first company we met with and intuitively I felt like this was the perfect company to get our hurricane windows installed. After Josh did his presentation I didn’t even want to look any further, I knew this was the perfect company for us, we went with them and I have zero regrets, they were amazing! Every single question I had was answered, the process was flawless, when the guys were here to install the windows everything was done in one day. And our house was definitely not an easy one because all of the windows were custom made. They were so quiet, I didn’t even know there was work done in the house, they cleaned up everything after themselves and even cleaned the windows after installation, the process was just flawless. The windows look beautiful and we are very happy with the result, Thank you so much for your amazing work ?? Thank you Josh for such an incredible presentation and I’m very happy that I went along with my intuition, you guys are definitely the best!
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January 2024 by Patty Doig
Having FHIA update our windows and sliding doors was an amazing process. They kept the inside super clean and very considerate of our home. We would recommend over and over again.
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January 2024 by yoel Dominguez
Please do not hire this people for your project..we replaced 5 windows with them, they said the job would be done within a week , the installation took longer than expected ,they sent incompetent people to this project, a whole different crew had to sort of finish the job, the concrete outside its a complete mess. I still have a window needing replacement because they installed a window i had not order. i have had 3 different people come to my house to take window measurements to fix the problem and they keep ordering the wrong size window, mind you this people would tell me the contractor would be at my house at a certain time, and either not show up at all or just come at a random time without prior notice. I have called several time ,they do not return phone calls, mind you this been going on since September 2023 and we already on a new year. Horrible experience with fort myers office. If i could give this company a 0 star i would.
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January 2024 by G'nC Roedding
Amazing! Everyone from start to finish was professional and pleasant and careful in doing their job.
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January 2024 by Leonardo Velazquez
The best
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January 2024 by joe f (Selling Paradise)
I have referred many people to the company because they are very knowledgeable and professional and they are very honest and trustworthy. Great quality you get what you pay for and they are super affordable which is what makes them different. The quality outfits the cost and I’m very impressed with their quality and prices
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December 2023 by Christina Szymanski
We had our windows installed a couple years ago.. We had some issues with the French doors.. This morning 2 gentlemen came & 100% rectified the issues!! They were professional, kind & patient!!! They understood our frustration & fixed the problem!! A big thank you to them!!
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November 2023 by Barbara Sauers
This company gave everything that was promised. The workers were polite and cleaned up everything when they were done. From the salesman to the workers all went along as stated. I'm happy with the look and now the safety of it all. I ended up doing the front door and that turned out beautiful. Very happy. I highly recommend them of you need windows installed.Thank you all you were great.
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November 2023 by Gino Alinx Pierre
Not satisfied. I didn't get the product I wanted and they would not even listen to me. They just want their money.Update- 10/23/2023I did discuss the issue with your sale representative as well as the field manager. They did not help. Now, a caring business owner would contact me directly instead of posting a generic comment under my review.
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October 2023 by Tammy Rickards
I purchased hurricane windows from FHIA. When they FINALLY showed up, I asked for at least one person on the install team to speak English so we could communicate. I was assured that there would be, but not one spoke English. Everything was through a translation app on our phones. The three windows on the front of my house used to have the center rail line up on my cheapie windows. Now the center window rail is 3/4” higher than the side windows. Thankfully I held back a little money because FHUA has denied they didn’t order the windows wrong. Chad actually told me PGT only does 50/50 windows but on FHIA’s tv commercial they clearly show a window that is definitely not 50/50. FHIA said “I’m sorry, but you just have to live with it”. Since I’m holding a small amount of money until they correct their mistake, they will not honor their warrantee. On top of the window in the front of the house being wrong, the window in the kitchen won’t even open. Whatever you do, don’t give these people the time of day.
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September 2023 by Patricia Bell
Purchased new windows and door wall. When they arrive to install, they did not tell me that they had two panels that were incorrect and install them anyway. When the inspector came, they did not pass inspection because they were backwards. They ordered replacements, they came to install those and one of those was incorrect. the follow up caulking has been postponed three times. Their ability to communicate with customers is poor at best. They never told me the wrong panels were here and I guess they hoped that I wouldn’t know. I guess I am glad it failed inspection! The job is still not complete and it’s been five months. Do not use this company!Services: General door installation
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September 2023 by I Lora
I recently decided to replace my old windows for hurricane impact. I was referred to FHIA by my sister and brother-in-law. I was impressed by the installation and quality of their windows. After researching other companies I decided on FHIA. The sales representative Brian, did a nice job of explaining everything. He was very professional and provided a time frame for installation. On installation date there was a situation with the sizes of some of windows but let me tell you, Steve who was the supervisor on this project immediately took care of everything. The crew who did the installation were excellent! They respected the property and cleaned up afterwards. Steve stayed in constant communication and was very efficient. The owner Chad also reached out and kept in contact with me. The service and professionalism they demonstrated is top notch. The windows look great and the quality is evident. I’ve already noticed the rooms staying cooler and the buffering of outside noise. I plan on doing my sliding glass doors next and will certainly do business with FHIA.Service: Window installation
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September 2023 by William Bogar
I just had a window replaced that the original installer noticed had a small crack after installation. The gentleman that came now was named Ulysses. He was pleasant, polite, neat, and skilled. He contacted me and said he had an opportunity to come early. That helped me out since I had a Zoom meeting to attend. He did an excellent job.Service: Glass installation
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August 2023 by Charles K
Sales agent Justin, manager Carlos Torres, and installer Carlos Dieguez all came on time and install was great, Inspector just came and passed the job, and was happy. Pricey but they did some discounts and I got good finance terms. Price would be less than extensive hurricane damage from broken windows.Service: Window installation
